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Full-time
professional certificate
Competitive Wages, Paid Time Off, Stock Purchase Plan, 401k, Medical Insurance, Dental Insurance
Posted 9d ago
~40 hrs/week
Responsibilities
The Installer Service Specialist manages the store's installer counter by processing customer orders, coordinating delivery activities, and maintaining sales relationships. They also oversee vehicle maintenance, handle warranty returns, and assist with general store operations as needed.
Requirements
Candidates should have a strong background in mechanics and possess above-average communication skills. Hands-on knowledge of automotive repairs and ASE certification are highly desired.
Full job description
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers’ new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong background in mechanics.
Aboveaverage communication skills.
Desired:
Hands-onknowledgeofautomotiverepairs.
ASECertification.
Fluency in multiple languages (Spanish is highly desired).
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
Related keywords
Installer Service SpecialistAutomotive PartsSalesMechanicsASE CertificationInventoryLogisticsWarrantyCustomer ServiceFleet ManagementRetailOrder FulfillmentInvoicingBilingualAuto Parts
O’Reilly Auto Parts started as a single store and has grown into a leading retailer in the automotive aftermarket industry with more than 6,100 locations and counting. With more than 94,000 team members, O’Reilly has expanded into 48 states, Puerto Rico, Mexico, and Canada.
O’Reilly, headquartered in Springfield, Missouri, has a deep commitment to serving our customers, community, and our team members. Our culture values make O’Reilly the best place to work and grow!
Whether you're interested in running a local store, managing a distribution center, or climbing the corporate ladder, O’Reilly has a career path in which you can truly thrive. Find out what it means to Live Green at our Fortune 500 Company and come work at the O!
Mission: O'Reilly Automotive intends to be the dominant supplier of auto parts in our market areas by offering our retail customers, professional installers, and jobbers the best combination of price and quality provided with the highest possible service level.
Offices: 233 S Patterson Ave, Springfield, MO 65802, US
Auto PartsRetailand WholesaleSoftwareNon ProfitRetailAutomotiveInternetWholesaleEvents
Based on 5229 listings with disclosed salaries, most sales jobs in Texas pay between $53k–$162k per year. Individual offers vary with seniority, company size, and specialization.
How many Sales jobs are open in Texas right now?
There are currently 27,371 open sales positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Texas?
Companies currently hiring include AutoZone, Lowe's Companies, Inc., O'Reilly Auto Parts, Tractor Supply Company, Ulta Beauty, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Texas?
Yes — 4561 of the 27371 open sales positions offer remote or hybrid work (2471 remote, 2090 hybrid).
How do I apply for Sales jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.