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Jobs at Desert Financial Credit Union (Now Hiring) — 14 open

Desert Financial Credit Union logoDesert Financial Credit Union

Paralegal I

Phoenix, Arizona, United States · On-site

Senior

The Corporate Litigation Paralegal provides litigation-focused legal and operational support to the Credit Union, with primary responsibility for managing litigation matters and supporting attorneys representing the Cred…

Skills: Litigation Management, Case Management, Legal Research, Discovery Strategy, Bankruptcy Law

Desert Financial Credit Union logoDesert Financial Credit Union

Titles Processor

Phoenix, Arizona, United States · On-site

Mid level

The Titles Processor is responsible for accurately preparing and processing title work on consumer collateralized loans. The Titles Processor will provide general support including but not limited to the maintenance of i…

Skills: Title Processing, Collateral Management, Customer Service, Lien Filing, Documentation Review

Desert Financial Credit Union logoDesert Financial Credit Union

Member Experience Center Member Loyalty Advocate

Phoenix, Arizona, United States · On-site

Mid level

The MEC Member Loyalty Advocate is part of a dedicated phone team responsible for inbound and outbound calls, employing a balanced strategy of reactive and proactive member retention efforts. They are dedicated to delive…

Skills: Customer Retention, Relationship Building, Negotiation, Conflict Resolution, Problem Solving

Desert Financial Credit Union logoDesert Financial Credit Union

Manager of Document Services

Phoenix, Arizona, United States · On-site

Senior

The Document Services Manager oversees daily operations and service delivery of centralized document processing, distributed document capture, administration of physical document storage, and quality control of member / …

Skills: Document Management, Leadership, Process Improvement, Regulatory Compliance, Workflow Automation

Desert Financial Credit Union logoDesert Financial Credit Union

Inside Sales - Inbound Member Engagement

Phoenix, Arizona, United States · On-site

Mid level

The Inbound Engagement Advocate contributes to the success of the credit union and its members by responding to member sales inquiries, primarily via phone channel. This position will also support the organization’…

Skills: Consultative Sales, Customer Service, Financial Product Knowledge, Relationship Building, Problem Solving

Desert Financial Credit Union logoDesert Financial Credit Union

Teller - Willow Creek

Prescott, Arizona, United States · On-site

Entry level

Tellers contribute to the success of the credit union and its members by delivering accurate, efficient, and exceptional service experiences. They focus on service excellence and financial wellbeing by building trust thr…

Skills: Cash Handling, Customer Service, Financial Consulting, Transaction Processing, Compliance Adherence

Desert Financial Credit Union logoDesert Financial Credit Union

Teller - Moon Valley

Phoenix, Arizona, United States · On-site

Entry level

Tellers contribute to the success of the credit union and its members by delivering accurate, efficient, and exceptional service experiences. They focus on service excellence and financial wellbeing by building trust thr…

Skills: Cash Handling, Customer Service, Financial Consulting, Transaction Processing, Compliance

Desert Financial Credit Union logoDesert Financial Credit Union

Member Solutions Representative - Ahwatukee

Phoenix, Arizona, United States · On-site

Mid level

Member Solutions Representatives (MSR) contributes to the success of the credit union and its members by providing advanced service and support across a broad range of financial needs. They deliver accurate, compliant, a…

Skills: Consultative Sales, Account Servicing, Financial Relationship Management, Digital Banking Tools, Cash Handling

Desert Financial Credit Union logoDesert Financial Credit Union

Assistant Branch Manager - Superstition Walmart

Maricopa County, Arizona, United States · On-site

Mid level

The Assistant Branch Manager serves as the Branch Manager’s partner in driving all branch performance metrics including sales growth, member satisfaction, operational excellence, and regulatory compliance. As second-in-c…

Skills: Team Development, Coaching, Performance Management, Sales Leadership, Member Experience

Desert Financial Credit Union logoDesert Financial Credit Union

Teller - Chandler

Chandler, Arizona, United States · On-site

Entry level

Tellers contribute to the success of the credit union and its members by delivering accurate, efficient, and exceptional service experiences. They focus on service excellence and financial wellbeing by building trust thr…

Skills: Cash Handling, Customer Service, Financial Consulting, Transaction Processing, Compliance Adherence

Desert Financial Credit Union logoDesert Financial Credit Union

Bilingual Teller - East Bell

Phoenix, Arizona, United States · On-site

Entry level

Tellers contribute to the success of the credit union and its members by delivering accurate, efficient, and exceptional service experiences. They focus on service excellence and financial wellbeing by building trust thr…

Skills: Cash Handling, Customer Service, Financial Consulting, Transaction Processing, Compliance

Desert Financial Credit Union logoDesert Financial Credit Union

Branch Manager - Prescott Valley Fry's

Prescott Valley, Arizona, United States · On-site

Senior

The Branch Manager holds full accountabilities for all aspects of branch performance, including sales growth, operational excellence, regulatory compliance, and financial results. As the primary leader of all branch staf…

Skills: Team Leadership, Sales Management, Regulatory Compliance, Business Development, Performance Management

Desert Financial Credit Union logoDesert Financial Credit Union

Member Solutions Representative - San Tan Village

Gilbert, Arizona, United States · On-site

Entry level

Member Solutions Representatives (MSR) contributes to the success of the credit union and its members by providing advanced service and support across a broad range of financial needs. They deliver accurate, compliant, a…

Skills: Consultative Sales, Account Servicing, Financial Relationship Management, Digital Banking Tools, Cash Handling

Desert Financial Credit Union logoDesert Financial Credit Union

BSA Analyst II

Phoenix, Arizona, United States · On-site

Mid level

The BSA Analyst II is highly knowledgeable and skilled in all aspects of the credit union's Bank Secrecy Act, Anti-Money Laundering, Customer Identification Program, Office of Foreign Asset Control and other related prog…

Skills: Bank Secrecy Act, Anti-Money Laundering, Customer Identification Program, OFAC, Suspicious Activity Reports

Desert Financial Credit Union logo

Paralegal I

Desert Financial Credit Union

Phoenix, Arizona, United States • On-site

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Senior

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  • Full-time
  • associate degree, bachelor degree, professional certificate
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Manage the end-to-end litigation lifecycle for the Credit Union, including member disputes, bankruptcies, and regulatory actions. Collaborate with internal stakeholders and outside counsel to handle discovery, legal holds, and case preparation.

Requirements

Requires 4+ years of paralegal experience, preferably in financial services, litigation, or bankruptcy. An associate's degree, bachelor's degree, or paralegal certificate is required.

Full job description

The Corporate Litigation Paralegal provides litigation-focused legal and operational support to the Credit Union, with primary responsibility for managing litigation matters and supporting attorneys representing the Credit Union in pre-litigation disputes, litigation, arbitrations, subpoenas, garnishments, bankruptcies, and other regulatory actions involving member, account, lending, and operational matters. This role oversees and manages assigned legal matters, analyzes legal documentation, coordinates case activities, and supports risk mitigation efforts while ensuring compliance with legal requirements and organizational standards. The Corporate Litigation Paralegal collaborates closely with internal business partners, in-house attorneys, outside counsel, courts, regulators, and law enforcement to manage legal matters throughout the case lifecycle and ensure compliance with legal deadlines, procedural requirements, and departmental standards. The role supports the identification and mitigation of litigation, regulatory, and operational risks while delivering responsive, high-quality service to internal and external stakeholders and helping protect the Credit Union's legal and operational interests.

What you will do here:

Litigation and Case Management

Manage end-to-end litigation lifecycle, including matters involving member disputes, deposit accounts, lending, collections, bankruptcy, fraud, and operational issues, in collaboration with supervising attorney.

Manage litigation deadlines and track key developments in each ongoing matter.

Serve as Credit Union representative handling small claims court matters, including member account, collections, and consumer dispute matters as appropriate.

Track budgets for ongoing matters and review invoices from outside counsel for compliance with established budgets and billing guidelines.

Review and revise legal documents under attorney supervision and direction while also demonstrating initiative and independent judgment.

Conduct legal research and provide analysis and recommendations to attorneys.

Lead discovery strategy execution, including document collection across lines of business, core banking and lending systems, member communications, and review workflows.

Draft, execute, and manage legal holds and preservation efforts for litigation, regulatory inquiries, and other legal processes.

Collaborate with in-house and external attorneys in case preparation, research, discovery, and drafting legal responses, affidavits, or other documentation.

Maintain confidentiality in accordance with company policies, attorney-client rules, and applicable financial privacy and information security requirements, including protection of member nonpublic personal information.

Pre-litigation Support

Manage pre-litigation issues under supervision of attorney.

Conduct matter intake triage and make recommendations on initial steps and strategy to supervising attorney

Conduct preliminary factual investigations, including gathering and reviewing relevant documents, communications, and records.

Flag potential risks and escalate pre-litigation issues to attorney when appropriate.

Draft demand letters, and coordinate and manage responses to demand letters and informal disputes.

Liaise with external counsel, insurers, and business units as needed for pre-litigation matters.

Collections and Bankruptcy Support

Provide advice and support to Collections team on processes, document review/drafting, account documentation, repossession and deficiency matters, and compliance with applicable consumer financial services laws.

Review and analyze escalated bankruptcy issues and make recommendations to supervising attorney regarding strategy.

Support credit union governance and compliance such as through regulatory filings, policy updates, reporting, and board support.

Member Issues and Protective Order Support

Support internal business units in handling sensitive member-related issues.

Partner with business units to obtain injunctions against harassment or other legal remedies, where appropriate. Prepare and submit filings, and serve as company representative during hearings.

Collaborate with internal business units to refine procedures related to handling of member-related issues.

Risk & Process Support

Ensure all litigation and pre-litigation processes are aligned with federal and state regulations, rules of civil procedure, credit union regulatory requirements, internal policies, and risk management strategies.

Participate in compliance audits and assist with gathering and preparing documentation for regulatory reviews, examinations, and inquiries involving agencies such as the NCUA, CFPB, Arizona Department of Insurance and Financial Institutions, or other applicable regulators as needed.

Identify potential legal risks and escalate matters to attorneys for guidance and resolution.

Team & Operational Support

Collaborate with risk management, compliance, fraud, lending, collections, operations, and Legal Operations teams to ensure proper and accurate handling of legal processes, with a focus on litigation and pre-litigation related processes.

Provide support, guidance, and training to Legal Operations team on legal document interpretation and litigation processes.

Provide analysis and recommendations regarding external legal counsel performance.

Assess and provide recommendations regarding litigation-related technologies, including matter management and legal billing technology

Other job-related duties as assigned.

What you will need:

Associate’s degree, Bachelor’s degree or Paralegal Certificate, preferably in Legal Studies or a related field. Equivalent combinations of education and relevant legal experience may be considered preferred.

4+ years of Paralegal experience required, preferably experience including litigation, collections, bankruptcy, subpoena response, or financial services matters required.

A combination of law firm or in-house Paralegal experience is preferred preferred.

Experience working in a credit union, banking, or financial services environment with exposure to deposit operations, consumer lending, collections, bankruptcy, or related legal matters preferred preferred.

Strong working knowledge of litigation procedures and litigation management required.

Strong organizational skills with the ability to manage multiple legal requests, deadlines, case files, and documentation requirements with accuracy and strong attention to detail required.

Ability to work independently in a fast-paced environment. Demonstrates sound judgment and the ability to prioritize work while managing competing deadlines required.

Applies sound independent judgment in routine tasks and escalates complex matters appropriately. Demonstrates discretion and professionalism in handling confidential, privileged, and sensitive information required.

Builds effective working relationships across the organization and with external legal partners to support collaboration, information sharing, and timely resolution of legal requests required.

Demonstrates strong written and verbal communication skills, fostering trusted relationships with internal and external stakeholders while ensuring accurate, timely, and professional exchange of legal information required.

Ability to draft, review, analyze, and revise routine to moderately complex legal documents, applying sound judgment to identify issues, escalate concerns, and support compliance with legal and regulatory requirements required.

Proficient in legal case management systems, document management platforms, and Microsoft Office Suite required.

Professional paralegal certification (e.g., NALA CP, NFPA RP) preferred.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.

Related keywords

LitigationBankruptcyCollectionsNCUACFPBLegal HoldsDiscoveryCase Management SystemsMicrosoft Office SuiteNALA CPNFPA RPFinancial ServicesCredit UnionSubpoenasGarnishmentsLegal Research

About Desert Financial Credit Union

LinkedInVisit site
Industry
Financial Services
Company size
1,001-5,000 employees
Founded
1939
Headquarters
Phoenix, Arizona
LinkedIn followers
13,123

Over eighty-five years ago, our credit union was founded by 15 courageous educators who pooled together all of the money they had – just $78.75. With help from our members, our community and our team, we have grown from those humble beginnings to become Arizona’s largest locally-based credit union. We are dedicated to strengthening our local economy and workforce while providing financial solutions for more than 450,000 members. Equal Housing Opportunity | Federally insured by the NCUA

Offices: 148 N. 48th St., Phoenix, Arizona 85034, US

Community ServiceInvestingInsuranceFinancial Productsand Financial ServicesFinanceBanking
View all jobs at Desert Financial Credit Union

About Desert Financial Credit Union

LinkedInVisit site
Industry
Financial Services
Company size
1,001-5,000 employees
Founded
1939
Headquarters
Phoenix, Arizona
LinkedIn followers
13,123

Over eighty-five years ago, our credit union was founded by 15 courageous educators who pooled together all of the money they had – just $78.75. With help from our members, our community and our team, we have grown from those humble beginnings to become Arizona’s largest locally-based credit union. We are dedicated to strengthening our local economy and workforce while providing financial solutions for more than 450,000 members. Equal Housing Opportunity | Federally insured by the NCUA

Offices: 148 N. 48th St., Phoenix, Arizona 85034, US

Community ServiceInvestingInsuranceFinancial Productsand Financial ServicesFinanceBanking
View all jobs at Desert Financial Credit Union

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