Addison, Illinois, United States · On-site
Welcome! Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ens…
Skills: HVAC Diagnostics, Preventative Maintenance, Electrical Troubleshooting, Refrigerant Systems, Airflow Balancing
Scarborough, Maine, United States · On-site
Welcome! Assists the Installer or Lead Installer in the installation of residential and/or light commercial HVAC equipment and accessories. Work is performed under direct supervision. Key Responsibilities: Works unde…
Skills: HVAC Installation, Mechanical Aptitude, Customer Service, Duct Installation, Reading Wiring Diagrams
Addison, Illinois, United States · On-site
Welcome! Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ens…
Skills: HVAC Diagnostics, Electrical Troubleshooting, Refrigerant Systems, Duct System Repair, Airflow Balancing
Nashville, Tennessee, United States · On-site
Welcome! Location Address: 2930 Sidco Dr, Nashville, TN 37204 The Customer Service Representative handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the h…
Skills: Inbound Call Handling, Outbound Call Handling, Customer Relationship Management, Conflict Resolution, Staff Coaching
Nashville, Tennessee, United States · On-site
Welcome! Location Address: 2930 Sidco Dr, Nashville, TN 37204 The Service Technician IV uses practical knowledge to complete moderately complex projects and assignments within the Technician Services family. Helps trai…
Skills: HVAC Servicing, Diagnostics, Electrical Troubleshooting, Refrigerant Systems, Duct Installation
Duluth, Georgia, United States · On-site
Welcome! Location Address: 2500 Meadowbrook Pkwy Suite F, Duluth, GA 30096 Responsible for supervising and managing the service and installation of products and/or services of the Branch to KPI’s as established by the …
Skills: HVAC Servicing, HVAC Installation, Leadership, Interpersonal Skills, Diplomacy
Fairfax, Virginia, United States · On-site
Welcome! Performs duct cleaning and related services to improve indoor air quality for customers. Location Address: 8421 Hilltop Rd, Fairfax, VA 22031 Key Responsibilities: Assists with the installation of heating, a…
Skills: Duct cleaning, HVAC maintenance, Equipment installation, Mechanical aptitude, Customer service
Knoxville, Tennessee, United States · On-site
$90k–$120k/yr
Welcome! Location Address: 627 American Glass Way Suite AB, Knoxville, TN 37932 **This position offers a base salary plus commission** As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, …
Skills: Consultative Selling, B2C Sales, Negotiation, Business Development, Customer Relationship Management
Nashville, Tennessee, United States · On-site
$90k–$120k/yr
Welcome! Location Address: 2930 Sidco Dr, Nashville, TN 37204 **This position offers a base salary plus commission** The Residential Sales Consultant is an outside sales position responsible for developing and closing …
Skills: Consultative selling, Business development, Negotiation, Customer education, Relationship management
Fairfax, Virginia, United States · On-site
Welcome! Performs duct cleaning and related services to improve indoor air quality for customers. Location Address: 8421 Hilltop Rd, Fairfax, VA 22031 Key Responsibilities: Assists with the installation of heating, a…
Skills: Duct cleaning, HVAC maintenance, Customer service, Mechanical aptitude, Time management
Scarborough, Maine, United States · On-site
Welcome! The Assistant General Manager supports the General Manager in directing and coordinating the total activities of the service center. Provides leadership to personnel and key processes of the center. Responsi…
Skills: Leadership, Sales Management, Budget Analysis, Profitability Planning, Payroll Processing
Pierre, South Dakota, United States · On-site
Welcome! Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures …
Skills: HVAC installation, Duct fabrication, System diagnostics, Electrical troubleshooting, Refrigerant systems
Clifton Park, New York, United States · On-site
Welcome! The Customer Service Representative handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to reso…
Skills: Customer service, Appointment booking, Conflict resolution, Billing inquiries, Phone etiquette
Scarborough, Maine, United States · On-site
Welcome! The Customer Service Representative II requires basic knowledge of job procedures and tools obtained through work experience to complete routine and standard projects and assignments within the Customer Servic…
Skills: Customer Service, Complaint Resolution, Technical Troubleshooting, Order Processing, Customer Database Management
Addison, Illinois, United States · On-site
$77k–$98k/yr
Welcome! The Plumber IV uses practical knowledge to complete moderately complex projects and assignments within the Plumbing family. Helps train or mentor less experienced employees. Works under general direction. Lo…
Skills: Plumbing systems maintenance, Blueprint interpretation, Pipe installation, Troubleshooting, Welding
Ogden, Utah, United States · On-site
Welcome! Assists the Installer or Lead Installer in the installation of residential and/or light commercial HVAC equipment and accessories. Work is performed under direct supervision. Key Responsibilities: Works unde…
Skills: HVAC installation, Mechanical aptitude, Reading wiring diagrams, Customer service, Time management
Charlotte, North Carolina, United States · On-site
Welcome! The Residential Sales Consultant I applies general knowledge to develop skills by carrying out structured Outside Sales assignments. Works within common practices and procedures to meet deadlines and achieve g…
Skills: Sales, Communication, Customer Service, Lead Management, Sales Reporting
Richardson, Texas, United States · On-site
Welcome! The Lead Payroll Specialist will manage the execution of end-to-end multi-state payroll operations, ensuring absolute precision and adherence to strict regulatory standards. As our primary system expert, you m…
Skills: Workday Payroll, Multi-state Payroll, Payroll Compliance, FLSA Standards, SOX Controls
Goshen, Kentucky, United States · On-site
Welcome! We are looking for a skilled and experienced Plumber to join our Service Experts team. In this role, you will be responsible for performing a wide range of plumbing duties, including installations, repairs, ma…
Skills: Plumbing Installation, Plumbing Repair, Troubleshooting, Blueprint Reading, Plumbing Codes
Jacksonville, Florida, United States · On-site
Welcome! The Maintenance Technician I is an entry-level position, typically requiring little to no prior knowledge or experience to assist with routine and standard projects and assignments within the Technician Servic…
Skills: Tool Staging, Equipment Positioning, Inventory Management, Shop Organization, Safety Compliance
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Perform diagnostic, service, and maintenance work on residential and light commercial HVAC equipment under minimal supervision. Communicate with customers to resolve technical issues and promote company products and services.
Requires a high school diploma or GED, EPA and safety certifications, and at least 4 years of HVAC experience. Must possess a valid driver's license and the physical ability to lift 75 lbs and maneuver in confined spaces.
Welcome!
Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.
Service Experts Company Perks and Benefits for YOU
Works under minimal supervision to perform residential and/or light commercial service and maintenance calls
Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner
Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
Completes routine maintenance and equipment cleaning as needed or required
Responsible for delivery and removal of parts and equipment needed to complete service work
Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer.
Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability
Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for
Represents the company professionally, honestly, and ethically in all business matters and activities
Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed
Performs similar/other duties as needed or assigned
Regular, reliable attendance
High school diploma or GED with additional training and 4+ years’ experience in HVAC with technical training certification required
Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
EPA and safety certifications required
Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories
Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
Proficient and able to operate all necessary tools and equipment to perform various service projects
Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment
Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision
Proficient and able to install a basic duct fitting
Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision
Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
Effective and efficient time-management and organizational skills
Valid driver’s license with acceptable driving record
Available to work flexible hours and on-call shifts as needed
Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
Annual Compensation Range: $66,700.00 - $85,000.00
Minimum Experience: 4+ years
Minimum Education: High School Diploma/GED
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com
Service Experts is North America's leading HVAC, Plumbing & Electrical company with 75+ locations nationwide.
Offices: 3400 N Central Expy, 410, Richardson, Texas 75082, US · 11B Solar Drive, Clifton Park, New York 12065, US · 5811 Techni Center Drive, Austin, Texas 78721, US · 2725 Basswood Blvd, Suite #241, Fort Worth, Texas 76131, US · 799 Space Drive, Beavercreek, Ohio 45434, US
Service Experts is North America's leading HVAC, Plumbing & Electrical company with 75+ locations nationwide.
Offices: 3400 N Central Expy, 410, Richardson, Texas 75082, US · 11B Solar Drive, Clifton Park, New York 12065, US · 5811 Techni Center Drive, Austin, Texas 78721, US · 2725 Basswood Blvd, Suite #241, Fort Worth, Texas 76131, US · 799 Space Drive, Beavercreek, Ohio 45434, US
