United States · Remote OK
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Agentic AI, LLM Platforms, Distributed Systems, LangChain, LangGraph
Pasig, Metro Manila, Philippines · On-site
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Accounts Receivable, Billing, Contract Review, SuiteBilling, NetSuite
Pasig, Metro Manila, Philippines · Hybrid
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Direct Sales, SaaS Sales, UCaaS, CCaaS, Pipeline Management
Austin, Texas, United States · On-site
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Sales Operations, Revenue Operations, GTM Strategy, Salesforce, Tableau
Tempe, Arizona, United States · On-site
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Sales Operations, Revenue Operations, GTM Strategy, Salesforce, Tableau
Tokyo, Japan · On-site
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Sales Process Management, Strategic Prospecting, Pipeline Conversion, Deal Closing, Stakeholder Management
Sydney, New South Wales, Australia · On-site
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Customer Success Management, Professional Services Delivery, Enterprise Account Management, CCaaS, UCaaS
San Ramon, California, United States · On-site
$214k–$270k/yr
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Global Tax Strategy, ASC 740, Tax Compliance, International Tax, Indirect Tax
Austin, Texas, United States · On-site
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Sales Operations, Revenue Operations, GTM Strategy, Salesforce, Tableau
San Ramon, California, United States · On-site
$174k–$221k/yr
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Product Design, AI-Native Design, Design Systems, Prototyping, Production Coding
Austin, Texas, United States · On-site
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Business Development, Technology Partnerships, ISV Management, App Marketplace Management, Negotiation
Vancouver, British Columbia, Canada · On-site
$147k–$174k/yr
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Python, Vue, React, TypeScript, GraphQL
Bengaluru, Karnataka, India · On-site
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Accounts Receivable, Billing, Contract Review, Invoicing, Collections
Kitchener, Ontario, Canada · Hybrid
$145k–$173k/yr
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Python, PyTorch, Text-to-Speech (TTS), Voice Design, NVIDIA NeMo
Vancouver, British Columbia, Canada · Hybrid
$162k–$192k/yr
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Python, PyTorch, Speech Synthesis, TTS, NVIDIA NeMo
Pasig, Metro Manila, Philippines · Hybrid
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Renewals Management, Account Management, Customer Success, Contract Negotiation, Revenue Forecasting
Vancouver, British Columbia, Canada · On-site
$143k–$181k/yr
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Identity And Access Management (IAM), Endpoint Protection, Email Security, Patch Management, SIEM
Vancouver, British Columbia, Canada · On-site
$137k–$173k/yr
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Product Design, AI-Native Design, Design Systems, Prototyping, Frontend Coding
Bengaluru, Karnataka, India · On-site
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Application Security, Product Security, Threat Modeling, Secure Architecture Design, AI Security
Bengaluru, Karnataka, India · On-site
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. Mo…
Skills: Salesforce Development, Sales Cloud, Salesforce CPQ, Agentforce, Apex
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead the architectural vision and execution of Dialpad's next-generation Agentic AI platform and orchestration layers. Design and deploy scalable multi-modal AI agents capable of autonomous workflow execution and real-time conversational reasoning.
Requires 8+ years of software engineering experience with a strong background in distributed systems and production-grade AI agent architectures. Must have deep expertise in LLM platforms, retrieval systems, and agent frameworks like LangChain or CrewAI.
About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.
More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.
We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
Visit dialpad.com to learn more.
Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.
We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your Role
As a core technical leader within our Agentic AI initiatives, you will shape the vision, architecture, and execution of Dialpad’s next-generation AI platform, moving the industry beyond passive copilots into autonomous workflow execution. Working closely with Product, Applied Research, Design, and executive leadership, you will build production-grade systems where AI agents reason, act, coordinate, and safely execute workflows.
You will help pioneer an advanced multi-agent orchestration framework capable of real-time conversational reasoning and tool execution over massive enterprise datasets, while fostering an AI-native engineering culture.
You have shipped production systems where AI agents reason, act, coordinate, and safely execute workflows. You bring deep expertise in:
Why Join Dialpad
We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Elevate every conversation.
Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers such as Randstad, RE/MAX, Nasdaq, Express Scripts, T-Mobile, Johns Hopkins, Motorola Solutions, Tractor Supply, and Netflix use Dialpad and its AI capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, GV, ICONIQ Capital, and OMERS, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more.
Offices: 3001 Bishop Dr, Suite 400A, San Ramon, California 94583, US · 1100 Melville St, 4th Floor, Vancouver, British Columbia V6E 4A6, CA · WeWork Marunouchi Kitaguchi, 1-6-5 Marunouchi, Chiyoda-ku,, 10th Floor, Tokyo, Japan 100-0005, JP · 151 Wardour Street, First Floor, London, England W1F 8WE, GB · 101 W 6th St, Floor 6, Austin, Texas 78701, US
Elevate every conversation.
Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers such as Randstad, RE/MAX, Nasdaq, Express Scripts, T-Mobile, Johns Hopkins, Motorola Solutions, Tractor Supply, and Netflix use Dialpad and its AI capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, GV, ICONIQ Capital, and OMERS, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more.
Offices: 3001 Bishop Dr, Suite 400A, San Ramon, California 94583, US · 1100 Melville St, 4th Floor, Vancouver, British Columbia V6E 4A6, CA · WeWork Marunouchi Kitaguchi, 1-6-5 Marunouchi, Chiyoda-ku,, 10th Floor, Tokyo, Japan 100-0005, JP · 151 Wardour Street, First Floor, London, England W1F 8WE, GB · 101 W 6th St, Floor 6, Austin, Texas 78701, US
