Sydney, New South Wales, Australia · Remote Solely
What Do We Do? Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the und…
Skills: Customer Success Management, Account Management, eCommerce Strategy, Data Analysis, Revenue Forecasting
United States · Remote OK
What Do We Do? Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the und…
Skills: SaaS Sales, Account Management, Customer Success, Consultative Selling, Upselling
United States · Remote OK
$160k–$185k/yr
What Do We Do? Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the und…
Skills: Solutions Architecture, Marketing Science, SQL Engineering, Context Engineering, Data Architecture
United States · Remote OK
$65k–$80k/yr
What Do We Do? Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the und…
Skills: Technical Support, Enterprise Account Management, SQL, API Troubleshooting, Data Analysis
United Kingdom · Remote OK
$55k–$65k/yr
What Do We Do? Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the und…
Skills: Relationship Management, Strategic Consulting, Technical Expertise, Customer Success, Digital Marketing
United States · Remote OK
$145k–$175k/yr
What Do We Do? Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the und…
Skills: SQL, BigQuery, ClickHouse, Team Management, Data Engineering
United States · Remote OK
$100k–$115k/yr
What Do We Do? Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the und…
Skills: Customer Success Management, Agency Partnerships, Technical Problem Solving, Marketing Strategy, Revenue Forecasting
Sydney, New South Wales, Australia · Remote OK
$45k–$60k/yr
What Do We Do? Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the und…
Skills: Technical Support, Customer Success, Troubleshooting, E-commerce Analytics, SaaS
United States · Remote OK
$130k–$150k/yr
What Do We Do? Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the und…
Skills: SaaS Implementation, Team Leadership, Project Management, Customer Onboarding, Stakeholder Management
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Manage relationships with Enterprise eCommerce clients by providing consultative guidance on marketing strategy and product functionality. Drive revenue growth and retention through tailored success plans, renewal forecasting, and cross-functional collaboration.
Must have previous experience servicing customers in the eCommerce space, preferably within a SaaS environment. Requires strong communication skills and the ability to thrive in a fast-paced startup setting.
Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it bites.
We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the most actionable AI in commerce — Moby 2 — letting you tap any LLM you want, grounded in the full context of your business. Moby 2 doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter.
The result: more than 60,000 brands like Pressed Juicery, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible.
Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The AI operating system for ecommerce and retail
Triple Whale is the complete intelligence platform for ecommerce, helping brands stop guessing and start knowing what’s actually driving growth, what’s wasting money, and what to do next — with total confidence. By pulling all of a company’s data into one place, delivering measurement tools teams can actually trust, and applying the smartest AI in the industry, Triple Whale turns fragmented data into clear insights and actionable recommendations. That intelligence can then be put to work through AI agents and automations that generate creative assets, take action across marketing channels, and make every tool in their stack smarter and more effective. More than 60,000 ecommerce brands including Pressed Juicery, OUAI, and True Classic trust Triple Whale to grow faster and drive revenue with fewer resources by uncovering opportunities and acting on them at a scale that would be impossible manually.
Offices: 800 N High St, Columbus, Ohio 43215, US · Austin, Texas, US · Jerusalem, IL · Moscow, RU
The AI operating system for ecommerce and retail
Triple Whale is the complete intelligence platform for ecommerce, helping brands stop guessing and start knowing what’s actually driving growth, what’s wasting money, and what to do next — with total confidence. By pulling all of a company’s data into one place, delivering measurement tools teams can actually trust, and applying the smartest AI in the industry, Triple Whale turns fragmented data into clear insights and actionable recommendations. That intelligence can then be put to work through AI agents and automations that generate creative assets, take action across marketing channels, and make every tool in their stack smarter and more effective. More than 60,000 ecommerce brands including Pressed Juicery, OUAI, and True Classic trust Triple Whale to grow faster and drive revenue with fewer resources by uncovering opportunities and acting on them at a scale that would be impossible manually.
Offices: 800 N High St, Columbus, Ohio 43215, US · Austin, Texas, US · Jerusalem, IL · Moscow, RU
