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Skills: Cash Handling, Signature Verification, Fund Transfers, Remittances, Outward Clearing
Quezon City, National Capital District, Philippines · On-site
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Skills: Cash Handling, Deposit Processing, Signature Verification, Fund Transfers, Remittances
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Skills: Cash Handling, Signature Verification, Fund Transfers, Remittances, Outward Clearing
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Full-time
bachelor degree
Posted 1d ago
~40 hrs/week
Responsibilities
Manages the relationship between business units and the IT group to ensure end-to-end delivery of IT needs from ideation to implementation. Aligns IT plans with business goals and handles the evaluation of system enhancement requests.
Requirements
Requires a Bachelor's degree in IT, Computer Science, Business Administration, or a related field. Candidates must have at least 5 years of experience in account management or IT project coordination with a strong understanding of SDLC.
Full job description
This role is open for both iAspire candidates and external talents. We encourage you to refer candidates to this role.
Position Title: Account Manager
Job Summary:
Drives and manages the relationship with the business and ITG. Ensures the end-to-end delivery of IT business needs from project ideation to implementation. Works with the business units and provides significant inputs to the definition and maintenance of the client’s overall IT strategy covering projects and business-as-usual (BAU) system enhancement requests.
Specific Duties & Responsibilities:
Align IT plans of business units with the business units’ goals and strategies.
Conduct regular client touchpoints to provide status of priority projects and BAU requests.
Overall accountable for the ideation activities and initiation activities for enhancements and subscriptions.
Review and coordinate with appropriate business units for the relevant costs and budget associated to their projects.
Works with the business and ITG in defining priority levels for the clients’ system requests; negotiates with clients on issues related to resource contention and delivery dates
Handles the assessment and evaluation of BAU system enhancements requested by business units
Participates in the preparation of the business case and high-level requirements documents, in support of firming up technology solutions for clients’ specific needs
Establish collaboration and teamwork with business units, key personnel and stakeholders.
Qualifications:
Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or any related field
At least 5 years of experience in account management, business relationship management, IT project coordination, or similar roles
Proven experience in handling stakeholder engagements and managing client relationships
Strong understanding of IT systems, SDLC, and BAU operations
Experience in evaluating system enhancement requests, business cases, and requirements documentation
Other Details:
Rank: Junior Officer
Unit: Employee Services Sector / Information Technology Group / Business Relationship Management Division Location: Metrobank Center, BGC
Be part of a leading financial institution
Metrobank is the country’s premiere universal bank with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide, and 33 foreign branches, subsidiaries and representative offices. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands.
Experience a fruitful and rewarding career
The driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system.
Learn from trusted professionals
Metrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service.
Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph/)
Offices: Metrobank Plaza, Sen. Gil J. Puyat Avenue, Makati, Metro Manila 1200, PH
Commercial BankingConsumer LendingTrade Products and FinanceInvestments ManagementCash ManagementTreasuryPersonal Bankingand SME BankingFinanceBanking
Be part of a leading financial institution
Metrobank is the country’s premiere universal bank with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide, and 33 foreign branches, subsidiaries and representative offices. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands.
Experience a fruitful and rewarding career
The driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system.
Learn from trusted professionals
Metrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service.
Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph/)
Offices: Metrobank Plaza, Sen. Gil J. Puyat Avenue, Makati, Metro Manila 1200, PH
Commercial BankingConsumer LendingTrade Products and FinanceInvestments ManagementCash ManagementTreasuryPersonal Bankingand SME BankingFinanceBanking