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Full-time
professional certificate
Competitive compensation package, Comprehensive benefits package, Health insurance, Dental insurance, Manufacturer-sponsored training, Career growth opportunities
Posted 3h ago
Apply by Aug 27
~40 hrs/week
Responsibilities
The Service Technician will lead and mentor a team of technicians while performing advanced diagnostics and repairs to ensure high-quality workmanship. They are responsible for monitoring shop workflow, conducting quality control checks, and ensuring all repairs meet manufacturer and dealership standards.
Requirements
Candidates must possess a Red Seal Certification and have a minimum of 5 years of automotive dealership experience. Strong leadership skills and advanced diagnostic abilities across mechanical and electronic vehicle systems are required.
Full job description
Audi Edmonton North has an exciting opportunity for a Service Technician to join our dealership. In this role, you will serve as a key technical leader within the Service Department, providing mentorship, guidance, and support to the technician team while ensuring repairs are completed efficiently, accurately, and in accordance with manufacturer and dealership standards.
As an Service Technician, you will leverage your advanced diagnostic expertise and leadership skills to drive shop productivity, maintain repair quality, and support an exceptional customer experience. You take pride in delivering outstanding workmanship, fostering a positive team environment, and upholding our commitment to safety, operational excellence, and customer satisfaction.
A Day in the Life
Lead, mentor, and support a team of technicians to achieve productivity, quality, and customer satisfaction goals
Perform advanced diagnostics, repairs, and maintenance in accordance with manufacturer and dealership standards
Serve as the primary technical resource for the shop, assisting technicians with complex mechanical, electrical, and drivability concerns
Review and support technician repair plans to ensure accurate diagnoses and efficient repair processes
Monitor shop workflow and help prioritize repairs to maximize productivity and meet customer expectations
Conduct quality control checks on completed repairs to ensure workmanship meets dealership and manufacturer standards
Work closely with Service Advisors to communicate repair recommendations, vehicle status updates, and estimated completion times
Assist in training, coaching, and developing technicians, apprentices, and new team members
Perform thorough vehicle inspections with accurate documentation and recommendations for required repairs and maintenance
Conduct road tests and pre-delivery inspections to ensure vehicles are safe and operating properly before delivery to customers
Coordinate with the Parts Department to ensure timely procurement and availability of required parts
Support warranty repair processes by ensuring repairs are completed according to manufacturer guidelines and documentation requirements
Maintain manufacturer compliance and stay current on technical service bulletins, recalls, and new vehicle technologies
Promote and enforce safe work practices, company policies, and dealership procedures
Maintain a clean, safe, and organized shop environment
Ensure a high degree of confidentiality with company and customer information
Foster a positive, collaborative, and accountable team culture within the service department
What We’re Looking For
Automotive Service Technician Red Seal Certification is required
Minimum 5+ years of automotive dealership technician experience required
Previous experience as an Audi or Volkswagen Lead Technician, Shop Foreman, or Senior Technician is preferred
Strong leadership, coaching, and team development skills
Advanced diagnostic and troubleshooting abilities across mechanical, electrical, hybrid, and electronic vehicle systems
Strong understanding of manufacturer repair procedures, warranty requirements, and dealership operations
Excellent communication and interpersonal skills with the ability to work effectively across departments
Proven ability to prioritize workloads and manage multiple competing demands in a fast-paced environment
Strong attention to detail and commitment to repair quality and customer satisfaction
Proficient with dealership management systems, manufacturer service platforms, and diagnostic equipment
A valid Driver’s License and satisfactory Driver’s Abstract are required
Able to operate both manual and automatic transmission vehicles
Reliable, punctual, and dependable
Ability to work independently while supporting overall team success
Working Conditions
Ability to work in an automotive dealership service department environment
Indoor automotive shop with multiple service bays and specialized diagnostic equipment
Exposure to noise (engines, air tools), fumes (exhaust, solvents), and dust
Work performed around moving vehicles, hoists, and heavy equipment
Frequent standing, walking, bending, lifting, and reaching throughout the workday
Ability to regularly lift up to 60 pounds
Temperature can vary throughout the year despite heating and ventilation systems
What We Offer
Competitive compensation package
Comprehensive benefits package, including health, dental, and insurance coverage
Manufacturer-sponsored training and certification opportunities
Career growth and advancement opportunities within a growing dealership group
Access to exclusive corporate discount programs
Recognition and rewards programs
Modern facility with advanced diagnostic tools and equipment
A great team atmosphere and a positive, supportive working environment
How to Apply
If this sounds like a great fit, please apply with your resume today!
This role requires successful candidates to submit a satisfactory Driver’s Abstract.
We thank all applicants for their interest; however, only those selected for interviews will be contacted.
We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [email protected].
Related keywords
Automotive Service TechnicianRed Seal CertificationAudiVolkswagenShop ForemanDiagnosticsMechanicalElectricalHybridWarrantyDealership Management SystemsTechnical Service BulletinsQuality ControlRoad TestsPre-delivery InspectionsParts Procurement
Contact us today at 1-866-768-6885. We have the largest selection of new & used Hyundai vehicles in stock in Surrey, BC. Located at 15365 Guildford Drive (North Surrey Auto Mall).
Offices: 15437 FRASER HWY, Surrey, British Columbia V3R 3P6, ca
Contact us today at 1-866-768-6885. We have the largest selection of new & used Hyundai vehicles in stock in Surrey, BC. Located at 15365 Guildford Drive (North Surrey Auto Mall).
Offices: 15437 FRASER HWY, Surrey, British Columbia V3R 3P6, ca