At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence. Because it takes human intelligence to build and power the systems…
Location: Singapore, Singapore Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence t…
Client Executive - Government Cyber Workforce Solutions
Canberra, Australia · Hybrid
Senior$532M raised
At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence. Because it takes human intelligence to build and power the systems…
Skills: Business development, Government procurement, Cyber security, Workforce solutions, Stakeholder engagement
At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence. Because it takes human intelligence to build and power the systems…
Lieu : Campus Thales Bordeaux, France Construisons ensemble un avenir de confiance Thales est un leader mondial des hautes technologies spécialisé dans trois secteurs d’activité : Défense & Sécurité, Aéronautique & Spati…
Skills: Avionics systems, System engineering, Architecture design, Safety analysis, Certification
Location: Berlin, Germany We say HI* *Human Intelligence – Herzlich willkommen im Team Thales! Thales ist ein weltweit führender Anbieter von Spitzentechnologien für die Bereiche Verteidigung, Luft- und Raumfahrt sowie C…
Skills: Business Analytics, Data Management, Reporting, Dashboards, PowerBI
Location: Singapore, Singapore Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence t…
Skills: Software engineering, People management, Team leadership, Strategic planning, Technical reviews
Belfast, Northern Ireland, United Kingdom · Hybrid
Senior$532M raised
Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital securit…
Skills: Environmental testing, Instrumentation, Signal conditioning, Data acquisition systems, Data analysis
Thonon-les-Bains, Auvergne-Rhône-Alpes, France · On-site
Senior$532M raised
Lieu : Thonon, France Construisons ensemble un avenir de confiance Thales est un leader mondial des hautes technologies spécialisé dans trois secteurs d’activité : Défense & Sécurité, Aéronautique & Spatial, et Cyber & D…
Belfast, Northern Ireland, United Kingdom · Hybrid
Senior$532M raised
Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital securit…
Skills: LabVIEW, Test system design, Automated test software, Hardware design, Instrumentation integration
Location: Pasadena, United States of America Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions …
Skills: Biometrics, Artificial Intelligence, Machine Learning, Deep Learning, Computer Vision
Lieu : Brest, France Construisons ensemble un avenir de confiance Thales est un leader mondial des hautes technologies spécialisé dans trois secteurs d’activité : Défense & Sécurité, Aéronautique & Spatial, et Cyber & Di…
Location: Montreal, Canada Chez Thales, nos collaborateurs créent des solutions qui permettent aux deux tiers des avions de décoller et d’atterrir en toute sécurité. Nous concevons des systèmes de divertissement en vol q…
Location: Meudon, France Construisons ensemble un avenir de confiance Thales est un leader mondial des hautes technologies spécialisé dans trois secteurs d’activité : Défense & Sécurité, Aéronautique & Spatial, et Cyber …
Location: Montreal, Canada Chez Thales, nos collaborateurs créent des solutions qui permettent aux deux tiers des avions de décoller et d’atterrir en toute sécurité. Nous concevons des systèmes de divertissement en vol q…
Skills: Procurement, Supply chain management, Negotiation, Supplier management, SAP
Lieu : Toulouse, France Construisons ensemble un avenir de confiance Thales est un leader mondial des hautes technologies spécialisé dans trois secteurs d’activité : Défense & Sécurité, Aéronautique & Spatial, et Cyber &…
Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital securit…
Skills: Digital electronics, Firmware, Mechanical engineering, Electrical engineering, Hardware engineering
At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence. Because it takes human intelligence to build and power the systems…
Location: Stuttgart, Germany We say HI* *Human Intelligence – Herzlich willkommen im Team Thales! Thales in Deutschland ist Teil eines weltweit führenden Technologiekonzerns in den Märkten Verteidigung und Sicherheit, Ra…
Skills: Marketing, Product Management, Cyber Security, Content Creation, Social Media Management
Location: Bangalore - Indraprastha, India Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial int…
Skills: Technical Account Management, Cybersecurity, Data Security, Incident Response, Root Cause Analysis
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Competitive remuneration, Superannuation, Annual bonus, Private medical insurance, Annualised performance review process, Hybrid work environment
Posted 9h ago
~40 hrs/week
Responsibilities
The Supportability Engineering Manager is responsible for the end-to-end development and delivery of support solution engineering outcomes for the OneSKY project. This includes managing the full service delivery lifecycle, fostering strategic customer partnerships, and ensuring operational excellence through a responsive workforce.
Requirements
Candidates must have extensive experience in capability support definition, Integrated Logistics Support (ILS), and Logistic Support Analysis (LSA). Applicants must be Australian citizens eligible to obtain and maintain a Defence security clearance.
Full job description
At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.
Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.
From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.
Our Benefits
Competitive remuneration + super + annual bonus + private medical insurance
Annualised performance review process
ThalesFlex – Hybrid work environment
Fitness Passport discount – Access to a network of gyms across AUS from $15 P/W
Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
Modernised Paid Parental Leave
Veterans leave
Novated Lease options
Personal & professional training development opportunities
Sonder – Wellbeing & Support Partner
Our Team
From take-off to landing, Thales offers the most complete range of solutions to provide dynamic Air Traffic Services to support today's growing domestic and international travel requirements. Utilising this knowledge and experience Thales Australia will deliver a harmonised Civil/Military Air Traffic Management System (OneSKY) in Australia to Airservices Australia and Defence.
This will enable a new level of safety and efficiency, while also reducing delays for the travelling public and providing opportunities to improve environmental outcomes. OneSKY will transform Australia’s sky and we are proud to be partners in its delivery.
Your role
The Supportability Engineering Manager is accountable for the effective development and delivery of all Support Solution Engineering deliverables and outcomes from the Contractor to the Customer, ensuring outcomes are achieved through a highly capable, flexible and responsive workforce.
Reporting to the OneSKY Support Services Director, the Supportability Engineering Manager holds primary responsibility for the full scope of development and delivery of the support engineering design and artefacts in addition to the development, initiation and activation of this required support services in the lead-up to the Support Contract ‘go-live’, and thereafter in Sustainment. This includes, inter alia, Integrated Logistics Support, Logistic Support Analysis, outcome of the analyses, development of the Support Solution based on the completed analyses and then the stand-up and go-live of that support organisation working to the OneSKY Support Services Director. The role is also responsible for fostering and maintaining a strong strategic partnership with the Customer, ensuring alignment of objectives, service excellence, and long‑term value creation.
Manage end-to-end delivery of contracted Support Services, ensuring quality, compliance, and timely outcomes
Coordinate internal teams, subcontractors, and stakeholders to align with customer expectations and contractual standards
Provide direct support and specialist guidance to the OneSKY Support Services Director
Oversee full Service Delivery lifecycle to ensure stakeholder satisfaction and operational excellence
Drive continuous improvement, operational efficiency, and service innovation throughout service delivery
Support Supportability Engineering activities including bidding, validation, identifying pain points, and developing solutions to enhance customer experience and grow services portfolio
Your experience
To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:
Extensive experience in capability support definition and supportability engineering. - Extensive experience in Integrated Logistics Support (ILS) and Logistic Support Analysis (LSA)
and (desirably) design of support systems and solutions
Experience in the transition from design to functioning of Support systems and solutions
Experience in the delivery and conduct of Capability Support Services or operations
management within a complex, multi-stakeholder Defence, aviation, infrastructure, or
similarly regulated sectors
Experience in managing relationships at senior levels, including negotiation, issue resolution
and strategic partnership development
Experience in delivering outcomes within financial, contractual, and performance frameworks, including budget management and reporting
Familiarity with contracted service environments, including performance-based contracts, SLAs, KPIs, and governance processes
Demonstrated prior experience in successfully working within high-performing teams in dynamic, customer-driven environments
Commercial acumen, analytical capability, and strong decision-making judgement
Excellent communication, negotiation, and stakeholder-management skills
A Defence security clearance is required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance.
Additional information with regards to clearances is available from the Australian Government Security Vetting Agency website http://www.defence.gov.au/AGSVA/. In some cases, individuals who hold a current clearance from a foreign government may be eligible to have this clearance recognised by the Australian Government and be eligible for this role. The Australian Defence Trade Controls Act (DTCA) is applicable and as such, your nationality may be a factor in determining your suitability for this role. #LI-AM1
It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.
We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.
Thales (Euronext Paris: HO) is a global leader in advanced technologies for the Defence, Aerospace, and Cyber & Digital sectors. Its portfolio of innovative products and services addresses several major challenges: sovereignty, security, sustainability and inclusion.
The Group invests more than €4 billion per year in Research & Development in key areas, particularly for critical environments, such as Artificial Intelligence, cybersecurity, quantum and cloud technologies.
Thales has more than 83,000 employees in 68 countries. In 2024, the Group generated sales of €20.6 billion.
Offices: 6, Rue de la Verrerie, Meudon, Île-de-France 92190, FR
Thales (Euronext Paris: HO) is a global leader in advanced technologies for the Defence, Aerospace, and Cyber & Digital sectors. Its portfolio of innovative products and services addresses several major challenges: sovereignty, security, sustainability and inclusion.
The Group invests more than €4 billion per year in Research & Development in key areas, particularly for critical environments, such as Artificial Intelligence, cybersecurity, quantum and cloud technologies.
Thales has more than 83,000 employees in 68 countries. In 2024, the Group generated sales of €20.6 billion.
Offices: 6, Rue de la Verrerie, Meudon, Île-de-France 92190, FR