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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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The Apprentice Technician assists senior technicians in identifying vehicle service needs and performing necessary repairs and maintenance. They are responsible for documenting services and learning dealership guidelines to progress toward becoming a Service Technician.
Candidates should have a high school diploma and basic knowledge of automotive parts and systems. A valid driver's license and the ability to lift up to 50 pounds are required.
Summary: In a learning capacity the Apprentice Technician assists the Service Technician with identifying necessary vehicle service and performing the repair, service, and/or maintenance work. In an entry level position, the Apprentice Technician is responsible for increasing knowledge, skills, and certifications to progress to a Service Technician.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
o GED
√ High School Diploma
o Associate Degree
o Bachelor Degree
o Master Degree
o Doctorate Degree
o Accounting
√ Automotive
o Business
o Human Resources
o Information Technology
√ up to 3 years
o 3-5 years
o 5+ years
Education/Experience:
Basic knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience.
√ Valid Driver’s License
√ Eligible for NAPA training, manufacturer training, state inspection/emissions training, if applicable.
Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.
Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.
Must be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager.
Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Ability to add, subtract, multiply and divide.
Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals.
To perform the job successfully, an individual should demonstrate the following Core Values:
Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.
Hendrick Automotive Group's mission is to be the premier quality vehicle retailer in the world, providing the best opportunities for our team members, customers, communities, and the manufacturers we represent. Representing 140 franchises and 31 manufacturer nameplates from the Carolinas to California, Hendrick Automotive Group is the largest privately held automotive retail organization in the United States. Headquartered in Charlotte, North Carolina, the company employs more than 11,000 people in its 102 dealership locations, 22 collision centers, and four accessories distributor installers in 13 states.
Offices: 6000 Monroe Rd #100, Charlotte, NC 28210, US
