London, England, United Kingdom · Hybrid
$57k–$60k/yr
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as t…
Skills: Team Management, Performance Management, Data Analysis, Stakeholder Engagement, Housing Benefit Legislation
London, England, United Kingdom · Hybrid
The role Management of a portfolio of key client (known as portfolio client) properties, delivering services in line with our Cluttons values and guiding principles, as well as being a point of support and guidance for t…
Skills: Portfolio Management, Tenant Liaison, Contractor Management, Regulatory Compliance, Health And Safety Auditing
London, England, United Kingdom · On-site
Cruise Administration Services Inc. (CASI), a Carnival Cruise Line entity in the Philippines currently has a Specialist, Case Management role available. Only candidates located in the Philippines to apply. Job Summary: T…
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London, England, United Kingdom · On-site
Cruise Administration Services Inc. (CASI), a Carnival Cruise Line entity in the Philippines currently has a Associate I, Population Health role available. Only candidates located in the Philippines to apply. Job Summary…
Skills: Case Management, Population Health, Microsoft Office, PowerPlatform, Data Privacy
London, England, United Kingdom · Remote OK
$35k–$45k/yr
Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers…
Skills: Billing Operations, Accounts Receivable, Cash Reconciliation, Invoice Management, Customer Relationship Management
Birmingham, England, United Kingdom · Hybrid
If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge …
Skills: Business Planning, Performance Management, Governance, Stakeholder Management, Strategic Planning
London, England, United Kingdom · On-site
At David Zwirner, we look to be an industry leader in our field, with our artists at the center of what we do. Our global exhibition program expands beyond our locations in New York, London, Los Angeles, Hong Kong, and P…
Skills: Adobe Photoshop, DSLR Camera Operation, Press Clipping, Image Editing, Research
London, England, United Kingdom · Hybrid
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Skills: Calendar Management, Meeting Coordination, Event Planning, Travel Coordination, Stakeholder Management
London, England, United Kingdom · Remote Solely
TripleTen is an EdTech company that designs and runs tech career learning programs for the US and Latin American markets. We've been doing it for over five years, teaching complete beginners — people with no prior tech b…
Skills: Payment Processing, Loan Operations, Data Reconciliation, Advanced Excel, CRM Tools
London, England, United Kingdom · Hybrid
If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge …
Skills: Executive Support, Calendar Management, Stakeholder Management, Microsoft Word, Microsoft Excel
London, England, United Kingdom · Hybrid
The Role: Next is looking for a dynamic Shoot Coordinator to join our wider Shoot Production team, focusing specifically on our vibrant Kidswear department. Working alongside the Creation Team and reporting directly to t…
Skills: Shoot Coordination, Talent Casting, Budget Management, Child Licensing, Stakeholder Collaboration
London, England, United Kingdom · Hybrid
At AlixPartners, we help businesses respond to their most complex and critical challenges by moving quickly from analysis to action when it really matters. We work side-by-side with our clients to deliver lasting impact—…
Skills: Interview Scheduling, Candidate Communication, Applicant Tracking Systems, Microsoft Office, Time Management
London, England, United Kingdom · Hybrid
$40k–$45k/yr
The Regulation Team The Regulation Team is part of the Business Improvement and Regulation Directorate, within the Quality, Regulation and Governance business unit. We are responsible for ensuring that Pearson is aware o…
Skills: Compliance Management, Case Management, Regulatory Reporting, Stakeholder Management, Data Analysis
London, England, United Kingdom · Hybrid
About Low Carbon Low Carbon creates large-scale renewable energy to fight climate change. We’re building a renewable energy company that will protect the planet for future generations. This defining purpose drives us to …
Skills: Project Coordination, AI Tool Adoption, RAID Logs, SharePoint, Azure DevOps
London, England, United Kingdom · On-site
Company Description The Savoy is one of the world's most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with i…
Skills: Luxury Hospitality, Guest Relations, Opera PMS, Complaint Handling, Up-selling
London, England, United Kingdom · Hybrid
If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge …
Skills: Executive Support, Diary Management, Travel Coordination, Stakeholder Management, Microsoft Outlook
Birmingham, England, United Kingdom · Hybrid
If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge …
Skills: Real Estate Services, Performance Management, Workforce Planning, Headcount Governance, Stakeholder Management
London, England, United Kingdom · Hybrid
About us One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumer…
Skills: Security Vetting, Personnel Security, Compliance Auditing, Identity Verification, Risk Management
London, England, United Kingdom · On-site
*Please note this position is due to start in September. RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by…
Skills: Phone Manner, Organizational Skills, SevenRooms, Multi-tasking, Interpersonal Skills
London, England, United Kingdom · On-site
*Please note this position is due to start in September. RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by…
Skills: Phone Manner, Organisational Skills, SevenRooms, Multi-tasking, Inter-personal Skills
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Lead the delivery and continuous improvement of Housing Benefit and Council Tax Reduction services. Manage high-performing teams to ensure efficient, accurate service delivery in line with legislation and corporate priorities.
Requires extensive knowledge of Housing Benefit legislation, welfare reform, and subsidy work. Proven experience in managing high-volume benefits operations and leading large teams is essential.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
The Revenues and Benefits Department is seeking an experienced and driven Senior Benefit Service Manager to lead the delivery of high-quality Housing Benefit and Council Tax Reduction services within a complex and fast-paced environment.
We are looking for a candidate who can bring:
We are seeking an experienced and forward-thinking Senior Benefit Service Manager to lead the delivery and continuous improvement of our Benefits service.
You will manage high-performing teams responsible for Housing Benefit, Council Tax Reduction and associated discretionary schemes, ensuring services are delivered efficiently, accurately and in line with legislation and corporate priorities.
This is a key leadership role with responsibility for service performance, transformation and customer experience, supporting the service to achieve top quartile performance and adapt to an evolving welfare landscape.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
We are looking for a candidate who can bring:
The job is primarily based in Laurence House, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
The job is subject to a basic DBS check
The recruitment process is anonymous and we don’t accept CVs.
Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For an informal discussion about this job, please contact:
[email protected] or [email protected].
Please click here to view the Job Description and Person Specification
£57,495 - £59,574 per annum (PO6)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply
The Council reserves the right to close adverts early if there is a large response.
We are working towards a fairer, greener, healthier and more economically sound future for all in Lewisham.
Lewisham is a vibrant and culturally diverse borough. This reflected in all aspects of daily life, from the response to the pandemic where the community rallied to support our most vulnerable residents, to the 170 languages spoken in our homes, schools and businesses. We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. As we plan ahead, we are working towards a fairer, greener, healthier and more economically sound future for all in Lewisham. This means continuing our efforts to tackle climate change for generations to come; ensuring that good health and wellbeing is equally accessible to everyone; and safeguarding local jobs and up-skilling residents with tools they need to succeed. Building on the community spirit and activism that has been so prevalent in recent years, we are committed to creating a Future Lewisham we can all have a part in.
Offices: Laurence House, Catford Road, London, England SE6 4RU, GB
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