London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
Implementation Manager United Kingdom or Wilmington, DE (US) Monday-Friday, Standard Hours Hybrid Work Model (3 days onsite/2 days remote) As an Implementation Manager on our Brand Protection - Digital Brand Services (DB…
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
$29k–$35k/yr
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom • Hybrid
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The role orchestrates practice staff and infrastructure functions to support the strategic and commercial development of the Consumer, Technology and Telecoms practice. Key duties include managing pipeline activities, facilitating internal meetings, and implementing operational improvements to enhance business performance.
Candidates need 4+ years of professional services experience, preferably in management consulting or practice management. Proficiency in Microsoft Office, generative AI tools, and strong English communication skills are required.
Oliver Wyman, a Marsh (NYSE: MRSH) business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
For more information, visit oliverwyman.com, or follow us on LinkedIn and X.
Oliver Wyman is seeking an experienced Practice Manager (Business Impact Manager) for our Consumer, Technology and Telecoms (CTT) practice, to join our European Business Impact Team on a 6 month Fixed Term contract
Please Note: Oliver Wyman/Marsh operates a hybrid working policy of at least 60% in-office attendance
About the Role:
The Europe Business Impact Team (BIT) supports the growth of Oliver Wyman Europe by seamlessly enabling regional business development and management activities.
The Business Impact Manager is a central role in the strategic and commercial development, operation and community building of the Consumer, Technology and Telecommunications practice. Working alongside a Senior Business Impact manager, The role effectively orchestrates practice staff (Partners, affiliated consultants, specialists) and support provided by the infrastructure functions of Oliver Wyman (Human Capital, Finance, Marketing, Knowledge Services, …).
The role provides support to the Regional Practice Head and in managing the day-to-day affairs of the practice and is a go-to-person for all colleagues for practice-related topics.
Note: Although the initial deployment of this Business Impact Manager role will be in support of our Consumer, Technology and Telecommunications practice, this deployment may change in the future according to business need.
Developing and leverage trusted relationships with practice leadership and teams, as well as relevant infrastructure teams
Managing or support recurring activities that are important to the long-term success and smooth day-to-day running of the practice (not exhaustive)
Strategic topics, including
Development and implementation of strategies for commercial, corporate, or people development
Support of periodic planning activities
Delivery of strategic decision support analyses
Commercial activities, including
Key account planning
High impact opportunity management
Pipeline management
Business operations, including
Preparation and facilitation of internal meetings
Tracking and follow up of action items
Management of business to-do list, prioritizing tasks and initiatives
Execution of people management processes such as objective setting cycles
Execution of compliance processes etc.
Engagement and communication
Managing or supporting ad-hoc initiatives according to the needs of the practice
Identifying and implementing improvements including in strategic, commercial or operational processes, enhancing efficiency and effectiveness in day-to-day activities.
Showing leadership within the Business Impact Team, leading key internal projects or initiatives and enabling the success of fellow members for example through participation in learning and development initiatives, best practice sharing etc.
Providing coverage where needed
The ideal candidate will possess 5+ years of experience in professional services; experience at a leading management consulting firm highly desirable
Experience dealing with confidential and business critical issues
Quantitative skills, and proficiency in Microsoft Office suite (in particular Excel and PowerPoint), proficient user of generative AI tools in a business context
Fluency in English to enable effective communication (written and verbally) with Partners; further languages, especially French, would be helpful but are not required
Skills and Attributes:
Curiosity and Market Understanding: Demonstrates a strong desire to understand Oliver Wyman's business dynamics and the broader market context.
Project Management and Solution Development: Independently manages and prioritizes multiple projects, leading the development of creative solutions that enhance business performance while meeting tight deadlines.
Insightful Advising: Provides high-quality insights and acts as a trusted advisor to leadership.
Effective Communication: Communicates with confidence and clarity, employing a constructive style in both spoken and written formats to engage diverse audiences
Culture of Improvement: Identifies and shares best practices widely, fostering a culture of continuous improvement and innovation
Relationship Building and Collaboration: Builds and maintains trusted relationships with stakeholders, promoting open and respectful communication while effectively collaborating with colleagues across teams.
Bonus: Understands the dynamics of the Consumer, Technology & Telecommunications sectors
At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm.
We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting.
Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman. www.oliverwyman.com/careers
Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.This LinkedIn page is closed. Please follow us at Marsh on LinkedIn.
Offices: 1166 Avenue of the Americas, New York, NY 10036, US
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