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Full-time
bachelor degree
Posted 5d ago
~40 hrs/week
Responsibilities
The role focuses on delivering data science support and predictive modeling to drive business transformation and digital channel strategies for the Consumer Business Sector. It involves developing performance metrics, conducting deep-dive customer analyses, and collaborating with cross-functional teams to optimize revenue and customer experience.
Requirements
Candidates must be college graduates in business, statistics, or mathematics with at least 4 years of analytics experience in a financial institution. Proficiency in SAS, Microsoft Office, and statistical modeling tools is required.
Full job description
This role is open for both iAspire candidates and external talents. We encourage you to refer candidates to this role
With Metrobank, a meaningful life is within your reach!
Position Title: Business Analytics Manager
Role Opportunities:
Deliver data science support to the business transformation, innovation and Retail Digital Channels strategies of Consumer Business Sector
Use analytical techniques and predictive modeling to interpret key findings from company data and leverage these insights into initiatives that will support business outcomes
Partner with the Business Heads in driving usage, identifying opportunities to improve revenue potential and customer experience in the digital channels through the use of analytics
Work with Program Managers in ideation, strategy, execution, tracking and continuous enhancement of strategies to drive business growth
Job Summary:
Builds, develops, and maintains dashboards and performance metrics that support key business decisions
Develops scoring/segmentation to improve digital channel enrollment of customers, usage and engagement
Influences customer targeting, campaigns strategy and execution and other key stakeholders by providing data analytics thought-leadership
Aid in the development and execution of new innovation strategies to help the sector pursue new business endeavors. Assess new partnership opportunities on a strategic and tactical level
Provides promo forecast and insights which include relevant portfolio metrics, profit and loss targets, and identifies the appropriate customer segments to tap
Partners with program/product managers to continuously enhance programs by doing post campaign reviews, crafting appropriate tracking reports and analyses, and operationalizing predictive models to increase response rates
Spearheads deep dive analyses of customers to investigate business-related challenges or identify new trends and opportunities to improve KPI metrics. Converts these findings into actionable insights and presents recommendations to the business for decision making and strategic planning
Collaborates with Risk, Finance, IT, Marketing, Sales and other cross functional team to measure P&L impact of campaigns, co-brands and existing partnerships
Qualifications:
College graduate of any business, statistical or mathematical course
At least 4 years of analytics experience in a financial institution preferably from a retail bank or a credit card company
Experience in dealing with various units of the organization and customer service is an advantage
Excellent Oral & Written Communication Skills
Intermediate working knowledge of SAS and Microsoft Office (Word, Excel and PowerPoint)
Experience in model-building, conducting portfolio studies using data mining techniques and statistical modeling tools is required
Excellent analytical capabilities, ability to translate and articulate technical thoughts and ideas to a larger audience including influencing skills with peers and senior management
Proven problem-solving skills in a financial industry setting a must
Other Details:
Unit: Consumer Business Sector | Strategic Business Analytics | Business Optimization Analytics
Be part of a leading financial institution
Metrobank is the country’s premiere universal bank with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide, and 33 foreign branches, subsidiaries and representative offices. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands.
Experience a fruitful and rewarding career
The driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system.
Learn from trusted professionals
Metrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service.
Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph/)
Offices: Metrobank Plaza, Sen. Gil J. Puyat Avenue, Makati, Metro Manila 1200, PH
Commercial BankingConsumer LendingTrade Products and FinanceInvestments ManagementCash ManagementTreasuryPersonal Bankingand SME BankingFinanceBanking
Be part of a leading financial institution
Metrobank is the country’s premiere universal bank with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide, and 33 foreign branches, subsidiaries and representative offices. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands.
Experience a fruitful and rewarding career
The driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system.
Learn from trusted professionals
Metrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service.
Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph/)
Offices: Metrobank Plaza, Sen. Gil J. Puyat Avenue, Makati, Metro Manila 1200, PH
Commercial BankingConsumer LendingTrade Products and FinanceInvestments ManagementCash ManagementTreasuryPersonal Bankingand SME BankingFinanceBanking