Dallas, Texas, United States · On-site
Welcome! The General Manager directs and coordinates the total activities of the service center and provides Leadership to all personnel and processes of the center. Location Address: 640 International Pkwy Ste 200, …
Skills: Leadership, Operations Management, Financial Analysis, Profitability Analysis, Payroll Management
Frederick, Maryland, United States · On-site
$58k–$74k/yr
Welcome! Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures …
Skills: HVAC Installation, Duct Fabrication, System Diagnostics, Airflow Balancing, Electrical Troubleshooting
Beavercreek, Ohio, United States · On-site
Welcome! Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures …
Skills: HVAC installation, Duct fabrication, System diagnostics, Electrical troubleshooting, Refrigerant systems
Hampton Bays, New York, United States · On-site
Welcome! Manages production of all field employees who are installing, maintaining, and servicing residential equipment and accessories. Oversees daily work and ensures adequate staffing to meet customer needs, assists…
Skills: HVAC maintenance, Team leadership, Production scheduling, Quality control, Technical training
Georgia, United States · Remote OK
Welcome! Responsible for preparing, conducting and evaluating technical training. Will need to write literature and materials to be used in programs and design exercises to enhance the training experience. Will need to…
Skills: Technical Training, Instructional Design, Needs Assessment, Curriculum Development, Multimedia Training
Scarborough, Maine, United States · On-site
Welcome! The Customer Service Representative I is an entry-level position, typically requiring little to no prior knowledge or experience to assist with routine and standard projects and assignments within the Customer…
Skills: Customer service, Communication, Problem solving, Scheduling, Data entry
Roanoke, Virginia, United States · On-site
Welcome! Responsible for supporting the Sales Team, Service Technicians, Maintenance Technicians, and Installers by maintaining accurate data in the appropriate systems, communicating with the customer regarding schedu…
Skills: Customer service, Dispatching, Data entry, Scheduling, Communication
Beltsville, Maryland, United States · On-site
$67k–$85k/yr
Welcome! Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures …
Skills: HVAC Installation, Duct Fabrication, System Start-ups, Customer Service, Electrical Troubleshooting
Houston, Texas, United States · On-site
Welcome! The Installer Helper I is an entry-level position, typically requiring little to no prior knowledge or experience to assist with routine and standard projects and assignments within the Installation family. Wo…
Skills: HVAC installation, Duct installation, Mechanical aptitude, Tool maintenance, Customer service
Upper Darby, Pennsylvania, United States · On-site
Welcome! The Plumber I is an entry-level position, typically requiring little to no prior knowledge or experience to assist with routine and standard projects and assignments within the Plumbing family. Works under clo…
Skills: Plumbing, Tool handling, Equipment maintenance, Inventory management, Measurement
Goshen, Kentucky, United States · On-site
Welcome! We are looking for a skilled and experienced Plumber Level I to join our Service Experts HVAC and Plumbing team. In this role, you will be responsible for performing a wide range of plumbing duties, including …
Skills: Plumbing Installation, Plumbing Repair, Troubleshooting, Blueprint Reading, Plumbing Codes
Richardson, Texas, United States · On-site
Welcome! The Digital Marketing Specialist II requires expanded knowledge and broader organizational capabilities in Digital Marketing job skills. Works across teams to find creative solutions to moderately complex chal…
Skills: Digital marketing strategy, Campaign optimization, Data analysis, Stakeholder engagement, Requirement gathering
Roanoke, Virginia, United States · On-site
Welcome! The Maintenance Technician I is an entry-level position, typically requiring little to no prior knowledge or experience to assist with routine and standard projects and assignments within the Technician Servic…
Skills: HVAC maintenance, Troubleshooting, Electrical systems, Refrigerant systems, Duct systems
Salem, Virginia, United States · On-site
Welcome! The Installer Helper I is an entry-level position, typically requiring little to no prior knowledge or experience to assist with routine and standard projects and assignments within the Installation family. Wo…
Skills: HVAC installation, Mechanical aptitude, Duct installation, Wiring diagram reading, Customer service
Buffalo, New York, United States · On-site
Welcome! The Residential Sales Consultant III has in-depth knowledge of best practices and practical expertise in Outside Sales. May lead small-scaled projects with resource needs and manageable risks. Solves complex c…
Skills: Outside Sales, Consultative Sales, Business Development, Customer Retention, HVAC Knowledge
Grand Island, Nebraska, United States · On-site
Welcome! Assists the Installer or Lead Installer in the installation of residential and/or light commercial HVAC equipment and accessories. Work is performed under direct supervision. Works under direct supervision o…
Skills: HVAC installation, Mechanical aptitude, Tool operation, Reading wiring diagrams, Customer service
Roanoke, Virginia, United States · On-site
Welcome! We are looking for a skilled and experienced Plumber Level I to join our Service Experts HVAC and Plumbing team. In this role, you will be responsible for performing a wide range of plumbing duties, including …
Skills: Plumbing, Troubleshooting, Pipe Installation, Blueprint Reading, Technical Drawing Interpretation
Grand Island, Nebraska, United States · On-site
Welcome! The Installer Helper II requires basic knowledge of job procedures and tools obtained through work experience to complete routine and standard projects and assignments within the Installation family. Works und…
Skills: HVAC installation, Duct installation, Mechanical aptitude, Wiring diagram reading, Customer service
Scarborough, Maine, United States · On-site
Welcome! Assists the Installer or Lead Installer in the installation of residential and/or light commercial HVAC equipment and accessories. Work is performed under direct supervision. Key Responsibilities: Works unde…
Skills: HVAC Installation, Mechanical Aptitude, Customer Service, Duct Installation, Reading Wiring Diagrams
Addison, Illinois, United States · On-site
Welcome! Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ens…
Skills: HVAC Diagnostics, Electrical Troubleshooting, Refrigerant Systems, Duct System Repair, Airflow Balancing
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The General Manager directs and coordinates all service center activities while providing leadership to personnel and processes. They are responsible for analyzing operating statements, managing profitability, driving sales goals, and ensuring compliance with company and safety standards.
A Bachelor's degree in Business Administration or Operations is preferred. Candidates should have 5+ years of experience in HVAC, Security, Pest Control, or similar customer service-focused industries.
Welcome!
The General Manager directs and coordinates the total activities of the service center and provides Leadership to all personnel and processes of the center.
Location Address: 640 International Pkwy Ste 200, Richardson, TX 75081
Pay: Salary + Bonus Opportunity
Analyze the operating statement for both the center and individual departments and take appropriate action.
Prepare/review the GM report and take appropriate action.
Analyze determinates of profitability and take appropriate actions to adjust.
Ensure employee payroll processes are accurate and on time.
Apply appropriate accounting control principles (for A/R, A/P, payroll, etc.).
Plan/set/achieve sales goals; utilize multiple processes for generating and responding to sales leads; Coach salespeople.
Ensure effective customer communications.
Utilize features and benefits of key products & services to drive the value proposition; profile customer marketing base and future customer niches and maintain customer files.
Support/practice company Human Resource standards and guidelines; conduct performance appraisals derived from ongoing performance feedback and provide appropriate counsel and discipline for employees.
Develop employees and seek promotional opportunities for employees on a company-wide basis.
Utilize established Vendor Programs whenever appropriate.
Adhere to government safety guidelines and assure proper procedures are in place for handling accidents, fire, and emergency situations.
BS or BA Degree in Business Administration or Operations preferred
5+ Years of experience in the HVAC, Security, Pest Control, or similar customer service focused industries (preferred).
Ability to utilize basic computer applications (databases, spreadsheets, word processing, and internet).
What Do We Offer You as a Service Experts Employee?
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.
Competitive Pay, including incentive opportunities for many positions
Paid Time Off and Company Holiday Pay
Medical /Dental /Vision Insurance programs
401(k) Retirement Savings Plan with company matching contributions
Life Insurance, for you and options you can elect for your family
Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
World Class Training opportunities through our Experts University
Career Development opportunities
Minimum Experience: 5+ years
Minimum Education: Bachelor's Degree preferred
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com
Service Experts is North America's leading HVAC, Plumbing & Electrical company with 75+ locations nationwide.
Offices: 3400 N Central Expy, 410, Richardson, Texas 75082, US · 11B Solar Drive, Clifton Park, New York 12065, US · 5811 Techni Center Drive, Austin, Texas 78721, US · 2725 Basswood Blvd, Suite #241, Fort Worth, Texas 76131, US · 799 Space Drive, Beavercreek, Ohio 45434, US
Service Experts is North America's leading HVAC, Plumbing & Electrical company with 75+ locations nationwide.
Offices: 3400 N Central Expy, 410, Richardson, Texas 75082, US · 11B Solar Drive, Clifton Park, New York 12065, US · 5811 Techni Center Drive, Austin, Texas 78721, US · 2725 Basswood Blvd, Suite #241, Fort Worth, Texas 76131, US · 799 Space Drive, Beavercreek, Ohio 45434, US
