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Configure, test, and optimize the SoftPro Select platform to deliver customized solutions for clients. This includes gathering requirements, leading product demos, and managing custom client solutions from concept to completion.
Requires at least 4 years of experience in real estate closings or escrow and deep expertise with SoftPro Select formulas. Candidates must possess strong project management skills and a willingness to travel approximately 10% within the US.
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro’s technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions. SoftPro’s Headquarters is in Raleigh, North Carolina.
SoftPro has received national recognition for our excellent customer service and products and we were recently recognized as a 2026 Best Places to Work by the Triangle Business Journal! SoftPro has won this prestigious award 14 times since 2012!
We’re looking for a tech-savvy, detail-driven problem solver to join our Business Services Team. This position is based in Raleigh, NC (hybrid), or as a remote employee. In this position you’ll play a key role in delivering customized solutions that make a real impact for our customers.
Bring our platform to life—configure, test, and optimize SoftPro Select
Partner with Implementation Specialists to ensure seamless project delivery
Lead engaging product demos that showcase our powerful tools
Turn ideas into action—gather requirements, scope projects, and track progress
Manage custom client solutions from concept to completion
Maintain clear, organized project documentation
Help improve processes and create helpful customer resources
What You Bring to the Table
4+ years in real estate closings/escrow (non-negotiable)
Deep experience with SoftPro Select, including formulas
Strong organization, communication, and project management skills
Ability to juggle priorities and thrive in a fast-paced environment
Solid Excel skills
Project management experience? Even better.
Willingness to travel (~10% US)
Why This Role is Exciting
You’ll be at the intersection of technology, real estate, and customer success—helping clients solve real challenges and optimizing how they do business. The work you do will be visible, impactful, and meaningful.
Ready to Make an Impact?
At SoftPro, your ideas are valued, your growth is supported, and your work truly matters. Apply today and help shape the future of real estate technology!
Deliver AMAZING Customer Service, Be an AWESOME Teammate, Adopt a Sense of Urgency, Innovate to be Efficient, Produce Quality Work, Take Initiative, Go the Extra Mile.
FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
Fidelity National Financial, Inc. (NYSE: FNF) is a leading provider of title insurance and transaction services to the real estate and mortgage industries. Ranked #313 on the FORTUNE 500(r) list for 2025, FNF is the nation's largest title insurance company through our title insurance underwriters (Fidelity National Title, Chicago Title, Commonwealth Land Title, Alamo Title and National Title Insurance of New York) that collectively issue more title insurance policies than any other title company in the United States. Our mission is to advance, expand, and protect the experience of property ownership by making the safety of our customers our primary focus. We pride ourselves on being extremely customer-oriented, motivated, and quick to provide solutions for all of your title insurance needs. We strongly encourage employee ownership of company stock so our FNF family can share in our company’s continuous growth and be a valuable part of something bigger than themselves.
Offices: 601 Riverside Avenue, Building 5, Jacksonville, FL 32204, US
