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Temporary
Posted 49d ago
~40 hrs/week
Responsibilities
Process ticket orders and assist with season ticket renewals while providing high-level customer support via phone, email, and in person. Support general front office operations and various events held at the ballpark.
Requirements
Requires a positive attitude, strong communication skills, and the ability to work a flexible schedule including weekends and holidays. Prior experience in customer service or sales is preferred.
Full job description
Overview:
The Durham Bulls are seeking a motivated and service-oriented professional to join our Box Office team for the 2026 year. This role focuses on delivering exceptional customer service while supporting ticket operations and sales efforts. The ideal candidate is personable, detail-oriented, and thrives in a fast-paced, fan-focused environment.
Key Responsibilities and Essential Functions:
Process and service ticket orders using the ticketing system
Assist with season ticket and plan renewals
Establish and maintain professional working relationships with ballpark staff, partners, and clients
Deliver a consistently high level of service and professionalism across all customer interactions
Provide exceptional customer support via phone, email, and in person at the Box Office
Perform additional ticket operations and administrative duties as assigned
Additional Duties:
Assist with all events held at Durham Bulls Athletic Park
Support general Front Office operations, including hiring events, special events, tarp pulls, and other duties typical of a Minor League Baseball front office
Required Qualifications:
Positive attitude with the ability to work effectively in a collaborative team environment
Strong customer-service mindset; organized, motivated, detail-oriented, and able to multitask
Excellent verbal and written communication skills
Ability to work a flexible schedule, including evenings, weekends, holidays, and all home events
Comfortable working in a fast-paced environment; adaptable to feedback, changing priorities, and tight deadlines
Prior experience in customer service and/or sales preferred
Physical Demands:
Ability to occasionally lift up to 20 pounds
Ability to perform physical tasks such as bending, stooping, pushing, and pulling
Close vision and ability to differentiate colors
Ability to use hands for typing and other essential job functions
Work Conditions:
Ability to work flexible hours, including evenings, weekends, and holidays
Ability to remain focused and productive in noisy, crowded environments with multiple distractions
May require working outdoors in varying and unpredictable weather conditions, including heat, cold, rain, snow, and wind
Pre-Employment Information:
Pay Rate: $10/hour
Duration: July 2026 – December 2026
A pre-employment drug screening is required.
Capitol Broadcasting Company participates in E-Verify.
EEO Statement:
Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Capitol Broadcasting Company is a hub of media, real estate, and sports, blending tradition with cutting-edge technology to shape the future. Beyond delivering captivating news and entertainment, we invest in communities—transforming skylines through real estate and nurturing a love for baseball across the Coastal Plains. Our deep commitment to local engagement is reflected in charitable initiatives, partnerships, and efforts to ensure accessibility for all, uplifting the neighborhoods we proudly serve. Join a visionary team redefining media, real estate, and sports, making a lasting impact where it matters most—within our communities.
Offices: Raleigh, NC 27606, US · Raleigh, NC 27604, US · Durham, NC 27701, US · Wilmington, NC, US · Rocky Mount, NC 27804, US