Pasig, Metro Manila, Philippines · On-site
As the IT Service Desk Manager for the APAC regions; you will be responsible for managing a third-party service desk provider (Service Owner) that supports our lead office. Your primary focus will be to drive the overall…
Skills: IT Service Desk Management, Vendor Management, ITIL, Service Level Management, Leadership
Pasig, Metro Manila, Philippines · Hybrid
Ready to make an impact? At Hive Health, we’re on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innova…
Skills: Healthcare coordination, Logistics management, Project management, Documentation, Data accuracy
Pasig, Metro Manila, Philippines · On-site
Position Title: Mgr Workforce Mgmt (PHL) Shift: 6:00 PM to 3:00AM (Philippines) Job Description: Manages Real Time Analysts and Scheduling and Forecasting Analysts. Primary duties may include, but are not limited to: Mon…
Skills: Workforce Management, Forecasting, Scheduling, Real-time Operations Management, Data Analysis
Pasig, Metro Manila, Philippines · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Sourcing, Recruitment marketing, Talent attraction, Database management, Record keeping
Pasig, Metro Manila, Philippines · Hybrid
Ready to make an impact? At Hive Health, we’re on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innova…
Skills: Healthcare coordination, Logistics management, Operations support, Data accuracy, Documentation
Pasig, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Sales, Customer retention, Customer service, Communication, Cross-selling
Pasig, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Customer service, Communication skills, Problem-solving, Time management, Attention to detail
Pasig, Metro Manila, Philippines · On-site
Overview Team Leader III oversees the full implementation lifecycle for Payments and Insurance products, ensuring accurate client setup and high-quality delivery aligned with RealPage standards. This role leads a team of…
Skills: Team management, Customer service, Implementation lifecycle, Quality control, Salesforce
Pasig, Metro Manila, Philippines · Remote OK
About Us Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that put…
Skills: English-language speaking, Phone skills, Multitasking, Sales, Negotiation
Pasig, Metro Manila, Philippines · Hybrid
The Benefits Administration Specialist is responsible for the efficient, accurate, and timely administration of both company-initiated and government-mandated benefits for all employees, from rank-and-file to executives.…
Skills: Benefits administration, HMO administration, Government-mandated benefits, SSS processing, PhilHealth processing
Davao City, Davao Region, Philippines · Hybrid
About Us Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts c…
Skills: Full-cycle recruitment, Sourcing strategies, Candidate screening, Interviewing, Stakeholder management
Pasig, Metro Manila, Philippines · On-site
About the role The Quality Assistant Manager/Manager will support the delivery of service excellence by working closely with the service delivery team. This role is responsible for advising on quality tools and best prac…
Skills: Quality Assurance, Contact Center Management, Root Cause Analysis, NPS Tracking, Call Monitoring
Pasig, Metro Manila, Philippines · Hybrid
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interacti…
Skills: Sales, SaaS, UCaaS, CCaaS, Channel management
Pasig, Metro Manila, Philippines · Remote OK
About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world's leading and digital-first bra…
Skills: Dialer management, Collections operations, Outbound contact center operations, Revenue cycle, Predictive dialing
Pasig, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Data entry, Customer service, Accounting, Sales support, Administrative operations
Pasig, Metro Manila, Philippines · On-site
$22k–$32k/mo
ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to and resolve incoming IT support requests from end-users via phone, email, or ticketing systemProvide first-level support for all IT - hardware, software, applications and …
Skills: IT Support, Hardware Troubleshooting, Software Troubleshooting, Network Troubleshooting, ITSM Tools
Pasig, Metro Manila, Philippines · Hybrid
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talen…
Skills: English communication, Customer service, HR knowledge, Ticketing systems, Knowledge database management
Pasig, Metro Manila, Philippines · Hybrid
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talen…
Skills: Spanish, Portuguese, English, Customer service, HR knowledge
Pasig, Metro Manila, Philippines · On-site
Overview The Research Analyst III is vital to the success of obtaining utility consumption data in a format that can be loaded into our meter reading platforms so that our resident billing teams can effectively use actua…
Skills: Utility billing, Sub-metering hardware, Sub-metering software, Data analysis, Troubleshooting
Pasig, Metro Manila, Philippines · Hybrid
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talen…
Skills: Communication, Customer service, Human resources, Problem solving, Ticketing systems
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The IT Service Desk Manager will oversee a third-party service desk provider to ensure high performance across APAC regions. They will also collaborate with global peers to develop and implement the IT Service Desk strategy and roadmap.
Candidates must have at least 6 years of experience in IT service desk management, specifically with outsourced providers. An ITIL certification or equivalent service management qualification is required for this role.
As the IT Service Desk Manager for the APAC regions; you will be responsible for managing a third-party service desk provider (Service Owner) that supports our lead office.
Your primary focus will be to drive the overall performance of our Service Desk in the designated regions, participate in the global Service Desk Strategy & roadmap with peers from our lead office.
WSP is one of the world’s leading engineering, science and infrastructure solutions firms, uniting its multidisciplinary expertise to shape communities to advance humanity. From local beginnings to a globe-spanning presence today, WSP operates in over 50 countries and employs approximately 83,000 professionals, known as Visioneers. Together they pioneer solutions and deliver innovative projects in the transportation, infrastructure, environment, building, energy, water, and mining and metals sectors. WSP is publicly listed on the Toronto Stock Exchange (TSX:WSP).
Offices: 1600, boul. René-Lévesque ouest, 11e étage, Montreal, Quebec H3H 1P9, CA
There are currently 226 open customer service & support positions in Pasig, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Acquire Intelligence, RealPage, Inc., Full Potential Solutions, Support Services Group, TaskUs, among others. Browse the listings above to see every active employer.
Yes — 100 of the 226 open customer service & support positions offer remote or hybrid work (18 remote, 82 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
