Framingham, Massachusetts, United States · On-site
$23/hr–$34/hr
Entry level
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
Skills: Customer Service, Communication, Lease Compliance, Administrative Support, Microsoft Office
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
Skills: Sales, Marketing, Customer Service, Lease Administration, Social Media Engagement
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
Skills: Accounts Receivable, Rent Collection, Yardi, Microsoft Office, Customer Service
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
Skills: Sales, Marketing, Customer Service, Lease Administration, Communication
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
Skills: Sales, Marketing, Customer service, Lease administration, Communication
Framingham, Massachusetts, United States · On-site
$19/hr–$23/hr
Entry level
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
Skills: Sales, Marketing, Customer Service, Lease Administration, Time Management
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
Skills: Landscaping, Pruning, Irrigation, Fertilization, Power Equipment Operation
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
Skills: Building maintenance, Team leadership, Electrical systems, Mechanical systems, Budget management
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
Skills: Case Management, Budget Management, Crisis Intervention, Needs Assessment, Community Outreach
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms…
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$23/hr–$34/hr
Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid time off, Holidays
Posted 2d ago
~40 hrs/week
Responsibilities
The Resident Relations Coordinator serves as a liaison between management, maintenance, and law enforcement to support community operations. Key duties include enforcing lease compliance, coordinating maintenance schedules, and providing front-line customer service to residents.
Requirements
Candidates must have a high school diploma or equivalent and proficiency in Microsoft Office. Strong communication skills and experience working with diverse populations in fast-paced environments are required.
Full job description
At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms, known for our integrity, innovation, and commitment to building vibrant communities. Our culture is built on respect, inclusion, and opportunity. Many of our team members have grown their careers with us over decades, and we’re passionate about helping new talent thrive. Whether you're just starting out or looking to take the next step, JMC offers a supportive environment where your contributions truly matter. Join us in shaping the future of real estate—where your work builds more than properties; it builds community.
We are seeking a Resident Relations Coordinator to support property operations, strengthen resident relationships, and help maintain a safe, well-managed community environment.
What you’ll do: • Serve as a liaison between management, maintenance, local agencies, and law enforcement while supporting overall community operations • Enforce lease compliance through inspections, police log reviews, and resident engagement; document and address violations as needed • Coordinate maintenance scheduling, unit inspections, pest control services, and resident communications • Provide front-line customer service by handling inquiries, directing residents and visitors, and supporting day-to-day office operations • Maintain administrative functions, including recordkeeping, incident reporting, and processing accommodation requests, while collaborating with on-site staff to support resident programs and events
What we’re looking for: • High school diploma or equivalent combination of education and experience • Strong customer service and communication skills, with the ability to work effectively in a fast-paced environment • Experience working with diverse populations and handling sensitive or complex situations • Proficiency in Microsoft Office and general administrative systems
What we offer: • Competitive compensation and comprehensive benefits package • Health & Wellness: Medical, Dental, Vision, and Life Insurance • Paid time off, plus holidays • 401(k) with company match • A collaborative and supportive work environment where your contributions make a meaningful impact on the community
Work Schedule: Monday through Friday, 8:30 am - 5:00 pm.
Position pay range
$23.25—$34 USD
Join us and take the next step in your career—apply today!
Related keywords
Real EstateProperty ManagementResident RelationsLease ComplianceMicrosoft OfficeCustomer ServiceAdministrative SystemsCommunity OperationsUnit InspectionsPest Control Coordination
From its founding in 1951, John and Leo Corcoran’s leadership and high ethical standards created a culture of excellence and fair dealing at John M. Corcoran & Company. Today we proudly carry that culture forward as we endeavor to remain one of New England’s premier real estate owners, developers, and property managers.
• To our residents, this means providing apartment homes of good quality and value and exceptional customer service
• To our lenders and investors, this means conducting rigorous, disciplined analysis and always remaining entrepreneurial, innovative, and flexible
• To our property management clients, this means treating their property as if it is our own, and providing timely and straightforward reporting of results
• To the cities and towns in which we do business, it means we are good neighbors and corporate citizens
• To our hard-working and dedicated colleagues, it means we respect and celebrate our differences, providing an inclusive workplace; and it means fair pay, equitable treatment, and opportunities for growth and advancement
Offices: 100 Grandview Road, Suite 205, Braintree, Massachusetts 01824, US
Well-trained on-site staffingSophisticated information and reporting systemsSound financial and marketing strategiesCritical asset management proceduresCost-conscious management programsand Green construction and management practicesProperty ManagementReal EstateProperty DevelopmentCustomer Service
From its founding in 1951, John and Leo Corcoran’s leadership and high ethical standards created a culture of excellence and fair dealing at John M. Corcoran & Company. Today we proudly carry that culture forward as we endeavor to remain one of New England’s premier real estate owners, developers, and property managers.
• To our residents, this means providing apartment homes of good quality and value and exceptional customer service
• To our lenders and investors, this means conducting rigorous, disciplined analysis and always remaining entrepreneurial, innovative, and flexible
• To our property management clients, this means treating their property as if it is our own, and providing timely and straightforward reporting of results
• To the cities and towns in which we do business, it means we are good neighbors and corporate citizens
• To our hard-working and dedicated colleagues, it means we respect and celebrate our differences, providing an inclusive workplace; and it means fair pay, equitable treatment, and opportunities for growth and advancement
Offices: 100 Grandview Road, Suite 205, Braintree, Massachusetts 01824, US
Well-trained on-site staffingSophisticated information and reporting systemsSound financial and marketing strategiesCritical asset management proceduresCost-conscious management programsand Green construction and management practicesProperty ManagementReal EstateProperty DevelopmentCustomer Service