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Calgary, Alberta, Canada · On-site
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Direct all aspects of service business operations in a specified territory to achieve profitable growth and operational excellence. Oversee safety policies, manage field technicians, and ensure high-quality customer experience through efficient service execution.
Requires a minimum of three years of management experience in service-related operations and a degree in a relevant field or equivalent experience. Must possess strong leadership skills, understanding of mechanical/electrical principles, and a valid driving record.
Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive, and sustainable way. That's why, with 16,000+ professionals in over 50 countries, we are trusted every day to lift, handle, and move what the world needs.
Title = Field Operations Manager (FOM)
Location = Calgary, AB, T2Z 4M8
The primary responsibility of this position is to direct all aspects of the Operations of the Service Business in a specified location and /or multiple locations across a Territory. Achieve the profitable growth by Operational excellence while delivering to our customers the best experience possible. This position reports to the Territory Operation Manager or/as applicable.
Geographical area of responsibility: As defined by offer letter/Territory coverage.
The specific responsibilities for this position may include but not limited to:
A university or technologist degree with major relevance to the position’s purpose is preferred however, prior equivalent experience and training will be considered in lieu of formal degree. three (3) years’ min. experience as a Manager in service related operations. Must have demonstrated leadership skills, well-developed “people” skills, an understanding of mechanical and electrical principles, good written and verbal communication skills and good PC skills. Prior experience with cranes and industrial Service is a plus. Must have and maintain a good driving record. Must be willing and able to travel for different locations.
If you don't meet the desired criteria 100% and your resume looks like an experiment? Don't worry! Life experience is also important, so show us what you can do.
Please send us your meaningful application documents online.
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.
Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
Konecranes - Moves what matters.™
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That’s why, with around 16,500 professionals in over 50 countries, Konecranes is trusted every day to lift, handle and move what the world needs. In 2023, Group sales totalled EUR 3.9 billion. Konecranes shares are listed on Nasdaq Helsinki (symbol: KCR).
Offices: P.O. Box 661, Koneenkatu 8, Hyvinkaa, 05801, FI
