Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient Registration, Insurance Verification, Point Of Service Collections, Appointment Scheduling, Referral Management
Durham, North Carolina, United States · On-site
Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role As a leader within Fidelity’s University Talent Acquisition organization, you are responsible for setting and driving t…
Skills: Strategic Leadership, University Recruiting, Technical Recruiting, Stakeholder Management, Team Leadership
Durham, North Carolina, United States · Hybrid
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Medicaid Eligibility Analysis, Financial Interviewing, Regulatory Compliance, Case Management, Bilingual Communication
Durham, North Carolina, United States · On-site
$50k–$68k/yr
Join Durham County Government Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart…
Skills: Case Management, Legal Research, Collections, Interviewing, Mathematical Computations
Carlsbad, California, United States · On-site
$34k–$119k/yr
Essential Functions • Assist Clinical Research Associates (CRAs) and Regulatory and Start-Up (RSU) team with accurately updating and maintaining clinical documents and systems (e.g., Trial Master File (TMF)) that track s…
Skills: Clinical Documentation, Trial Master File (TMF), Case Report Forms (CRF), Microsoft Word, Microsoft Excel
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient Scheduling, Medical Billing, Customer Service, Data Entry, Medical Terminology
Durham, North Carolina, United States · On-site
$103k–$286k/yr
Job Overview: Associate Clinical Lead Directors are an integral part of clinical trial delivery, leading and working alongside clinical teams to improve patients’ lives by bringing new drugs to the market faster. The Ass…
Skills: Clinical Research, Project Management, Good Clinical Practice, Communication, Problem Solving
Durham, North Carolina, United States · Hybrid
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Medicaid Eligibility Analysis, Financial Interviewing, Case Management, Regulatory Compliance, Bilingual Communication
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Nursing Process, Patient Assessment, Care Planning, BLS, Clinical Documentation
Durham, North Carolina, United States · On-site
$17/hr–$19/hr
We are hiring immediately for a full time CASHIER/FOOD SERVICE WORKER position. Location: Aisin - 4112 Old Oxford Road, Durham, NC 27712 Note: online applications accepted only. Schedule: Full time schedule. Monday throu…
Skills: Cashiering, Customer Service, POS System Operation, Food Preparation, Inventory Management
Durham, North Carolina, United States · On-site
$55k–$94k/yr
Join Durham County Government Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart…
Skills: Public Health Education, Program Planning, Program Evaluation, Interpersonal Communication, HIV/AIDS Coordination
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Care Coordination, Discharge Planning, Patient Advocacy, Resource Utilization, Interdisciplinary Collaboration
Durham, North Carolina, United States · On-site
$41k–$59k/yr
IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY: Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into …
Skills: Sales, Customer Relationship Management, Product Knowledge, KPI Management, Digital Tools
Durham, North Carolina, United States · On-site
Job Description The Food Prep Worker II is responsible for assisting cooks, chefs, or food service managers by preparing ingredients for recipes and performing other food preparation and service tasks. The Food Prep Work…
Skills: Food Preparation, Knife Handling, Food Safety, Sanitation, Portion Control
Durham, North Carolina, United States · On-site
Job Description The Administrative Support Worker Lead is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Administrative Support Worker…
Skills: Administrative Support, Data Entry, Customer Service, Scheduling, MS Office
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Nursing Care, Patient Assessment, Care Planning, BLS, Neurological Care
Durham, North Carolina, United States · On-site
$75k–$188k/yr
Project Manager III IQVIA Overview IQVIA is the leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. Through intelligent connections across he…
Skills: Project Management, Client Relationship Management, Service Delivery, Risk Management, Stakeholder Engagement
Durham, North Carolina, United States · On-site
$15/hr–$19/hr
We are currently looking for the right Full-Time Retail Sales Associate to join our Team! $15.00 to $19.00 per hour We offer an easily achievable commission structure that pays you for every transaction you process! Our …
Skills: Customer Service, Cash Handling, Sales, Loan Processing, Basic Math
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Radiation Protection, IV Placement, Patient Care, Radiopharmaceutical Formulation, Image Quality Evaluation
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Professional Nursing Care, Patient Assessment, Care Management, Critical Thinking, Patient Education
Durham, North Carolina, United States • On-site
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Lead patient registration activities including identification, insurance updates, and point-of-service collections within a clinic environment. Manage clinic work queues and identify operational improvements to maximize service efficiency.
Requires a high school diploma and four years of healthcare experience, though a degree in business or healthcare can substitute for experience. Must possess strong communication skills, basic PC proficiency, and entry-level supervisory capabilities.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.
Duke University Health System - Patient Revenue Management Office (PRMO) seeks to hire a Service Access Team Leader who will embrace our mission of Advancing Health Together.
The Service Access Team Lead is an integral part of the patient care team in the clinic/service area and is responsible for patient registration activities including patient identification, demographic and insurance updates, check-in, check-out, point of service collections (deductible, copay, coinsurance and balances), referral and order management, and appointment scheduling according to established policies and procedures. The Patient Service Associate Team Lead is responsible for living Duke’s values and demonstrating expected behaviors while contributing to creating a positive patient experience and building a positive work environment. The Patient Service Associate Team Lead will maintain a professional image in appearance and over the phone. The Patient Service Associate Team Lead contributes to ensuring the registration desk and waiting areas safeguard patient privacy, confidentiality and safety and are well maintained and clean.
High school diploma required.
Four years of experience in a healthcare setting is required. An Associate's degree in healthcare or business may substitute for two years of experience. A Bachelor's degree in business or healthcare may substitute for four years of experience.
· Strong verbal and written communication skills mandatory.
· Basic PC skills.
· Minimum six months data entry experience.
· Medical terminolog y knowledge
· Knowledge and understanding of telephone etiquette.
· Ability to organize and prioritize.
· Ability to provide oral and written instructions.
· Ability to interact tactfully and courteously with the public.
· Ability to apply specific departmental policies, rules and regulationsrelating to verifying patient in formation, collecting payments and maintaining records and forms.
· Ability to establish and maintain effective relationships with other personnel.
· Entry level supervisory skills (coaching/counseling, performance evaluation)
· Knowledge of staff planning
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
We put the person who needs our care at the center of everything we do.
Duke University Hospital (DUH) is consistently rated as one of the best hospitals in the United States and is known around the world for its outstanding care and groundbreaking research. Driven to bring extraordinary discoveries to fruition, deliver cutting edge clinical services to patients, and apply care and compassion to all stages of care, we maintain an unwavering focus on making the individuals and communities we serve healthier. Today, DUH is the flagship of the Duke University Health System and a full-service, 957-bed, tertiary and quaternary academic medical center. Ranked nationally in 10 adult specialties by U.S. News and World Report for 2019-2020 and ranked first in North Carolina and first in the Raleigh-Durham area, care is delivered with inspiring passion and a deep commitment to put the person who needs our care at the center of everything we do.
Offices: 2301 Erwin Rd, Durham, North Carolina 27705, US
