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Full-time
bachelor degree
Posted 1d ago
Apply by Oct 23
~40 hrs/week
Responsibilities
Manages client expectations and ensures the high-quality delivery of business services, products, and technical solutions. Responsible for client retention, answering queries, and collaborating with internal production teams to meet customer requirements.
Requirements
Requires a Bachelor's Degree and a willingness to work night shifts. Candidates must be able to work on-site in McKinley Taguig.
Full job description
Job Overview
Manages client expectations and ensures the delivery of business services, products and solutions to ensure client satisfaction, retention and brand preservation.
Essential Functions
Takes responsibility for the quality of service delivered to clients, ensuring clients obtain maximum value from products and services. Answers client queries and collaborates with production to get data in client-desired formats.
May lead projects between business and client teams; develop translatable client action plans with internal teams (i.e. responsibilities, timeframes, and resources); provide in-depth training in databases and products, and assist with pricing products.
Develop and manage deployment of Tech & Apps products.
In charge of communication with clients on Tech & Apps projects / solutions.
Provide technical support to clients when required.
Analyze the customer’s requirement and ensure that the outcomes are delivered on time, follows high quality standards and meets customer’s expectations
Researches, analyzes and responds to client inquiries that are routine in nature.
Qualifications
Bachelor's Degree Req
Willing to work in night shift
Amenable to work in Mckinley Taguig
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
IQVIA (NYSE:IQV) is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. IQVIA’s portfolio of solutions are powered by IQVIA Connected Intelligence™ to deliver actionable insights and services built on high-quality health data, Healthcare-grade AI™, advanced analytics, the latest technologies and extensive domain expertise. With approximately 88,000 employees in over 100 countries, including experts in healthcare, life sciences, data science, technology and operational excellence, IQVIA is dedicated to accelerating the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing information on a scale that helps healthcare stakeholders identify disease patterns and correlate with the precise treatment path and therapy needed for better outcomes. IQVIA’s insights and execution capabilities help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific progress, in an effort to advance healthcare. To learn more, visit www.iqvia.com.
Offices: 2400 Ellis Rd, Durham, North Carolina 27703, US
How many Management & Leadership jobs are open in Taguig, Philippines right now?
There are currently 409 open management & leadership positions in Taguig, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Taguig, Philippines?
Companies currently hiring include EY, JPMorganChase, Johnson & Johnson Innovative Medicine, Citi, AECOM, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Taguig, Philippines?
Yes — 149 of the 409 open management & leadership positions offer remote or hybrid work (30 remote, 119 hybrid).
How do I apply for Management & Leadership jobs in Taguig, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.