Clera home
·Dashboard

Customer Service & Support Jobs in Makati, Philippines (Now Hiring) — 143 open

Paynamics logoPaynamics

Merchant Onboarding Analyst

Makati, Metro Manila, Philippines · Hybrid

Entry level

Join Our Team at Paynamics Technologies Inc.! Company Description Paynamics Technologies Inc. is a Payment Service Provider and Software Development company based in Manila, Philippines. The company offers electronic pay…

Skills: KYC, KYB, Merchant Onboarding, Compliance, MS Office

Paynamics logoPaynamics

Sales Admin

Makati, Metro Manila, Philippines · On-site

Entry level

Join Our Team at Paynamics Technologies Inc.! Company Description Paynamics Technologies Inc. is a Payment Service Provider and Software Development company based in Manila, Philippines. The company offers electronic pay…

Skills: Analytical Skills, Problem-Solving, Microsoft Excel, Microsoft PowerPoint, Microsoft Word

Paynamics logoPaynamics

Relationship Manager

Makati, Metro Manila, Philippines · Hybrid

Mid level

Join Our Team at Paynamics Technologies Inc.! Company Description Paynamics Technologies Inc. is a Payment Service Provider and Software Development company based in Manila, Philippines. The company offers electronic pay…

Skills: Relationship Management, Merchant Acquisition, Customer Service, Sales Strategy, CRM Tools

Paynamics logoPaynamics

Merchant Support

Makati, Metro Manila, Philippines · Hybrid

Entry level

Join Our Team at Paynamics Technologies Inc.! Company Description As a BSP-licensed Electronic Money Issuer and Registered Operator of Payment Systems, Paynamics is a trusted leader in the fintech space. We deliver end-t…

Skills: Customer Support, Troubleshooting, Problem Solving, English Communication, MS Office

Paynamics logoPaynamics

Application Support Engineer

Makati, Metro Manila, Philippines · Hybrid

Entry level

Join Our Team at Paynamics Technologies Inc.! As a BSP-licensed Electronic Money Issuer and Registered Operator of Payment Systems, Paynamics is a trusted leader in the fintech space. We deliver end-to-end payment infras…

Skills: HTML, CSS, JavaScript, JSON, XML

Paynamics logoPaynamics

Operations Manager

Makati, Metro Manila, Philippines · Hybrid

Senior

Join Our Team at Paynamics Technologies Inc.! Company Description As a BSP-licensed Electronic Money Issuer and Registered Operator of Payment Systems, Paynamics is a trusted leader in the fintech space. We deliver end-t…

Skills: Operations Management, Technical Support, Service Desk Management, Incident Management, Ticketing Systems

Paynamics logoPaynamics

Relationship Manager (Open for Fresh Graduates)

Makati, Metro Manila, Philippines · Hybrid

Entry level

Join Our Team at Paynamics Technologies Inc.! Company Description Paynamics Technologies Inc. is a Payment Service Provider and Software Development company based in Manila, Philippines. The company offers electronic pay…

Skills: Relationship Management, Merchant Acquisition, Customer Service, Sales Strategy, CRM Tools

HelloConnect logoHelloConnect

Sales Representative (Retention) | Project Based | WFH | National Capital Region

Makati, Metro Manila, Philippines · Remote OK

Mid level

About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…

Skills: Sales, Customer Retention, Outbound Calling, Inbound Calling, CRM Management

HelloConnect logoHelloConnect

Product Analyst (Data Insights Analyst)

Makati, Metro Manila, Philippines · On-site

Mid level

About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…

Skills: Python, SQL, Statistical Techniques, Data Pipelines, Automation Scripts

HelloConnect logoHelloConnect

Business Intelligence Data Analyst (SQL/BI)

Makati, Metro Manila, Philippines · On-site

Mid level

About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…

Skills: SQL, BI Tools, Python, Tableau, Data Modeling

HelloConnect logoHelloConnect

Customer Care Specialist - US (Inoza Tower, BGC)

Makati, Metro Manila, Philippines · On-site

Entry level

About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…

Skills: Customer Service, Complaint Resolution, Communication Skills, Relationship Building, KPI Management

HelloConnect logoHelloConnect

Marketing Coordinator (Project-based)

Makati, Metro Manila, Philippines · On-site

Entry level

About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…

Skills: Marketing Coordination, Data Reporting, Budget Reconciliation, Social Media Management, Content Scheduling

HelloConnect logoHelloConnect

IT Operations Support Manager

Makati, Metro Manila, Philippines · On-site

Senior

About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…

Skills: Team Leadership, IT Project Management, IT Asset Management, Procurement, Incident Response

HelloConnect logoHelloConnect

Product Operations Assistant (Project-based)

Makati, Metro Manila, Philippines · On-site

Entry level

About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…

Skills: Organizational Skills, Problem-solving, Communication, Product Management Processes, Data Maintenance

HelloConnect logoHelloConnect

IJP: Second Line Support (2LS)ANZ

Makati, Metro Manila, Philippines · On-site

Mid level

Job Description: You will be the second point of contact for our customers by taking Inbound & Outbound calls in line with Business needs, sharing our passion for delivering exceptional customer experiences at all opport…

Skills: Customer Support, Escalation Management, Administrative Support, Social Media Management, Quality Assurance

ADP logoADP

HRO Comprehensive Services (Core) Payroll Support Representative I

Makati, Metro Manila, Philippines · On-site

Entry level$17B raised

Payroll Support Representative I for HRO Comprehensive Services Payroll Core Market Qualifications Payroll Support Representative I for HRO Comprehensive Services Payroll Core Market

Skills: Payroll Support, HRO Services

TTEC logoTTEC

Customer Service Representative

Makati, Metro Manila, Philippines · On-site

Entry level$1.6B raised

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Pasay, you’ll be a part of bringing humanity to business. #experienceTTEC Our employ…

Skills: Customer Service, English Communication, Research, Problem Solving, Computer Literacy

ADP logoADP

SBS Implementation - South Implementation Specialist I

Makati, Metro Manila, Philippines · On-site

Mid level$17B raised

Job Summary The SBS Implementation Specialist is responsible for managing the onboarding process of new small business clients into the companys Human Capital Management (HCM) platform. Serving as the first point of cont…

Skills: Client Onboarding, Payroll Configuration, HCM Platforms, Customer Relationship Management, Client Engagement

ADP logoADP

SBS Implementation - West Implementation Specialist I

Makati, Metro Manila, Philippines · On-site

Entry level$17B raised

Effectively uses and prioritizes Quality standards of Alex Acts as change agent Takes ownership of Alexs issues and escalations Creates strong emotional connection with Alex and DMs during first inputs Qualifications Att…

Skills: Attention To Details, Case Management, Effective Communication Skills, Problem Solving, Relationship Building

Canva

Technical Support Manager - Ecosystem

Makati, Metro Manila, Philippines · Hybrid

Senior

Job Description Join the team redefining how the world experiences design. Kamusta, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're …

Skills: Team Leadership, Operations Management, Developer Support, App Review Process, Process Automation

12345

Showing 1–20 of 143

Paynamics logo

Merchant Onboarding Analyst

Paynamics

Makati, Metro Manila, Philippines • Hybrid

Apply
Entry level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • bachelor degree
  • Posted 7h ago
  • ~40 hrs/week

Responsibilities

Manage the end-to-end merchant onboarding journey from lead to go-live, ensuring all compliance and technical setups are completed. Collaborate with internal teams to verify KYC/KYB documents and monitor merchant activity to prevent churn.

Requirements

Requires a bachelor's degree in a business-related field and at least one year of experience in KYC/KYB or merchant onboarding. Proficiency in MS Office and CRM tools is necessary, along with strong organizational and communication skills.

Full job description

Join Our Team at Paynamics Technologies Inc.!

Company Description
Paynamics Technologies Inc. is a Payment Service Provider and Software Development company based in Manila, Philippines. The company offers electronic payment products such as credit card/debit card processing, check processing, and alternative payments like bank transfers, e-wallets, and vouchers.

Job Title: Merchant Onboarding Analyst
Location: Makati, City
Job Type: Full-time
Work Set-up: Hybrid Set-up

At Paynamics, we empower businesses with seamless and secure payment solutions. Were looking for a Merchant Onboarding Analyst to join our Merchant Service Delivery Team. This role is key to ensuring a smooth, compliant, and efficient onboarding journey for our merchantshelping them succeed on the Paynamics platform.

Key Responsibilities

  • Track and manage the entire merchant onboarding journey from lead to go-live.
  • Guide merchants and Sales Relationship Managers through the onboarding process.
  • Support technical setup of merchants and payment channels.
  • Collect and verify documents to meet KYC/KYB and compliance requirements.
  • Collaborate with Sales, Integration, Compliance, and Support teams to deliver a seamless experience.
  • Monitor merchant activity to prevent churn and enhance satisfaction.
  • Maintain strong product knowledge and suggest service improvements.
  • Support ad-hoc business initiatives and ensure compliance with company standards.

Qualifications

  • Bachelor's degree in a business-related field.
  • At least 1 year of experience in KYC/KYB, compliance, or merchant onboarding (financial services preferred).
  • Proficient in MS Office; familiarity with CRM systems and onboarding tools.
  • Strong communication, problem-solving, and organizational skills.
  • High attention to detail, with the ability to work independently in a fast-paced environment.

By applying, you authorize the company to process your personal information solely for recruitment purposes, in accordance with applicable data protection regulations.

Related keywords

Payment Service ProviderMerchant OnboardingKYCKYBComplianceFinancial ServicesCRMPayment ChannelsMerchant Service DeliveryElectronic Payments

About Paynamics

LinkedInVisit site

Strategic Payments Advisory

Industry
Financial Services
Company size
1 employee
Founded
2023
Headquarters
Sydney
LinkedIn followers
131

Step into the world of Paynamics Australia, where we take pride in being a premier payments advisory provider, delivering strategic expertise to merchants of every scale. Through our valued collaborations with cutting-edge technology and customer-centric payment processors, we empower merchants to effortlessly send and receive funds using a diverse range of payment mechanisms. From credit cards and direct debit to NPP, PayTo, FX, digital wallets, virtual IBANs, and beyond, we ensure seamless transactions. Our team of seasoned experts is committed to streamlining payments, enriching customer experiences, and fostering remarkable business growth. Merchant Services ✔ Cross Border Payments ✔ Virtual Accounts & IBANs ✔ FX: Spot, Forwards, Options ✔ Come, embark on this transformative journey with us, and revolutionize the way you conduct your business.

Offices: Sydney, AU

View all jobs at Paynamics

Frequently asked questions

How many Customer Service & Support jobs are open in Makati, Philippines right now?

There are currently 143 open customer service & support positions in Makati, Philippines listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Makati, Philippines?

Companies currently hiring include Metrobank, ADP, HelloConnect, SuperStaff Outsourcing, Booth, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Makati, Philippines?

Yes — 70 of the 143 open customer service & support positions offer remote or hybrid work (16 remote, 54 hybrid).

How do I apply for Customer Service & Support jobs in Makati, Philippines?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

Manila, PhilippinesTaguig, PhilippinesQuezon City, PhilippinesPasig, PhilippinesMuntinlupa, PhilippinesPasay, PhilippinesMandaluyong, PhilippinesCebu City, PhilippinesCity of Cebu, PhilippinesAngeles, Philippines

Other jobs in Makati, Philippines

Management & LeadershipFinance & AccountingConsultingAdministrativeData & AnalyticsTechnologyMarketingEngineeringCreative & MediaSales

Browse more

All Customer Service & Support jobsDiscover jobs
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty