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Full-time
bachelor degree
Health Insurance, Dental Insurance, Tuition Assistance, Scholarship Opportunities, Internship Placement, Professional Development
Posted 28d ago
~40 hrs/week
Responsibilities
The Youth Case Manager is responsible for overseeing services for referred clients and families, focusing on treatment goals and accountability. Key duties include providing advocacy, facilitating counseling sessions, and coordinating community resources and aftercare plans.
Requirements
Candidates must have a bachelor's degree in a human service-related field and at least one year of direct care experience. Additional requirements include being 21 or older, possessing a valid driver's license, and having a registered and insured vehicle.
Full job description
The Key Program is currently seeking a Youth Case Manager(Outreach & Tracking Caseworker) to work with children/youth and their families who live in Berkshire County.The Youth Case Manager (Outreach & Tracking Caseworker (OTCW) works independently as part of the regional treatment team, establishing open communication and support with co-workers. The OTCW is directly responsible for overseeing and executing services for clients and families referred to by contracting agencies. Due to the nature of the work and client needs, the OTCW requires a 42.5-hour work week including some evenings, weekends, and holidays. On-call duties may also be required.
Wage:Competitive hourly wage: $24.50
Additional compensation is provided for bilingual skills and our generous employee referral bonus program.
Insurance: (See attachment for contribution details)
Key offers Blue Cross Blue Shield Blue Benefits covering over 90% of medical premiums and 70% for dental premiums with low deductibles and co-pays.
Professional Development: (See attachment for details)
Tuition assistance is available for degree or certification programs. Scholarship opportunities are provided for clinical-related graduate programs.
Key is an internship placement site where employees can fulfill internship requirements for college credit.
Intensive training, professional development and opportunities for advancement are available.
Self-Care and Paid Time Off Benefits:(See attachment for details)
3 weeks/vacation, 2 weeks/sick time, 3 days/personal, 3 days/bereavement and 12 paid holidays for Full-time staff.
Free, confidentialemployee assistance program for employees and adult household members for support with mental and physical health, financial, family, legal, parenting and other concerns.
Other:
Reimbursement equivalent to IRS rate for work-related travel
403(b) retirement savings account (tax-deferred).
Pre-tax childcare.
Qualifications:
The Youth and Family Counselor (Outreach & Tracking Caseworker) is an hourly paid position requiring a bachelor’s degree in a human service-related field and one-year direct care experience (part-time, volunteer and internship experience is applicable).
All candidates must be 21 years of age or older; have a valid state driver's license; and, have a legally registered and insured car for work use.
All candidates must have the ability to work a varied and rotating schedule including days, evenings, and weekend shifts.
Written and verbal communication skills, the ability to work independently and on a team and strong interpersonal skills are highly desirable.
Responsibilities:
Develop and maintain supportive client relationships emphasizing client accountability and attainment of client treatment goals
Provide advocacy in the areas of health, education, vocation, legal and family/foster family intervention
Facilitate individual client and/or family/foster family counseling, mediation, and support and group counseling sessions
Coordinate clinical services with clinic staff
Locates, evaluates and utilizes community resources for clients and families
Provides intensive community tracking services
Establishes aftercare plans and develops community resources for terminating clients and their families
Completes case documentation (assessments, daily treatment notes, reports, etc.) in a thorough, professional and timely manner
The Key Program is a private, non-profit human services agency whose mission is to support children, families, and emerging adults through trauma-informed, culturally grounded services that strengthen resilience, foster belonging, deepen community connections, and build a foundation for lasting well-being. Key works in conjunction with the MA DCF, RI DCYF and NH DCYF and is an agency provider of community-based services, residential treatment programming, and outpatient mental/behavioral health services.
Key is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve. All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.
Our mission is to assist at-risk youth and their families with developing positive life skills, so they may pursue productive and rewarding lives.
Key is committed to:
meeting the individual treatment needs of youth and families by emphasizing a strength-based approach
delivering quality care and services to youth and families
offering a culturally sensitive system of care
providing care in the least restrictive environment possible
promoting the safety of the communities in which our youth and families reside
advocating for public policy which assists and protects children and families at risk
developing flexible and innovative treatment models
ensuring a skilled and caring staff through quality supervision and training
creating life-long supporters and advocates of the human services field within our past, present and future staff through their work experience at Key
Offices: 2000 W Park Dr, Westborough, Massachusetts 01581, US · 104 Lincoln Street, Worcester, MA 01605, US · 54 Front Street, Fall River, MA 02720, US · 576 State Street, Springfield, MA 01109, US · 2 Gaythorne Road, Unit U1, Methuen, MA 01844, US
Redential Treatment for Children & AdolecentsMental Health Clinicsand Community-Based Outreach Treatment Services for Children/Adolsecents & FamiliesHealth CareCommunitiesEducationNon ProfitAssociation
How much do Social Services jobs in Massachusetts pay?
Based on 1737 listings with disclosed salaries, most social services jobs in Massachusetts pay between $60k–$108k per year. Individual offers vary with seniority, company size, and specialization.
How many Social Services jobs are open in Massachusetts right now?
There are currently 8,796 open social services positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Massachusetts?
Companies currently hiring include MassDEP, Guardian Angel Senior Services, Venture Community Services, Vinfen, Seven Hills Foundation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Massachusetts?
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