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Full-time
bachelor degree, postgraduate degree
Posted 9d ago
Apply by Aug 22
~40 hrs/week
Responsibilities
The Branch Head is responsible for driving business growth, managing branch operations, and ensuring compliance with bank policies. They also lead team development, enhance customer experience, and implement strategies to meet sales targets for deposits, loans, and investments.
Requirements
Candidates must hold a bachelor's degree in a business-related field and possess at least ten years of banking experience, including five years in a managerial role. A proven track record in sales generation, team leadership, and operational risk management is required.
Full job description
Position Title: Branch Head – Branch Banking Sector
Job Summary:
The Branch Head is responsible for driving business growth, leading branch operations, and ensuring compliance with bank policies and regulations.
Other key duties include implementing management strategies to enhance profitability and service quality, resolving complex customer issues by doing root cause analysis to ensure it does not recur, and managing team members.
Job Responsibilities:
Business Generation:
Ensure proper alignment of branch operations with institutional goals by executing and monitoring progress of strategies designed to meet or exceed branch sales targets for deposits, loans, investments, and other key products and services.
Deepens customer engagement by driving multi-product sales strategies, identifying cross-selling opportunities and providing consistent after-sales support to boost customer satisfaction and retention.
Expand client base by identifying and pursuing new business opportunities and attracting new clients through networking with local businesses, community organizations and other sources.
Enhance customer experience to drive branch profitability by analyzing market trends and to offer products aligned with customer needs.
Make informed decisions by analyzing sales performance data, conducting competitor analysis and staying vigilant for emerging risks that could impact branch operations and performance
Operational Efficiency:
Increase operational efficiency by optimizing workforce productivity and efficiency of the branch by spearheading process and policy enhancements that would drive better results.
Customer Centricity:
Foster customer retention by building and maintaining strong relationships with existing clients, ensuring consistent delivery of quality customer experience, and leading resolution of complex customer issues.
People Development:
Cultivate a performance-driven culture focused on achieving operational and sales objectives by continuously mentoring and training branch personnel and supporting their career growth.
Instill the importance of upholding integrity and adherence to Bank’s core values while generating business and achieving sales objectives
Qualifications:
Education:
Bachelor’s degree in Business Administration, Banking & Finance, Economics, or any related field
Master’s degree or relevant post-graduate studies is an advantage
Licensure and/or Certification Required:
Certifications in sales, leadership, or banking operations (e.g., Certified Branch Manager, AML Certification) are preferred but not required
3. Experience:
Minimum of ten (10) years of progressive experience in banking, including at least five (5) years in a managerial or supervisory role within branch operations
Proven track record in sales generation, client relationship management, and team leadership
Experience in overseeing full branch operations, including customer service, compliance, and operational risk management
Be part of a leading financial institution
Metrobank is the country’s premiere universal bank with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide, and 33 foreign branches, subsidiaries and representative offices. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands.
Experience a fruitful and rewarding career
The driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system.
Learn from trusted professionals
Metrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service.
Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph/)
Offices: Metrobank Plaza, Sen. Gil J. Puyat Avenue, Makati, Metro Manila 1200, PH
Commercial BankingConsumer LendingTrade Products and FinanceInvestments ManagementCash ManagementTreasuryPersonal Bankingand SME BankingFinanceBanking
How many Management & Leadership jobs are open in Pasig, Philippines right now?
There are currently 286 open management & leadership positions in Pasig, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Pasig, Philippines?
Companies currently hiring include IQ-EQ, Acquire Intelligence, Grab, WSP, RealPage, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Pasig, Philippines?
Yes — 134 of the 286 open management & leadership positions offer remote or hybrid work (15 remote, 119 hybrid).
How do I apply for Management & Leadership jobs in Pasig, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.