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Full-time
25 Days Holiday, Bank Holidays, Christmas Closure, Hybrid And Flexible Working, Contributory Pension Scheme, Life Assurance
Posted 2d ago
Apply by Jul 31
~40 hrs/week
Responsibilities
Provide remote and face-to-face IT technical support to over 520 users across multiple offices. Responsibilities include managing helpdesk calls, administering cloud software and user accounts, and maintaining IT assets and equipment.
Requirements
Candidates should have previous technical support experience and a strong understanding of Microsoft Office. Strong communication skills and a self-motivated passion for technology are essential.
Full job description
Systems and Support Assistant
About this opportunity
We are looking to recruit a Systems and Support Assistant to join our Technology Team.
This role will suit applicants who have some experience of working within a Technical Support role and is keen to develop their IT knowledge further.
You will be responsible for providing remote IT Technical Support to a userbase of over 520 people along with face-to-face support throughout our offices. Supported by other members of our Technology Helpdesk team, this role will give you the opportunity to develop a wide range of skills whilst working for one of the South West’s leading employers.
Your responsibilities will include:
Logging helpdesk calls and providing assistance to resolve issues
Email administration such as releasing quarantined emails
Day to day administration of our Cloud based software
User account administration
Day to day administration of our Cloud based file sharing service
Asset logging / keeping asset register up to date
Distributing IT equipment to staff
Installing software
Building laptops/phones/tablets for end users
Identifying tickets logged that would benefit from additional training
Visiting other offices to engage with users and check office IT equipment
What we are looking for
To be considered for the role, you will need to have:
Previous Technical Support experience
A good understanding of Microsoft Office
Strong communication and interpersonal skills
A passion for technology and a self-motivated approach to work
This role will be primarily office based.
Why join us
We are an award-winning certified Great Place to Work® provider of Audit, Accountancy, Tax and Advisory services in the South West and West Midlands. With a turnover of £48m, we saw growth of almost 15% over the last 12 months. We are also currently ranked fifth in the Accountancy Age Mid-Tier Power Index and are the largest provider of audit services to multi-academy trusts in the academy sector.
From owner-managed businesses, SMEs, and large businesses; to entrepreneurs and private individuals; we offer full services across a diverse range of sectors.
With 9 offices, over 50 partners, and over 500 people, we have the capability and capacity to meet our clients’ needs. From owner-managed businesses to large businesses we have the full-service expertise to advise our clients.
We are also a member of Kreston Global, a global network of independent accounting firms in more than 100 countries.
We also offer a multifaceted benefits package, which includes:
25 days holiday, plus bank holidays
Extra time off at Christmas - in addition to your annual leave entitlement, we close between Christmas and New Year
Hybrid and flexible working
A contributory pension scheme
Life assurance
Critical illness cover
Simply Health cashback plan including access to 24/7 online GP service and counselling services
Perkbox discounts and rewards platform with over 4,000 perks and discounts
Social events with active social committees that plan internal and external events
Numerous opportunities for development
Please contact Grace Harris, Recruitment Advisor if you would like to discuss this opportunity further.
We welcome applicants seeking flexible working arrangements, including part time working or working from home, to support responsibilities such as caring commitments, further study, or interests outside of work.
We are committed to welcoming new people into an inclusive working environment, where everyone has equal opportunity to reach their full potential. We support a culture where people are valued and treated with respect, and where differences are understood and celebrated.
The more varied our workforce, the broader the expertise within our business. The broader our expertise, the greater our chances of innovation and success. That's why we're committed to equality of opportunity, diversity and inclusion at every level.
As part of our recruitment process and commitment to maintaining a safe and compliant working environment, we conduct background checks on all successful applicants. These checks will include verification of references, confirmation of right to work in the UK, and, where applicable, a standard or enhanced Disclosure and Barring Service (DBS) check. Further details will be provided during the recruitment process.
For agencies: Please note that we do not accept unsolicited CVs. Submissions will only be reviewed where a role has been briefed by our Talent Acquisition team.
Top 35 full-service accountancy firm and proud member of Kreston Global
Industry
Accounting
Company size
201-500 employees
Founded
1919
Headquarters
Bristol
LinkedIn followers
13,467
Bishop Fleming is a Top 40 accounting firm in the UK and an award-winning tax practice. We are ranked fifth in the inaugural UK Accountancy Age Mid-Tier Power Index and Great Place to Work® Certified.
Working with clients throughout the UK and internationally from our offices in the South West and West Midlands, Bishop Fleming is wholly committed to providing businesses and individual clients with the full range of pro-active support and advice. Teams include top experts in wealth management, corporate finance, business recovery and insolvency, business, personal & international tax, accounting software solutions, forensic and litigation support, VAT advice and of course, audit assurance & accounts.
Specialist sectors include Automotive, Manufacturing, Technology, Hospitality & Leisure, Healthcare & Care Homes, Charities, Education & Not-For-Profit Organisations, Real Estate & Construction and Professional Partnerships.
With offices in Bath, Bristol, Birmingham, Cheltenham, Exeter, Plymouth, Torquay, Truro and Worcester, and additional specialist offices throughout the UK, wherever you are, there’s a Bishop Fleming expert close by.
Visit our website for more information: www.bishopfleming.co.uk or please contact with any of our specialists here on LinkedIn for more details about our services and how we can help you or your business.
Interested in the latest job vacancies at Bishop Fleming Chartered Accountants? Then please visit: careers.bishopfleming.co.uk
How many Administrative jobs are open in Bristol, United Kingdom right now?
There are currently 93 open administrative positions in Bristol, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Bristol, United Kingdom?
Companies currently hiring include e-Careers Ltd, Computershare, Foot Anstey, Ayvens, Gallagher Bassett, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Bristol, United Kingdom?
Yes — 46 of the 93 open administrative positions offer remote or hybrid work (11 remote, 35 hybrid).
How do I apply for Administrative jobs in Bristol, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.