Philippines · Remote Solely
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder…
Skills: Customer Service, Communication, Problem Solving, Email Support, WhatsApp Support
Remote Solely
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder…
Skills: Design systems, Figma, UI design, Component library, Design tokens
London, England, United Kingdom · On-site
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder…
Skills: Office management, People operations, Onboarding, Offboarding, Process improvement
London, England, United Kingdom · Hybrid
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder…
Skills: Python, Next.js, Distributed Systems, Data Pipelines, Scalable Architecture
London, England, United Kingdom · Hybrid
$40k–$45k/yr
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder…
Skills: Financial Control, OPEX Management, CAPEX Management, Financial Forecasting, Management Accounting
London, England, United Kingdom · Hybrid
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder…
Skills: Financial Control, Management Accounts, Revenue Reporting, Working Capital Management, Multi-Entity Accounting
London, England, United Kingdom · On-site
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder…
Skills: Full Stack Engineering, System Architecture, Supply Chain Systems, AWS Serverless, Node.js
London, England, United Kingdom · Hybrid
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder…
Skills: Python, React Native, Backend Engineering, Mobile Development, System Design
London, England, United Kingdom · Hybrid
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder…
Skills: Python, AWS, LangGraph, LangChain, System Design
London, England, United Kingdom · Hybrid
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder…
Skills: Public Relations, Media Relations, Press Strategy, Storytelling, Pitching
London, England, United Kingdom · Hybrid
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder…
Skills: AI Engineering, Agentic AI, LangChain, LangGraph, Pydantic AI
London, England, United Kingdom · Hybrid
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder…
Skills: Talent Scouting, Recruiting, AI Tooling, Networking, Candidate Sourcing
London, England, United Kingdom · On-site
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder…
Skills: Calendar Management, Time Architecture, Executive Coordination, CRM Management, Stakeholder Management
London, England, United Kingdom · Hybrid
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder…
Skills: Relationship Building, Commercial Performance Management, Inventory Management, Demand Forecasting, Data Analysis
London, England, United Kingdom · Hybrid
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder…
Skills: System Architecture, Backend Engineering, Machine Learning, Data Architecture, Technical Strategy
London, England, United Kingdom · Hybrid
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder…
Skills: Product Design, User Research, Design Systems, Information Architecture, Zero-to-One Product Development
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will manage customer interactions across multiple digital channels, ensuring every inquiry is resolved with a focus on building long-term relationships. Additionally, you will act as a feedback loop to help improve product and operational experiences based on customer insights.
You need to demonstrate strong written communication skills and a genuine passion for health and wellbeing. While prior customer service experience is not strictly required, you must be proactive, ownership-oriented, and capable of solving problems independently.
Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder intensity. Now we're aiming for £1bn in the next three.
We curate the world's best wellbeing brands across The Four Pillars™: EAT, MOVE, MIND, SLEEP. That's the first chapter.
We are moving from one market to many, from e-commerce to a technology platform, and from curating wellbeing to defining it. We are a health company, so we think we should act like one.
At its fullest expression, Healf redefines what wellbeing means for tens of millions of people.
Big vision. It gets won or lost in the inbox — that's where you come in.
We're hiring two Customer Wellbeing Executives for this contract, working with Healf's customers across email, WhatsApp, live chat, and social. Strong performers will be considered for a permanent role at the end of the term, based on performance and demand.
Healf has built something rare in the UK: half a million customers, and a brand people trust with their health across EAT, MOVE, MIND, SLEEP. As we grow, we need people who can hold that same standard — treating every interaction as a relationship to build, not a ticket to close.
You'll be hands-on from day one, handling escalations and making sure every customer who reaches out walks away feeling looked after.
Every interaction. However it arrives, it's a reflection of who Healf is, not a ticket to close.
Resolution, not deflection. You solve problems properly the first time, without waiting to be asked twice.
The feedback loop. What customers tell you shapes the product, operations, and experience — you're the one surfacing it.
You don't need years of customer service experience — but you do need to genuinely care about people, communicate clearly in writing, and put things right without being asked twice.
You move with ownership: you see what needs fixing and you fix it.
You care about health and wellbeing, not because the job description says so, but because you believe expert-led, evidence-driven wellbeing is worth getting right for people.
Nice to have: conversational or fluent French, German, Spanish, or Italian. Not required, but a real advantage as we expand further into Europe.
2 positions, 4 months (September–January), with scope to extend to a permanent role based on performance and demand
Remote, supporting the Healf customer team based in London
Working hours aligned to UK time zone
We ask a great deal of the people who work here. We expect full ownership and a genuine commitment to give this chapter everything you have.
In return, we will give you the same: everything we have, invested in your growth, your wellbeing, and the defining skills of the next decade.
We have built the fastest-growing company in Europe with a team small enough that every person in it shapes the outcome. That is still true today. The next person we hire will change the trajectory of the company.
Find Your Wellbeing
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder intensity. Now we're aiming for £1bn in the next three. The next chapter is harder and more interesting. At its fullest expression, Healf redefines what wellbeing means for tens of millions of people. We are building the team that makes that real. If the most important work of your career is ahead of you, this is the place to do it.
Offices: London, GB
Find Your Wellbeing
Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder intensity. Now we're aiming for £1bn in the next three. The next chapter is harder and more interesting. At its fullest expression, Healf redefines what wellbeing means for tens of millions of people. We are building the team that makes that real. If the most important work of your career is ahead of you, this is the place to do it.
Offices: London, GB
