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Jobs at WTW (Now Hiring) — 147 open

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Senior Manager - Client Retention, Health & Benefits

Gurgaon, Haryana, India · On-site

Senior

About the team As a Health and Benefits Retention Specialist at Willis Towers Watson, one will be responsible for servicing & retaining all the accounts which are under management with complete ownership of retaining all…

Skills: Client Retention, Health and Benefits Insurance, Relationship Building, Market Research, Risk Management

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Professional Assistant W&R

Madrid, Madrid Community, Spain · On-site

Mid level

The Professional Assistant is part of the European Business Support Team and provides high-quality, proactive business support to consultants and senior leaders across W&R Europe with a specific focus on our team in Spai…

Skills: Diary Management, Travel Coordination, Expense Processing, Client Scheduling, Contracting Support

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Senior Analyst - Finance

Mumbai, Maharashtra, India · On-site

Mid level

About Willis Towers Watson Willis Towers Watson (NASDAQ: WTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, W…

Skills: Financial Planning, Variance Analysis, Budgeting, Management Information Systems, Month-end Closure

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AI Engineer/Forward-Deployed Engineer

Austin, Texas, United States · On-site

$125k–$250k/yr

Senior+

The Role The AI Engineer / Forward Deployed Engineer is responsible for designing, building, integrating, and operating production-grade AI solutions that solve real business problems inside complex enterprise environmen…

Skills: AI Solution Architecture, LLM Engineering, Full-Stack Development, .NET, Azure

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Compensation Associate – Rewards Data Intelligence

Stamford, Connecticut, United States · Hybrid

$68k–$85k/yr

Mid level

Shaping the Future of Pay in Financial Services At WTW we are a global network of senior HR and Compensation consultants serving top financial services clients. With deep industry expertise, we deliver compensation surve…

Skills: Compensation Survey Management, Data Analysis, Project Management, Client Relationship Management, Benchmarking

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Pensions Project Analyst

Redhill, England, United Kingdom · Hybrid

Mid level

Join us as a Pensions Projects Analyst within our Outsourcing line of business based out of our Redhill office working hybrid. This role sits within the Projects team supporting one of WTW’s largest administration client…

Skills: Occupational Pensions Administration, Project Scoping, Project Costing, Data Analysis, Stakeholder Management

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Facilities Services Manager

City of London, England, United Kingdom · Hybrid

Mid level

The Real Estate & Workplace Solutions (RE&WS) function delivers the workplace environment, processes, services, and resources that help colleagues thrive and meet client needs. This includes hard and soft FM services, wo…

Skills: Facilities Management, Vendor Management, Contract Management, Office Operations, OHS Compliance

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Senior Recall Broker

Chicago, Illinois, United States · Hybrid

$85k–$165k/yr

Senior

The Senior Recall Broker serves as the primary liaison between insurers and clients for product recall, contamination, and product defect risks. This individual is responsible for managing complex client relationships, d…

Skills: Insurance Broking, Risk Mitigation, Crisis Response Planning, Policy Contract Review, Negotiation

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Responsable d'équipe Gestion Automobile - CDI H/F

Puteaux, Ile-de-France, France · Hybrid

Senior

Le rôle Au cœur de l’activité, vous pilotez une équipe dédiée à la gestion complète de flottes automobiles pour des clients entreprises. Véritable chef d’orchestre, vous garantissez la qualité de service, la performance …

Skills: Team Management, Fleet Insurance Expertise, Operational Performance Monitoring, Client Relationship Management, SLA Management

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WTW, Investment Analyst, WTW Investments (Frankfurt)

Dublin, Dublin, Ireland · On-site

Entry level

WTW Investments helps institutional investors achieve better outcomes through expert insight, innovative investment solutions and a strong fiduciary mindset. Our clients include pension funds, insurance companies, govern…

Skills: Investment Analysis, Strategic Asset Allocation, Risk Profiling, Performance Reporting, Manager Reporting

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Operational Excellence Manager & Tax and Treasury AI Governance Lead

City of London, England, United Kingdom · Hybrid

Senior

At WTW a key focus is for Group Tax to manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, transformation and technology. WTW has launched a search for (Assistant) Man…

Skills: Tax Transformation, Process Automation, AI Governance, US GAAP, IFRS

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Client Service Executive – Insurance

Ipswich, England, United Kingdom · Hybrid

Mid level

Are you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive. Why Join …

Skills: Client Relationship Management, Commercial Insurance, Placement Management, Negotiation, Influencing

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Client Service Executive – Insurance

Ipswich, England, United Kingdom · Hybrid

Mid level

Are you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive. Why Join …

Skills: Client Relationship Management, Commercial Insurance, Placement Management, Negotiation, Influencing Skills

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Director - Strategic Climate Disclosure

Manchester, England, United Kingdom · Hybrid

Senior+

We are seeking an experienced climate and energy professional to join the Climate Practice at WTW in a consulting and advisory capacity. This role combines business development, client advisory, and project delivery, wit…

Skills: Climate Transition Risk, Scenario Analysis, Financial Quantification, Business Development, Client Advisory

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Becario/a administrativo sector siniestros

Madrid, Madrid Community, Spain · On-site

Entry level

La Empresa WTW es una empresa global líder en asesoramiento, corretaje y soluciones, que ayuda a los clientes de todo el mundo a transformar el riesgo en un camino hacia el crecimiento. Con raíces que se remontan a 1828,…

Skills: Administrative Management, Customer Service, Claims Management, Microsoft Office, Teamwork

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Business Analyst - Night Shift

Taguig, Metro Manila, Philippines · On-site

Mid level

Performance Objectives: Excellence Responsible for system configuration and testing during implementations and production support. Ensures configuration and testing are completed according to specifications, defined stan…

Skills: System Configuration, Testing, Test Plan Creation, RDBMS, SQL

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Technical Delivery Manager

Buffalo, New York, United States · Hybrid

Senior

WTW’s Global Enterprise Technology team is building a world-class organization to drive technology delivery across our global business. As a Technical Delivery Manager, you will play a pivotal role in leading complex inf…

Skills: Project Delivery Management, Infrastructure Project Management, Stakeholder Management, Agile, DevOps

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DevOps Engineer

Taguig, Metro Manila, Philippines · On-site

Mid level

The role will be responsible for provisioning and managing Azure resources using Infrastructure as Code (IaC) compliant with security standards and delivering releases by automating build and deployment processes and sof…

Skills: Azure, Infrastructure as Code, Terraform, CI/CD, Cyber Security

WTW logoWTW

DevSecOps Engineer

Gurgaon, Haryana, India · On-site

Senior+

About WTW WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 49,000+ employees serving more than 140 c…

Skills: Azure DevOps, GitHub Actions, Octopus Deploy, Bicep, Python

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Senior Projects Administrator

Taguig, Metro Manila, Philippines · On-site

Mid level

To work within the TAS Manila Special Projects Team servicing both internal and external clients. Undertake data analysis and cleansing activity in conjunction with Administration and Technology colleagues, working close…

Skills: Data Analysis, Data Cleansing, UK Pension Schemes, MS Excel, Problem Solving

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Showing 1–20 of 147

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Senior Manager - Client Retention, Health & Benefits

WTW

Gurgaon, Haryana, India • On-site

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  • Full-time
  • bachelor degree, postgraduate degree
  • Posted 2h ago
  • ~40 hrs/week

Responsibilities

Responsible for servicing and retaining health and benefits accounts by managing the renewal process and building strong relationships with clients and insurers. Acts as a trusted adviser to assess client needs, resolve concerns, and collaborate with internal teams to provide seamless service delivery.

Requirements

Requires a Bachelor's or MBA degree and over 7 years of experience managing clients within the health and benefits sector. Candidates must demonstrate a proven track record in B2B environments and proficiency in Microsoft Office applications.

Full job description

About the team

As a Health and Benefits Retention Specialist at Willis Towers Watson, one will be responsible for servicing & retaining all the accounts which are under management with complete ownership of retaining all those accounts. Meet client needs and commitments and providing solutions within the TAT for all renewals with specific focus on building relationships with clients & insurers.

Key Responsibilities

  • Client Needs Assessment/Client Retention: Conduct thorough assessments of clients' insurance requirements by analyzing their existing coverage, evaluating risks, and understanding their financial goals. Effectively communicate and educate clients on available insurance products and their benefits.
  • Relationship Building: Build and maintain strong relationships with clients to foster loyalty and long-term partnerships.
  • Market Research: Stay updated with industry trends, market conditions, and changes in insurance regulations. Conduct regular market research to identify emerging opportunities, competitive pricing, and new insurance products that can benefit clients.
  • Collaboration: Collaborate with internal teams to streamline processes and provide a seamless experience to clients. 
  • Ensure client service team understanding of client needs, service delivery methods, and the other framework relevant to services delivered. 
  • Drive the renewal process, assembling the appropriate team to develop and implement the client-specific renewal strategy. 
  • Educate clients on risk management, market issues and relevant trends. Serve as a trusted adviser; monitor client satisfaction; report and resolve client issues and concerns and review client expectations to ensure relationship is mutually acceptable.
  • Perform other related duties as assigned
  • Act as point of contact for complaints and escalate issues as appropriate.
  • Ensure both the company and clients adhere to compliance..
  • Collaborate with internal teams (e.g. Finex, P&C etc.) to address client’s needs
  • To actively work with Sales colleagues in creating Proposals, RFPs , analytics and leads. 
  • To ensure WTW brand values are communicated to market in the right essence.

Related keywords

Health and BenefitsInsuranceClient RetentionB2BRisk ManagementRenewal StrategyRFPAnalyticsMarket ResearchComplianceAccount ManagementMicrosoft ExcelMicrosoft PowerPointMicrosoft WordMicrosoft OutlookMicrosoft Access

About WTW

LinkedInVisit site
Industry
Financial Services
Company size
10,001+ employees
Headquarters
London, England
LinkedIn followers
1,279,820

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.

Offices: 51 Lime Street, London, England EC3M 7DQ, GB · 800 N Glebe Rd, Floor 10, Arlington, Virginia 22203, US

Risk managementInsuranceReinsuranceFinancial services consultinghuman resources consultingexchange solutionsemployee benefitspensions administrationconsultingHR software
View all jobs at WTW

About WTW

LinkedInVisit site
Industry
Financial Services
Company size
10,001+ employees
Headquarters
London, England
LinkedIn followers
1,279,820

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.

Offices: 51 Lime Street, London, England EC3M 7DQ, GB · 800 N Glebe Rd, Floor 10, Arlington, Virginia 22203, US

Risk managementInsuranceReinsuranceFinancial services consultinghuman resources consultingexchange solutionsemployee benefitspensions administrationconsultingHR software
View all jobs at WTW

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