"We’re building something special at Absorb, and our Account Management team is at the center of it. This role is about owning a book of business, building trusted relationships, and helping customers get real value from…
Skills: Account Management, Sales Leadership, Contract Negotiation, Net Dollar Retention, Pipeline Forecasting
As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com. Sunoco LP is a leading energy infrastructure and fuel distributio…
Skills: Corporate Income Tax, International Tax, ASC 740, Tax Provisioning, Tax Compliance
Company Description Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property. Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban re…
Skills: Food Preparation, Station Organization, Mise En Place, FIFO, Food Safety
About the Role Orca Communications seeks creative and ambitious individuals who are passionate about building engaging online brands. No previous influencer experience required, our team will provide training and guidanc…
Skills: Content Creation, Social Media Management, Brand Building, Short-form Video Production, Community Engagement
Requisition ID: 177756 Job Level: Mid Level Home District/Group: Kiewit Foundations Co Department: Field Supervision Market: Industrial Employment Type: Full Time Position Overview Kiewit Foundations Co. is seeking an ex…
Skills: Deep Foundation Systems, Field Leadership, Geotechnical Engineering, Construction Management, Safety Protocol Enforcement
Company Name: PBS Systems Job Location: Calgary, AB Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): Occasional travel within North America Internal Job Title: Team Lead, STT Fixed Ops Reports To: Ma…
Skills: Leadership, Mentoring, Microsoft Office Suite, Public Speaking, Problem Solving
Company Name: PBS Systems Job Location: Calgary, AB Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): Occasional travel within North America Internal Job Title: Team Lead, STT Fixed Ops Reports To: Ma…
Skills: Leadership, Mentoring, Microsoft Office Suite, Public Speaking, Problem Solving
About Guardteck & Kandor Management Guardteck provides tailored security solutions for a wide range of environments, including commercial buildings, residential sites, and community spaces. As part of Kandor Management C…
Skills: Access Control, Emergency Response, First Aid, CPR, AED Support
About Guardteck & Kandor Management Guardteck provides tailored security solutions for a wide range of environments, including commercial buildings, residential sites, and community spaces. As part of Kandor Management C…
Skills: Mobile Patrol, Alarm Response, Incident Reporting, De-escalation, Conflict Avoidance
If you are interested in joining Engineered Air please submit your application to this posting. Please note this posting is for us to generate a pool of candidates should any opportunities open up that would match your s…
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Strategic Selling, Financial Deal Structuring, Business Development, Customer Relationship Management, Energy Efficiency Consulting
Overview Join the team at Fountain Tire Crowfoot! We are looking for a friendly and dedicated individual to join our team as a Service Writer! What does it take to get on track? 3 years of experience in the automotive re…
Skills: Customer Service, Automotive Repair Knowledge, Tire Industry Expertise, Mechanical Service Quoting, Active Listening
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Customer Service, Inventory Management, Stocking, Attention To Detail, Time Management
About Modular Solutions Founded in 2015, Modular Solutions delivers enterprise-grade technology to the insurance industry. Our configurable platform helps insurers, mutuals, MGAs, and brokers manage core operations throu…
Schedule: Monday to Friday: 12:00pm - 8:30pm Use a variety of material handling equipment to move products, equipment, and materials on and off trucks or throughout the facility while following all regulatory and company…
Skills: Material Handling, Forklift Operation, RF Scanning, Inventory Management, Palletizing
About Modular Solutions Founded in 2015, Modular Solutions delivers innovative technology to the insurance industry. Our modular, fully integrated platform enables insurers, mutuals, MGAs and brokers with programs with t…
Skills: Project Coordination, Project Administration, Time Management, Written Communication, Verbal Communication
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Customer Service, Inventory Management, Stocking, Attention To Detail, Time Management
Customer Experience Specialist in Training – Retail Operations (Western Canada)
Calgary, Alberta, Canada · On-site
$52k–$72k/yr
Mid level$1.7B raised
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Retail Operations, Inventory Management, Merchandising, Coaching, Root Cause Analysis
Some of what you will do As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate…
Skills: Wireless Sales, Customer Service, Selling Ability, Coaching, Effective Communication
Senior Sales Representative, Core Major Accounts (Hunter)
Calgary, Alberta, Canada · Hybrid
Mid level$17B raised
ADP is hiring a Senior Sales Representative, Core Major Accounts (Hunter) At ADP, we believe great sales professionals deserve the tools, training, and support to build something meaningful. In this role, you’ll grow you…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Health and Wellness Benefits, Retirement Savings Programs, Bonus Plans, Paid Time Off, Medical Benefits, Dental Benefits
Posted 38d ago
~40 hrs/week
Remote in Canada, United States
Responsibilities
Lead and nurture a high-performing account management team focused on client renewals, upselling, and expansion opportunities. Manage operational metrics and collaborate with marketing to drive qualified leads and grow net dollar retention.
Requirements
Requires 3+ years of experience leading SMB and Mid-Market account management teams with a track record of managing $5M+ annual gross revenue. Must possess strong skills in deal negotiation, pipeline forecasting, and data-driven decision making.
Full job description
"We’re building something special at Absorb, and our Account Management team is at the center of it. This role is about owning a book of business, building trusted relationships, and helping customers get real value from our platform as they grow. You’ll have the opportunity to shape how we scale our account management practices, collaborate closely across teams, and make a tangible impact on both our customers and the business. If you thrive in a fast-paced environment, and want to grow your career while helping others succeed, you’ll feel right at home here" - Andrew Nelmes, VP, Account Management
About the role:
Absorb is looking for a motivated, hard working sales leader to lead our expanding Account Management team. The Account Management team manages the business relationships with Absorb Software’s existing clients. The Account Manager’s role focuses on renewing clients, upselling new products and services, as well as finding expansion opportunities. If you are your best self when supporting contract negotiations and leading a team of highly committed, client focused, and performance driven sales professionals, then look no further as this may be the role for you!
What you’ll do:
Work with your account management reps, ensuring each has a deep understanding of the client’s needs and how Absorb can aid in achieving their goals and ultimately grow net dollar retention.
Manage and report key weekly/monthly operational metrics for team and individual performance
Collaborate with the marketing team to identify campaigns to drive qualified leads and grow the account managers pipelines.
Develop a trusted advisor relationship with senior client stakeholders and executive sponsors to look for additional sales opportunities within the account
Recruit, hire and nurture a world-class account management team
Lead account management team and support client communications leveraging tools including but not limited to Salesforce, Gainsight, Inbox AI, Atlassian Suite, and Zendesk
What you’ll bring:
3+ years of experience leading SMB and Mid-Market account management teams.
Experience managing a gross revenue quota of $5M+ annually.
Great familiarity and success negotiating deals of $20-75k.
A hands-on leadership style, leading by example and focusing on the development of your team.
A strong understanding of how to build account plans and track individual performance and output against those plans.
A track record of accurately forecasting your team’s pipeline, anticipating/identifying trends and patterns in advance.
An analytical mindset, with the ability to turn metrics into decisions and present data in a meaningful and impactful way.
Technologies we use:
Salesforce, Gainsight, Zendesk, Zoom, Microsoft suite, Excel, Calendly, DocuSign
Are you ready to become an Absorber?
What we offer:
Fully remote-first work with flexible work arrangements
Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
New Hire Equipment Allowance and monthly Flex Allowance to support your success
Endless opportunity for career growth and internal mobility
Employee driven DE&I programs
Who are we?
Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to scale as our customer’s organizations grow. We empower learners to enrich their lives, workplaces and communities.
Our values are simple:
We achieve exceptional results by genuinely caring about each other and the work we do
We’re united, and we grow through our commitment to elevating continual learning!
Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. In the event a current Absorb employee would like to apply for this role they will inform their supervisor prior to submitting their application. Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.
Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at [email protected]
Related keywords
SalesforceGainsightZendeskInbox AIAtlassian SuiteZoomMicrosoft SuiteExcelCalendlyDocuSignLMSCloud-based LearningSaaSNet Dollar RetentionGross Revenue QuotaAccount Planning
Close knowledge gaps faster with the AI-powered Absorb
Industry
E-learning
Company size
501-1,000 employees
Founded
2003
Headquarters
Calgary, Alberta
LinkedIn followers
121,550
Total funding
$59M
Absorb Software is the leading global learning technology company that drives the business forward. Trusted by more than 3,500 organizations and 37 million learners worldwide across customer, partner, and employee audiences, Absorb is the only system that connects workforce readiness to business outcomes. With Aura as its AI engine, Absorb gets smarter with every interaction, and is the learning system enterprises can rely on and the performance system their business cannot run without. For more information, visit absorblms.com.
Offices: 520 3 Ave SW, Centennial Place- East Tower, Suite 308, Calgary, Alberta T2P 0R3, CA · 233 Castlereagh St, Suite 2120, Sydney, New South Wales 2000, AU
Learning TechnologyLearning Management SystemsE-LearningCorporate Training and DevelopmentCompliance TrainingUpskillingOnboardingProfessional DevelopmentMentorshipCustomer Education