New York, New York, United States · Hybrid
$81k–$160k/yr
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and e…
Skills: Customer Success Management, Account Management, Technical Advisory, Revenue Realization, Customer Retention
New York, New York, United States · Remote OK
$151k–$297k/yr
MongoDB’s Security Product Management team is seeking a Staff Product Manager to own security, compliance, and public sector product strategy within Atlas for Government (A4G). In this role, you will be a key member of t…
Skills: Product Management, Data Security, FedRAMP, Compliance Strategy, Cloud Computing
New York, New York, United States · Hybrid
$155k–$195k/yr
Alerting is the beating heart of the Datadog platform. It is the critical bridge between raw data and decisive action, ensuring that when our customers’ systems falter, they are the first to know. Datadog is reimagining …
Skills: Product Management, Cloud Computing, Developer Tools, Notification Orchestration, Strategic Planning
New York, New York, United States · On-site
$5k–$5k/wk
Virtu is an industry-leading financial technology firm that operates both proprietary trading and client-facing businesses in the global financial marketplace. Our cutting edge, proprietary technology is core to everythi…
Skills: Quantitative Analysis, Mathematical Problem Solving, C++, Python, Pandas
New York, New York, United States · Hybrid
We are looking for a Databricks Platform Manager/Engineer responsible for designing, administering, securing, and optimizing the enterprise Databricks platform on AWS. The ideal candidate will own the platform lifecycle,…
Skills: Databricks Platform, AWS, Unity Catalog, Terraform, CI/CD
New York, New York, United States · On-site
$147k–$211k/yr
Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience programming in C++, Python, or Java. Preferred qualifications: Master's degree or PhD in Computer Science or related tec…
Skills: C++, Python, Java, Data Structures, Algorithms
New York, New York, United States · On-site
$174k–$253k/yr
Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in object-oriented programming with Java, C++ or Python. 5 years of experience programming in JavaScript or TypeScript. …
Skills: Java, C++, Python, JavaScript, TypeScript
New York, New York, United States · On-site
$85k–$100k/yr
Position Overview The Systems Analyst will play a critical role in supporting, optimizing, and enhancing the technology platforms that support our property management operations. This position will serve as a key resourc…
Skills: Yardi Voyager, Avid Exchange, Domicile, System Administration, Process Improvement
New York, New York, United States · On-site
$125k–$150k/yr
Manager, Data & Context Governance About BetaNXT BetaNXT is a leading provider of frictionless wealth management infrastructure, real-time data solutions, and an enhanced advisor experience. We invest in platforms, produ…
Skills: Data Governance, Context Governance, People Management, Data Stewardship, Metadata Management
New York, New York, United States · On-site
$125k–$150k/yr
The Product Operations & Customer Experience Lead drives the evolution of enterprise delivery and portfolio management practices through process innovation, product ownership, and customer-focused operational excellence.…
Skills: Product Operations, Customer Experience, ServiceNow, Portfolio Management, Demand Management
New York, New York, United States · Hybrid
$150k–$250k/yr
We're looking for someone technical to bring AI to our customers. You'll work directly with the founders and the platform development team to ensure that you can solve our customers' problems and incredibly high speed. W…
Skills: Full-stack Development, React, NextJS, TypeScript, TanStack
New York, New York, United States · On-site
$176k–$196k/yr
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deli…
Skills: Go, Java, Python, NodeJS, gRPC
New York, New York, United States · On-site
$176k–$196k/yr
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deli…
Skills: Microservices Architecture, Java, Go, Python, gRPC
New York, New York, United States · On-site
$125k–$150k/yr
The Agile Product Portfolio & Delivery Lead supports the modernization and continuous improvement of delivery practices across ETS by helping drive Lean Agile and SAFe-aligned ways of working. This role partners with pro…
Skills: Lean Agile, SAFe, Portfolio Management, Agile Coaching, Delivery Execution
New York, New York, United States · On-site
$143k–$210k/yr
The Chief Data & Analytics Office (CDAO) at JPMorgan Chase propels the firm's data and analytics journey, ensuring data quality and security while leveraging insights for better decision-making. By utilizing AI and machi…
Skills: Data Management, Data Engineering, Artificial Intelligence, Machine Learning, Product Management
New York, New York, United States · Hybrid
$136k–$195k/yr
Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciti…
Skills: Prospecting, Multithreading, Territory Planning, Communication, Leadership
New York, New York, United States · Hybrid
$150k–$200k/yr
Job Title: Associate Director of Social Media & Community Location: New York, NY (In-office 4x per week) Company: Kizen, www.kizen.com About Us Kizen is a leading AI platform for the future of work, redefining how people…
Skills: Social Media Strategy, Community Management, B2B Marketing, Content Creation, Video Production
New York, New York, United States · Hybrid
$125k–$150k/yr
What Do We Do? Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the und…
Skills: React, Node.js, Python, A/B Testing, Feature Flagging
New York, New York, United States · Hybrid
$135k–$225k/yr
About the role At Rippling, we're not just building AI features, we're building an autonomous operating system for work. We're investing heavily in the next generation of enterprise AI: intelligent background automation,…
Skills: Backend Development, API Design, Distributed Systems, Asynchronous Workflows, Service-Oriented Architecture
New York, New York, United States · On-site
$130k–$200k/yr
We are seeking a Quantitative Researcher to join our Execution team. In this role, you will be directly responsible for compiling and analyzing execution data in several asset classes, working on market impact models and…
Skills: Python, Quantitative Analysis, Market Impact Modeling, Trade Cost Analysis, Statistical Modeling
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Customer Success Manager acts as a trusted advisor to maximize customer lifetime value and ensure the successful deployment of MongoDB. They are responsible for driving retention, revenue realization, and advocacy through strategic account planning and internal collaboration.
Candidates need 5-7+ years of experience in a technical customer-facing role and 3+ years of accountability for revenue and customer health. A Bachelor's degree in Computer Science, STEM, or equivalent technical experience is required.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.
Customer Advisory
Account & Portfolio Management
Internal Collaboration & Customer Advocacy
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 2273493428
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Think outside rows and columns.
Headquartered in New York, MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. Built by developers, for developers, our modern database platform is a database with an integrated set of related services that allow development teams to address the growing requirements for today's wide variety of modern applications, all in a unified and consistent user experience. MongoDB has tens of thousands of customers in over 100 countries. The MongoDB database platform has been downloaded hundreds of millions of times since 2007, and there have been millions of builders trained through MongoDB University courses. To learn more, visit mongodb.com.
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