Springfield, Massachusetts, United States · Hybrid
$23/hr–$25/hr
The Key Program is seeking a dedicated and organized Administrative Assistant to support operations within our Western Regional Administrative Offices in Springfield and Greenfield, Massachusetts. This position plays a c…
Skills: Administrative Operations, Billing, Data Management, Electronic Health Records (EHR), Interpersonal Skills
Providence, Rhode Island, United States · On-site
$22/hr
Key Program is seeking Community-Based Family Counselors (Outreach Caseworkers) in Providence, RI to work with children, youth and families referred by the RI Department of Children Youth and Families (DCYF) for comprehe…
Skills: Case Management, Crisis Intervention, Family Support, Advocacy, Community Outreach
Waltham, Massachusetts, United States · Hybrid
$55/hr
Job Type Part-Time | Fee-for Service Description The Forensic Services Program at Children’s Charter Trauma Clinic, a division of The Key Program, Inc., is seeking to hire a part-time (15-20 hrs. per week) fee-for-…
Skills: Psychological Testing, Intellectual Testing, Personality Testing, Child Trauma Evaluation, Parental Capacity Evaluation
Waltham, Massachusetts, United States · Hybrid
$55/hr
Job Type Part-Time | Fee-for Service Description The Forensic Services Program at Children’s Charter Trauma Clinic, a division of The Key Program, Inc., is seeking to hire a part-time (15 - 20 hrs. per week), fee-f…
Skills: Child Trauma Evaluation, Parental Capacity Evaluation, Clinical Interviewing, Record Review, Case Management
Greenfield, Massachusetts, United States · On-site
The Key Program is seeking full-time Overnight Awake Shift Workers in Greenfield, MA, for their residential programs, serving up to nine adolescents referred by the MA Department of Children and Families (DCF). The Shift…
Skills: Client Monitoring, Crisis Intervention, Trauma-Informed Care, Medication Administration, Safety And Security Procedures
Pittsfield, Massachusetts, United States · On-site
The Key Program is currently seeking a Youth Case Manager (Outreach & Tracking Caseworker) to work with children/youth and their families who live in Berkshire County. The Youth Case Manager (Outreach & Tracking Casework…
Skills: Case Management, Outreach, Crisis Intervention, Client Advocacy, Family Counseling
Pittsfield, Massachusetts, United States · On-site
The Key Program is currently seeking a Youth Case Manager (Outreach & Tracking Caseworker) to work with children/youth and their families who live in Berkshire County. The Youth Case Manager (Outreach & Tracking Casework…
Skills: Case Management, Outreach, Crisis Intervention, Client Advocacy, Counseling
Springfield, Massachusetts, United States · On-site
$24/hr
Overnight Awake Shift Worker The Key Program is seeking full-time Overnight Awake Shift Workers in Springfield, MA, for their residential programs, serving up to nine adolescent girls or boys referred by the MA Departmen…
Skills: Client Monitoring, Crisis Intervention, Trauma-Informed Care, Medication Administration, Safety And Security Procedures
Springfield, Massachusetts, United States · On-site
$24/hr
Overnight Awake Shift Worker The Key Program is seeking full-time Overnight Awake Shift Workers in Springfield, MA, for their residential programs, serving up to nine adolescent girls or boys referred by the MA Departmen…
Skills: Client Monitoring, Crisis Intervention, Medication Administration, Trauma-Informed Care, Safety And Security Procedures
Springfield, Massachusetts, United States · On-site
$57k–$59k/yr
The Key Program, Inc. is seeking a dedicated Service Coordinator (Case Manager) to support youth and families served through the Lead Agency Program in the Greater Springfield Area. This role is embedded directly within …
Skills: Case Management, Service Coordination, Treatment Planning, Discharge Planning, Crisis Intervention
Springfield, Massachusetts, United States · On-site
$57k–$59k/yr
The Key Program, Inc. is seeking a dedicated Service Coordinator (Case Manager) to support youth and families served through the Lead Agency Program in the Greater Springfield Area. This role is embedded directly within …
Skills: Case Management, Service Coordination, Treatment Planning, Discharge Planning, Crisis Intervention
Greenfield, Massachusetts, United States · On-site
The Key Program is seeking full-time Overnight Awake Shift Workers in Greenfield, MA, for their residential programs, serving up to nine adolescents referred by the MA Department of Children and Families (DCF). The Shift…
Skills: Client Monitoring, Crisis Intervention, Trauma-Informed Care, Medication Administration, Safety And Security Procedures
Springfield, Massachusetts, United States • Hybrid
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The role manages regional administrative functions, including billing, data collection, and facility upkeep across two offices. Key duties involve processing accounts payable, coordinating supplies, and conducting new employee onboarding.
An associate's degree is required, while a bachelor's degree in Business or Computer Science is strongly preferred. Candidates must be at least 21 years old with a valid driver's license and a registered vehicle.
The Key Program is seeking a dedicated and organized Administrative Assistant to support operations within our Western Regional Administrative Offices in Springfield and Greenfield, Massachusetts. This position plays a critical role in ensuring the efficient management of regional administrative functions while supporting staff, programs, and agency operations. The position will require 3 days in our Springfield office and 2 days in our Greenfield office.
Wage: Competitive hourly wage: $23-$25
Additional compensation is provided for bilingual skills and our generous employee referral bonus program.
Insurance: (See attachment for contribution details)
Professional Development: (See attachment for details)
Self-Care and Paid Time Off Benefits: (See attachment for details)
The Key Program is a private, non-profit human services agency whose mission is to support children, families, and emerging adults through trauma-informed, culturally grounded services that strengthen resilience, foster belonging, deepen community connections, and build a foundation for lasting well-being. Key works in conjunction with the MA DCF, RI DCYF and NH DCYF and is an agency provider of community-based services, residential treatment programming, and outpatient mental/behavioral health services.
Key is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve. All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.Unlocking the Potential of Youth & Families
Our mission is to assist at-risk youth and their families with developing positive life skills, so they may pursue productive and rewarding lives. Key is committed to: meeting the individual treatment needs of youth and families by emphasizing a strength-based approach delivering quality care and services to youth and families offering a culturally sensitive system of care providing care in the least restrictive environment possible promoting the safety of the communities in which our youth and families reside advocating for public policy which assists and protects children and families at risk developing flexible and innovative treatment models ensuring a skilled and caring staff through quality supervision and training creating life-long supporters and advocates of the human services field within our past, present and future staff through their work experience at Key
Offices: 2000 W Park Dr, Westborough, Massachusetts 01581, US · 104 Lincoln Street, Worcester, MA 01605, US · 54 Front Street, Fall River, MA 02720, US · 576 State Street, Springfield, MA 01109, US · 2 Gaythorne Road, Unit U1, Methuen, MA 01844, US
Unlocking the Potential of Youth & Families
Our mission is to assist at-risk youth and their families with developing positive life skills, so they may pursue productive and rewarding lives. Key is committed to: meeting the individual treatment needs of youth and families by emphasizing a strength-based approach delivering quality care and services to youth and families offering a culturally sensitive system of care providing care in the least restrictive environment possible promoting the safety of the communities in which our youth and families reside advocating for public policy which assists and protects children and families at risk developing flexible and innovative treatment models ensuring a skilled and caring staff through quality supervision and training creating life-long supporters and advocates of the human services field within our past, present and future staff through their work experience at Key
Offices: 2000 W Park Dr, Westborough, Massachusetts 01581, US · 104 Lincoln Street, Worcester, MA 01605, US · 54 Front Street, Fall River, MA 02720, US · 576 State Street, Springfield, MA 01109, US · 2 Gaythorne Road, Unit U1, Methuen, MA 01844, US
