Grand Island, Nebraska, United States · On-site
Welcome! Under general supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ens…
Skills: HVAC Diagnostics, Preventative Maintenance, Electrical Troubleshooting, Refrigerant Systems, Duct Installation
Austin, Texas, United States · On-site
Welcome! Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures …
Skills: HVAC Installation, Duct Fabrication, Electrical Troubleshooting, Refrigerant Systems, Airflow Balancing
Rochester, New York, United States · On-site
Welcome! Under general supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ens…
Skills: HVAC Diagnostics, Preventative Maintenance, Electrical Troubleshooting, Refrigerant Systems, Duct Installation
Beavercreek, Ohio, United States · On-site
$42k–$53k/yr
Welcome! The Maintenance Technician II requires basic knowledge of job procedures and tools obtained through work experience to complete routine and standard projects and assignments within the Technician Services fami…
Skills: HVAC Maintenance, Precision Tune-ups, Equipment Diagnostics, Electrical Troubleshooting, Refrigerant Systems
Houston, Texas, United States · On-site
Welcome! Responsible for the complete and satisfactory installation of commercial (5+ tons) HVAC equipment and accessories. Oversees the work of Install Helpers to ensure work is performed correctly. Communicates with …
Skills: HVAC Installation, Commercial HVAC, Duct Fabrication, System Diagnostics, Customer Service
Richmond, Virginia, United States · On-site
Welcome! The Office Administrator II requires basic knowledge of job procedures and tools obtained through work experience to complete routine and standard projects and assignments within the Office Management family. …
Skills: Office Administration, Accounting Clerk, Customer Service, Microsoft Word, Microsoft Excel
Denver, Colorado, United States · On-site
$90k–$120k/yr
Welcome! As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This is an outside sales position that blends consultative s…
Skills: Consultative Selling, B2C Sales, Negotiation, Business Development, Customer Relationship Management
Austin, Texas, United States · On-site
Welcome! As a member of our team, you will accurately diagnose and repair problems with commercial HVAC equipment. With a strong focus on customer service and a commitment to integrity, you will communicate solutions t…
Skills: HVAC Diagnosis, Commercial HVAC Repair, Refrigeration Service, Soldering, Welding
Overland Park, Kansas, United States · On-site
Welcome! Assists the Installer or Lead Installer in the installation of residential and/or light commercial HVAC equipment and accessories. Work is performed under direct supervision. Key Responsibilities: Works unde…
Skills: HVAC Installation, Duct Installation, Customer Service, Mechanical Aptitude, Wiring Diagram Reading
Addison, Illinois, United States · On-site
Welcome! The Installer Helper I is an entry-level position, typically requiring little to no prior knowledge or experience to assist with routine and standard projects and assignments within the Installation family. Wo…
Skills: Material Staging, Tool Preparation, Installation Support, Documentation, Measurement
Austin, Texas, United States · On-site
Welcome! The General Manager II is responsible for ensuring the completion of short to mid-term goals and objectives of the Field Management department. Typically reports to a director; manages the work efforts of mana…
Skills: Field Management, Crew Scheduling, Root Cause Analysis, KPI Tracking, Customer Communication
Garden City, Idaho, United States · On-site
Welcome! Under minimal supervision, performs diagnostic and service work on commercial (5+ tons) HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete c…
Skills: HVAC Diagnostics, Commercial HVAC Service, Refrigeration, Soldering, Welding
Oklahoma City, Oklahoma, United States · On-site
Welcome! Job Title: General Manager I Reports To: Regional Director Employment Type: Full-Time, Regular Department: Administrative Location: 12354 S Sunnylane Rd, Oklahoma City, OK 73160 The General Manager (Center) at…
Skills: Sales Leadership, P&L Management, Revenue Forecasting, Financial Acumen, CRM Proficiency
Town of De Witt, New York, United States · On-site
Welcome! Under direct supervision, assists in the assembly, installation, or repair of pipes, fittings, or fixtures of heating, water, or drainage systems in accordance to specifications and plumbing codes. Works under…
Skills: Plumbing Installation, Pipe Fitting, Blueprint Reading, Mechanical Aptitude, Basic Mathematics
Upper Darby, Pennsylvania, United States · On-site
Welcome! The Installer IV uses practical knowledge to complete moderately complex projects and assignments within the Installation family. Helps train or mentor less experienced employees. Works under general direction…
Skills: HVAC Installation, Duct Fabrication, System Diagnostics, Customer Service, Electrical Troubleshooting
Elkhart, Indiana, United States · On-site
Welcome! Responsible for the complete and satisfactory installation of commercial (5+ tons) HVAC equipment and accessories. Oversees the work of Install Helpers to ensure work is performed correctly. Communicates with …
Skills: HVAC Installation, Duct Fabrication, System Start-ups, Diagnostics, Customer Service
Cleveland, Ohio, United States · On-site
Welcome! Responsible for the complete and satisfactory installation of commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfa…
Skills: HVAC Installation, Duct Fabrication, Electrical Troubleshooting, Refrigerant Systems, Airflow Balancing
Birmingham, Alabama, United States · On-site
Welcome! The Customer Service Representative handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to reso…
Skills: Customer Service, Appointment Booking, Billing Inquiry Resolution, Conflict Resolution, Call Routing
Blue Ash, Ohio, United States · On-site
Welcome! Under minimal supervision, performs diagnostic and service work on commercial (5+ tons) HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete c…
Skills: HVAC Diagnostics, Commercial HVAC Service, Refrigeration, Soldering, Welding
Town of De Witt, New York, United States · On-site
Welcome! Under general supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ens…
Skills: HVAC Diagnostics, Preventative Maintenance, Electrical Troubleshooting, Refrigerant Systems, Duct Installation
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Perform diagnostic, service, and maintenance work on residential and light commercial HVAC equipment. Communicate with customers to resolve problems and promote company products and services.
Requires a high school diploma or GED, EPA and safety certifications, and at least 2 years of HVAC experience. Must possess a valid driver's license and the physical ability to lift 75 lbs and work in confined spaces.
Welcome!
Under general supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.
Key Responsibilities:
Works under general supervision to perform residential and/or light commercial service and maintenance calls
Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner
Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
Completes routine maintenance and equipment cleaning as needed or required
Responsible for delivery and removal of parts and equipment needed to complete service work
Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer.
Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability
Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for
Represents the company professionally, honestly, and ethically in all business matters and activities
Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed
Performs similar/other duties as needed or assigned
Regular, reliable attendance
High school diploma or GED with additional training and 2+ years’ experience in HVAC with technical training certification required
Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
EPA and safety certifications required
Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories
Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
Proficient and able to operate all necessary tools and equipment to perform various service projects
Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment
Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision
Proficient and able to install a basic duct fitting
Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision
Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
Effective and efficient time-management and organizational skills
Valid driver’s license with acceptable driving record
Available to work flexible hours and on-call shifts as needed
Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
Minimum Experience: 0 - 2 years Minimum Education: High School Diploma/GED
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [email protected]
Service Experts is North America's leading HVAC, Plumbing & Electrical company with 75+ locations nationwide.
Offices: 3400 N Central Expy, 410, Richardson, Texas 75082, US · 11B Solar Drive, Halfmoon, New York 12065, US · 5811 Techni Center Drive, Austin, Texas 78721, US · 2725 Basswood Blvd, Suite #241, Fort Worth, Texas 76131, US · 799 Space Drive, Beavercreek, Ohio 45434, US
Service Experts is North America's leading HVAC, Plumbing & Electrical company with 75+ locations nationwide.
Offices: 3400 N Central Expy, 410, Richardson, Texas 75082, US · 11B Solar Drive, Halfmoon, New York 12065, US · 5811 Techni Center Drive, Austin, Texas 78721, US · 2725 Basswood Blvd, Suite #241, Fort Worth, Texas 76131, US · 799 Space Drive, Beavercreek, Ohio 45434, US
