Chicago, Illinois, United States · Hybrid
About Us World Bicycle Relief mobilizes communities in rural regions around the world to thrive with life-changing bicycles. We partner with communities to expand access to education, markets, healthcare and other essent…
Skills: IT Operations, Business Systems, User Support, Microsoft 365, System Integrations
Chicago, Illinois, United States · Hybrid
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Department BSD PSY - Lyons IDEA About the Department To transform mental health through compassionate, innovative interdisciplinary care, pioneering research, and the education of future leaders dedicated to advancing th…
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Chicago, Illinois, United States · On-site
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Build your big career with the firm that does Big Law, Better. McDermott Will & Schulte is a leading global law firm that brings together more than 1,700+ lawyers and 1,400 business professionals. We celebrate excellence…
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Chicago, Illinois, United States · On-site
$17/hr–$22/hr
Job Title: Dental Assistant Department/Location: Operations Reports to: Dental Practice Manager FLSA Status: Non-Exempt Company Overview Destiny Dental is an affiliate of ProSmile, one of the fastest-growing dental organ…
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Chicago, Illinois, United States · On-site
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Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and …
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Job Requisition ID: 57906 Opening Date: 08/03/2026 Closing Date: 08/24/2026 Agency: Pollution Control Board (EPA) Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 Skill Option: Special License - Illinois Law License Bil…
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Chicago, Illinois, United States · On-site
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Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the larges…
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Chicago, Illinois, United States · Hybrid
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Department BSD CCC - Quality Core About the Department The University of Chicago Medicine Comprehensive Cancer Center (UCCCC) is an integral component of the Biological Sciences Division (BSD). The BSD is the largest of …
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Chicago, Illinois, United States · On-site
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Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the larges…
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Chicago, Illinois, United States · On-site
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You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring …
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Chicago, Illinois, United States · On-site
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Department: 38523 Enterprise Pharmacy - Pharmacy: Transitions of Care Services Acute Care Status: Part time Benefits Eligible: No Hours Per Week: 0 Schedule Details/Additional Information: Registry needed to work every o…
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Chicago, Illinois, United States · On-site
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Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost…
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Chicago, Illinois, United States · Hybrid
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Department Provost Office of Research About the Department The University of Chicago’s Office of the Vice President for Research leads research strategy, corporate engagement, entrepreneurship and innovation, and researc…
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Chicago, Illinois, United States · On-site
$17/hr–$24/hr
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
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Chicago, Illinois, United States · On-site
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Department BSD ARC - Veterinary Services 1 About the Department The mission of the Animal Resources Center (ARC) is to assist investigators in performing their animal research while ensuring appropriate and humane care o…
Skills: Clinical research support, Laboratory data collection, Animal care, Surgical procedure coordination, Inventory management
Chicago, Illinois, United States · On-site
First Lady, the industry leader in Chicago tours and private events, is seeking a Riverwalk Custodian to join our exciting and high-volume workplace. Serving Chicago for over 80 years, our company has grown to include ni…
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Chicago, Illinois, United States · On-site
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Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you …
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Chicago, Illinois, United States · On-site
Overview Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path…
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Chicago, Illinois, United States · Hybrid
$116k–$145k/yr
Company Description: McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of stren…
Skills: Project management, Program management, PMO processes, Agile, Waterfall
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
Job DetailsJob Location: ITAV Leadership Academy in Bronzeville - Chicago, IL 60615Salary Range: $17.05 - $17.05 HourlyAbout It Takes A Village Family of Schools (ITAV): ITAV is a beacon for educating and loving Black ch…
Skills: Financial administration, Data management, Student billing, Tuition processing, Account reconciliation
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The Manager, IT & Business Systems will oversee daily technology operations, user support, and the maintenance of core business systems. They will also lead initiatives to improve data quality, implement system integrations, and ensure secure, efficient technology governance across the organization.
Candidates must possess a bachelor's degree in a relevant field and 5 to 10 years of experience in IT operations or business systems management. Strong skills in Microsoft 365, system integrations, vendor management, and technical communication are essential for this role.
About Us
World Bicycle Relief mobilizes communities in rural regions around the world to thrive with life-changing bicycles. We partner with communities to expand access to education, markets, healthcare and other essential services. With our purpose-designed
Buffalo Bicycles, individuals in low-income regions are a force for change, unlocking pathways to new opportunities for themselves, their families and entire communities.
We are a mission-driven, global non-profit social enterprise that manages a highly refined bicycle supply chain from design through final distribution. World Bicycle Relief uses an innovative business model to create sustainable bicycle ecosystems. Through World Bicycle Relief's 501(c)3, we provide transport solutions to those who cannot afford them, and through Buffalo Bicycle Ltd, we sell the rugged Buffalo Bicycle and spare parts. Buffalo Bicycle Ltd also offers users repair and maintenance services via a retail network of shops and local mechanics. World Bicycle Relief has distributed over 1,000,000 fit-for-purpose bicycles and trained 4,000+ community-based mechanics. Girls with Buffalo Bicycles are 19% less likely to drop out of school; business owners see 53% more revenue; and health workers serve 63% more households.
Purpose of the Position
World Bicycle Relief is seeking a hands-on Manager, IT & Business Systems to support and improve the technology, business systems, data flows, and user support infrastructure that enable WBR’s global operations.
This role is responsible for keeping day to day technology services reliable while helping WBR strengthen its business systems, improve data quality and accessibility, support system integrations, manage technology vendors, and responsibly leverage automation and AI tools. The Manager will serve as both a practical problem solver and a trusted partner to teams across the organization.
Success in this role requires someone who can balance immediate user support needs with longer term systems improvement. The ideal candidate is organized, service oriented, technically capable, comfortable working across functions, and able to translate technology needs into practical solutions that help WBR operate more effectively.
Job Responsibilities
IT Operations and User Support
Manage WBR’s day-to-day technology operations, including user support, ticketing, onboarding, offboarding, access administration, Microsoft 365 support, device coordination, and routine troubleshooting. Ensure technology issues are tracked, prioritized, resolved, and documented in a timely and service-oriented manner.
Business Systems and Integrations
Support and improve WBR’s core business systems by partnering with teams to understand needs, reduce manual processes, improve workflows, and strengthen how systems connect. Manage routine integrations, APIs, automation, and data exchange needs where practical, while coordinating external support for more complex system improvements.
Data, Reporting, and AI Enablement
Help improve the quality, accessibility, and usefulness of organizational data. Support reporting, dashboards, data validation, future data warehouse efforts, and practical use of approved AI tools and connectors across functions. Help teams use data, automation, and AI responsibly to improve productivity, analysis, communication, and decision making.
Security, Privacy, and Technology Governance
Maintain practical technology controls and documentation that reduce organizational risk. Support WBR’s CIS Controls based security framework, access controls, data protection practices, business continuity planning, GDPR related activities, Data Processing Agreements, Data Transfer Agreements, vendor reviews, and responsible AI governance in partnership with legal, privacy, security, and external advisors as needed.
Vendor, Partner, and Process Management
Manage technology vendors, consultants, and external partners through clear expectations, documentation, follow up, and accountability. Ensure critical systems, support processes, integrations, and technology decisions are documented and sustainable, reducing dependence on any single individual, vendor, or undocumented process.
Leadership and Culture Expectations
The Manager, IT & Business Systems will model and strengthen World Bicycle Relief’s values by:
Requirements
Preferred
Work Location
WBR is a registered not-for profit in the USA (501c3), Canada, UK, Germany, Switzerland, and Australia. We have supported programs in 20 countries, and have country offices, staff, and assembly facilities in Colombia, Kenya, Malawi, Tanzania, Uganda, and Zambia. WBR is proud to be an equal opportunity employer.
Mobilizing communities in rural regions around the world to thrive with life-changing bicycles.
World Bicycle Relief mobilizes communities in rural regions around the world to thrive with life-changing bicycles. A global non-profit, World Bicycle Relief is a catalyst for change, partnering with people in rural communities around the globe to realize their goals by expanding opportunities to access education, markets, health facilities and vital services with the tool they need to thrive. Compared to walking, bicycles represent an enormous leap in productivity and access to healthcare, education and economic opportunities. The simple, sustainable nature of bicycles empowers individuals, their families and their communities. World Bicycle Relief has a goal to reach 1 million bicycles and empower 5 million people by 2025.
Offices: 1000 W Fulton Market, 4th Floor, Chicago, IL 60607, US
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