Job Title: CSR Specialist Department: Customer Service Reports to: Cecilia Lopez Location: Tempe Employment Type: (Full-time/Part-time/Exempt/Non-Exempt) Why Benson At Benson, we're more than just a company; we're a dedi…
Skills: Customer service, Communication skills, Problem-solving, Critical thinking, Multitasking
What You'll Be Doing Customer Engagement Welcome customers by phone, email and in person with professionalism and enthusiasm. Help coordinate customer communication throughout the sales process. Support customer events, …
Skills: Customer Engagement, Sales Support, Content Creation, Social Media Management, Website Maintenance
At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of …
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee…
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee…
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee…
Tellers contribute to the success of the credit union and its members by delivering accurate, efficient, and exceptional service experiences. They focus on service excellence and financial wellbeing by building trust thr…
Skills: Cash Handling, Customer Service, Sales, Financial Transactions, Communication
Company Description At Spectrum Retirement Communities, we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapter…
At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of …
Skills: Treasury Management Sales, Strategic Planning, Business Acquisition, Pipeline Reporting, Public Speaking
Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career w…
Together We Build – Partnership, Innovation, Excellence, and Safety At Kelso Industries, 3,500+ employees across 30 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical…
Kelso Building Services is committed to helping employees build successful careers by providing ongoing support, industry-leading resources, and opportunities for professional growth. Our team operates with a customer-fi…
Tempe Honda, a part of Penske Automotive Group, is looking for an experienced Customer Representative to join our team and help deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), …
Company Description America’s Best is part of National Vision, one of the largest optical retail companies in the United States. Each location is focused on treating every eye with the attention and expertise they deserv…
Skills: Store Operations, Team Leadership, Financial Performance Management, Merchandising, Patient Care
About Us Planful is the FP&A Platform for Continuous Planning, a company-wide capability that accelerates the end-to-end FP&A process, and fosters business-wide participation in agile decision-making. Continuous planning…
Skills: Outbound Prospecting, Lead Qualification, Pipeline Generation, Salesforce, Outreach
Factory Motor Parts is so much more than an auto parts distributor! We are driven to have the best people on our team to provide the best service to our customers. We are searching for an energetic and driven Battery Mar…
At POWERX, our people are at the heart of everything we do. From testing and commissioning to engineering and compliance, every service we provide plays a vital role in powering safe, reliable, and efficient systems. As …
Skills: Cost Estimation, Proposal Development, Engineering Drawing Interpretation, CRM Proficiency, Microsoft Office Suite
Sales Advisor- Larry H. Miller Chrysler Jeep Tucson
Tucson, Arizona, United States · On-site
Entry level
About Asbury Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the trad…
Skills: Customer Relationship Management, Sales Process, Lead Management, Customer Service, Communication Skills
Sales Advisor- Larry H. Miller Dodge Ram/FIAT Tucson
Tucson, Arizona, United States · On-site
Entry level
About Asbury Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the trad…
Skills: Customer Relationship Management, Sales Process, Lead Management, Communication Skills, Customer Service
Job Summary: Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, Player 1…
Skills: Microsoft Office, Outlook, Word, Excel, PowerPoint
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Health insurance, Medical coverage, Dental coverage, Vision coverage, 401(k), Pet insurance
Posted 29d ago
~40 hrs/week
Responsibilities
The CSR Specialist will handle incoming calls, manage sales inquiries, and schedule appointments for the sales team. They are also responsible for monitoring service quality, maintaining call logs, and implementing improvement strategies to enhance customer satisfaction.
Requirements
Candidates must possess exceptional communication skills and a proactive approach to problem-solving. A solid background in quality control or customer service with the ability to multitask effectively is required.
At Benson, we're more than just a company; we're a dedicated team making a real difference. As leaders in fire protection and life safety solutions, we ensure the safety of our clients' facilities with top-tier services and unwavering standards. Join our culture of excellence and innovation to grow personally and professionally while impacting the safety of our communities.
What will my role entail position Summary?
We are seeking a detail-oriented and experienced CSR (Customer Service Representative) to join our team.We're looking for an organized and customer-focused CSR Specialist to join our team. In this key role, you'll handle incoming calls with professionalism, assist with sales inquiries, and schedule appointments for our sales team, contributing to our sales and customer service objectives. You'll play a crucial role in maintaining our high service quality, working across departments to improve customer satisfaction and impact our success positively. We offer a supportive environment for continuous learning and career growth.
Key Responsibilities:
Service Monitoring and Evaluation: Conduct thorough assessments of service delivery processes to guarantee adherence to our high-quality standards, through the analysis of customer feedback, service metrics, and performance reports.
Feedback Implementation: Collaborate intimately with service teams to introduce and refine feedback mechanisms and improvement strategies, leveraging customer insights and quality evaluations.
Quality Assurance Policies: Craft, enact, and uphold quality assurance policies and protocols that resonate with our company's goals and the benchmarks set by the industry.
Continuous Improvement: Spearhead initiatives aimed at the continuous enhancement of our service processes and customer satisfaction levels, by identifying improvement opportunities and deploying innovative quality improvement solutions.
Customer Interaction and Call Management: Answer incoming calls with professionalism, serving as the company's initial point of contact. Efficiently determine caller needs to direct calls to the correct department or individual swiftly.
Sales Inquiry Handling: Address sales queries from existing customers by providing detailed product information, pricing, and purchase options.
Appointment Scheduling: Organize appointments for the sales team with prospective clients or customers, manage calendars to ensure optimal time management.
Call Logging: Keep an exhaustive log of all calls, documenting caller details, the inquiry's nature, and the call's resolution.
Sales Lead Follow-up: Actively follow up on sales leads, working in tandem with the sales and marketing teams to ensure all potential sales avenues are explored and acted upon.
Reporting: Compile and deliver comprehensive reports on service quality control measures, findings, and results to the management and relevant parties.
Customer Service Email: Ensure all emails are responded to on the same day.
AM Notification Emails Responded to Within the Same Day
Assist on Policy & Procedures: New/current CSR’s and Technicians.
Assist with New Service Titan Software: Assist on new implementation and monitoring of all inbound & outbound calls.
Required Qualifications: List of the minimum qualifications needed to perform the job.
Exceptional communication skills, with the ability to engage effectively with both customers and team members.
A proactive approach to identifying and resolving issues, coupled with a genuine enthusiasm for problem-solving.
A solid background in quality control or customer service, demonstrating a proven track record of efficient task management and collaborative teamwork.
The ability to multitask effectively, managing a variety of responsibilities from call handling to data analysis, showcasing versatility and adaptability.
Skills & Competencies:
Attention to detail and accuracy
Problem-solving and critical-thinking skills
Ability to manage multiple priorities
Professionalism and confidentiality
Strong communication skills (verbal and written)
Work Environment & Physical Requirements (If applicable)
Ability to sit/stand for extended periods
Ability to lift up to 15 pounds
Compliance and Standards:
Adherence to company policies, procedures, and applicable laws.
Maintain confidentiality and uphold ethical standards.
Join Benson Systems, Where Your Talent Thrives!
At Benson Systems, we believe great people deserve great support. When you join our team, you’re not just accepting a job, you’re becoming part of a company that invests in your well-being, growth, and success.
Outstanding Benefits – Enjoy comprehensive health insurance for you and your family, including 100% company-paid employee-only medical, Dental & Vision coverage, plus robust 401(k), and even pet insurance.
We Invest in Your Expertise – We pay for required certifications and license renewals so you can focus on advancing your skills without added financial stress.
Generous Paid Time Off – Take time to recharge, travel, or be with the people who matter most. We value work-life balance.
Competitive Compensation – Your work matters, and we make sure you’re rewarded with a compensation package that reflects your contributions.
Career Growth Opportunities – Build a future with us through ongoing professional development and advancement opportunities.
A Family-First Culture – Enjoy company gatherings where families are welcome, creating a supportive, inclusive environment that truly feels like a community.
EEO Statement:
Benson Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to any of these protected characteristics.
#Benson123
Related keywords
Customer Service RepresentativeCSRFire ProtectionLife SafetyService TitanQuality AssuranceSales Lead Follow-upPerformance ReportingData AnalysisAppointment SchedulingCall LoggingCustomer SatisfactionProcess ImprovementComplianceCommunication
Security | Fire & Life Safety - The single solution for your building system needs
Industry
Specialty Trade Contractors
Company size
51-200 employees
Founded
1986
Headquarters
Gilbert, AZ
LinkedIn followers
1,518
Benson Systems, Inc. is your one-stop shop for comprehensive design, installation, service, and maintenance for Security, and Life & Safety building Solutions.
Since 1986, we have provided complete vital building solution services across a wide range of building and client types. No matter the size of facility, our team excels at new construction, as well as additions and renovations. We are a preferred provider for Avigilon Security Systems, the nation’s leading provider of advanced AI and video analytics.
Offices: 2065 W Obispo Ave, Suite 101, Gilbert, AZ 85233, US
Fire Alarm and Sprinkler RepairIT as a ServiceIntrusion Alarm SystemsSecurity Camera SystemsIP Video Solutionsand Access Control SystemsConstructionPublic SafetyProduct Design
Based on 1183 listings with disclosed salaries, most sales jobs in Arizona pay between $51k–$150k per year. Individual offers vary with seniority, company size, and specialization.
How many Sales jobs are open in Arizona right now?
There are currently 6,151 open sales positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Arizona?
Companies currently hiring include Circle K, AutoZone, Lowe's Companies, Inc., Bank of America, O'Reilly Auto Parts, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Arizona?
Yes — 1023 of the 6151 open sales positions offer remote or hybrid work (551 remote, 472 hybrid).
How do I apply for Sales jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.