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Customer Service & Support Jobs in City of Cebu, Philippines (Now Hiring) — 42 open

East West Banking Corporation logoEast West Banking Corporation

Relationship Manager - Priority Banking for Provincial Centers

City of Cebu, Cebu, Philippines · On-site

Mid level

About the Job Location: Iloilo, Cebu, DavaoCorporate Title: Junior Officer to Senior ManagerWork Arrangement: Onsite Our Priority Banking team is looking for experienced professionals to join us in Iloilo, Cebu, Davao in…

Skills: Relationship Management, Financial Analysis, Consultative Selling, Portfolio Review, Wealth Management

The  Golden Legacy Financing Corporation logoThe Golden Legacy Financing Corporation

Sales Admin

City of Cebu, Cebu, Philippines · On-site

Entry level

Maintaining engagement cycles for all the leads in the prospective company client database from the first contact of the Account Management team. Engagement cycles consist of call, SMS, and email communication Aid in lea…

Skills: Lead Generation, Client Relationship Management, Scheduling, Online Research, Database Management

The  Golden Legacy Financing Corporation logoThe Golden Legacy Financing Corporation

Credit Assistant - Cebu

City of Cebu, Cebu, Philippines · On-site

Entry level

Job Summary · Supports and assists the Branch Head in credit operations and in the maintenance of branch premises in accordance with company standards. Key Responsibilities A. Branch Credit Operations 1. Assists the Bran…

Skills: Loan Processing, Credit Operations, Customer Service, Data Entry, Document Verification

The  Golden Legacy Financing Corporation logoThe Golden Legacy Financing Corporation

Branch Head Cebu

City of Cebu, Cebu, Philippines · On-site

Senior

The Branch Head supervises credit operations in the branch in accordance with credit policies and processes including efficiency standards. S/he manages the CCD branch personnel ensuring that performance and productivity…

Skills: Credit Operations, Loan Underwriting, Branch Management, Customer Relations Management, Team Leadership

Open Look Business Solutions logoOpen Look Business Solutions

Customer Service (High Level)

City of Cebu, Cebu, Philippines · Remote Solely

Mid level

Hiring: Customer Service (High Level) Location: REMOTE-WFH Cebu City, Cebu, Philippines Schedule: Full-time, Amenable to work in US-Time zones Start Date: Immediate Compensation: Starting at 50,000 Basic Pay Why Join us?…

Skills: Appointment Setting, Lead Generation, Customer Retention, B2B Communication, Cold Calling

Vivant logoVivant

Junior Network & VoIP Support Engineer (Level 1)

City of Cebu, Cebu, Philippines · On-site

$25k–$65k/mo

Entry level

About Vivant Vivant is a fast-growing U.S.-based Managed Services Provider (MSP) delivering enterprise-grade connectivity, networking, VoIP, and managed IT solutions to multi-location businesses across the United States.…

Skills: TCP/IP, DNS, DHCP, VLANs, NAT

EXL logoEXL

Senior Executive RTA| Eagle

City of Cebu, Cebu, Philippines · On-site

Mid level$150M raised

Key Responsibilities Real-Time Monitoring: Observe live operations, including call center activity, agent availability, or system performance, using specialized software Data Analysis: Interpret real-time metrics to iden…

Skills: Real-Time Monitoring, Data Analysis, Resource Management, Staffing Optimization, Escalation Management

Virtual Business Partners LLC logoVirtual Business Partners LLC

Subject Matter Expert

City of Cebu, Cebu, Philippines · Hybrid

Mid level

Overview of the role The Subject Matter Expert role exists to ensure high‑quality, compliant, and technically sound advice delivery by embedding deep technical expertise and quality assurance into the end‑to‑end advice p…

Skills: Technical Quality Assurance, Financial Planning, Compliance Auditing, Xplan, Coaching

EXL logoEXL

Assistant Manager

City of Cebu, Cebu, Philippines · Hybrid

Mid level$150M raised

Essential Functions Evaluates current processes and recommend improvements to gain efficiencies. Provides strategic direction to area of business for critical business decisions Initiates and leads standardization, impro…

Skills: Process Improvement, Strategic Direction, Change Management, Revenue Generation, Problem Solving

Virtual Business Partners LLC logoVirtual Business Partners LLC

Level 2 IT Support

City of Cebu, Cebu, Philippines · On-site

Mid level

Overview of the Role The Level 2 IT Support is responsible for delivering advanced technical assistance to end-users and internal IT teams. This role focuses on diagnosing and resolving complex technical issues, ensuring…

Skills: Hardware Troubleshooting, Software Troubleshooting, Network Troubleshooting, Windows, MacOS

Virtual Business Partners LLC logoVirtual Business Partners LLC

L1 IT Support

City of Cebu, Cebu, Philippines · On-site

Entry level

Overview of the Role The Level 1 IT Support serves as the first point of contact for users seeking technical assistance with software applications, hardware, and IT-related issues. This role involves troubleshooting, dia…

Skills: Hardware Installation, Software Configuration, Network Troubleshooting, System Monitoring, User Account Management

Evolution logoEvolution

Game Presenter / Croupier / Casino Dealer / Gaming Host / Card Dealer/ Customer Service Alternative (Urgent hiring)

City of Cebu, Cebu, Philippines · On-site

$29k–$34k/mo

Entry level$14M raised

Company Description Evolution is a market-leading Swedish company, founded in 2006 and listed on Nasdaq Nordic (EVO). We are a global developer and provider of innovative products and services for online casino entertain…

Skills: Game Presenting, Public Speaking, English Communication, Customer Service, Multitasking

Virtual Business Partners LLC logoVirtual Business Partners LLC

Financial Planning Assistant

City of Cebu, Cebu, Philippines · Hybrid

Mid level

Overview of the Role A Financial Planning Assistant is an Admin Assistant role that combines administrative tasks with the preparation of insurance premium quotes and estimates. As a Financial Planning Assistant, the pri…

Skills: Administrative Support, Insurance Premium Quoting, Microsoft Applications, Google Workspace, Communication

Metrobank logoMetrobank

CSR - Teller, Cebu - Colon Center Branch

City of Cebu, Cebu, Philippines · On-site

Entry level

Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded i…

Skills: Cash Handling, Signature Verification, Fund Transfers, Remittances, Outward Clearing

Metrobank logoMetrobank

CSR - Teller, Cebu - Tabunok Branch

City of Cebu, Cebu, Philippines · On-site

Entry level

Position Title: Customer Service Representative – Teller Job Summary: Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification. Posts of all transact…

Skills: Cash Handling, Signature Verification, Fund Transfers, Remittances, Outward Clearing

Metrobank logoMetrobank

CSR - Teller, Cebu - Mambaling Branch

City of Cebu, Cebu, Philippines · On-site

Entry level

Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded i…

Skills: Cash Handling, Signature Verification, Fund Transfers, Remittances, Outward Clearing

Metrobank logoMetrobank

CSR - Teller, Cebu - Balamban Branch P2

City of Cebu, Cebu, Philippines · On-site

Entry level

Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded i…

Skills: Cash Handling, Signature Verification, Fund Transfers, Remittances, Outward Clearing

MedSpecialized, Inc. logoMedSpecialized, Inc.

Telesales Representative

City of Cebu, Cebu, Philippines · On-site

$25k–$30k/mo

Mid level

Position Overview: As a Business Development Associate, you will play a crucial role in driving the growth of our US-based pharmacy services through strategic prospecting and institutional client acquisition. Your primar…

Skills: Outbound Sales, Lead Generation, Appointment Setting, Cold Calling, Market Research

EXL logoEXL

Senior Executive

City of Cebu, Cebu, Philippines · On-site

Mid level$150M raised

The Real-Time Analyst (RTA) is responsible for monitoring, analyzing, and managing workforce performance in real time to ensure service level (SL), occupancy, shrinkage, and productivity targets are consistently met acro…

Skills: Workforce Management, Real-Time Analysis, Performance Monitoring, Call Routing Systems, Staffing Optimization

EXL logoEXL

AssistantManager

City of Cebu, Cebu, Philippines · On-site

Mid level$150M raised

Detailed oriented, problem solver, critical thinker, proactive and takes initiative EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI…

Skills: Detail Oriented, Problem Solving, Critical Thinking, Proactive, Initiative

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Showing 1–20 of 42

East West Banking Corporation logo

Relationship Manager - Priority Banking for Provincial Centers

East West Banking Corporation

City of Cebu, Cebu, Philippines • On-site

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Mid level

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  • Full-time
  • bachelor degree, professional certificate
  • Career Development And Training Opportunities, Competitive Salary Package, Performance-based Incentives, Recognition Programs, Mentorship From Industry Experts, Defined Career Progression Paths
  • Posted 2h ago
  • ~40 hrs/week

Responsibilities

Drive business growth by providing innovative financial solutions and cross-selling to high-net-worth clients. Maintain strong customer relationships through professional financial analysis and regular market updates to ensure satisfaction and retention.

Requirements

Requires a bachelor's degree in Finance, Business, or a related field, with 2 to 5 years of retail banking sales experience. Preference is given to candidates with licenses in Fixed Income, Equities, UITF TOAP, and Insurance.

Full job description

About the Job

  • Location: Iloilo, Cebu, Davao
  • Corporate Title: Junior Officer to Senior Manager
  • Work Arrangement: Onsite

Our Priority Banking team is looking for experienced professionals to join us in Iloilo, Cebu, Davao in the role of Relationship Manager.

In this role, you will drive the business by prioritizing high-net-worth clients for innovative financial solutions and cross-selling, ensuring customer satisfaction and retention. Stay abreast of market trends and competitor activities, continually enhancing service levels and operational efficiency.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

  • Generation and maintenance of business to achieve sales targets
  • Sourcing, calling, and presenting bank products/services/investment opportunities to the individual
  • Building an information database on existing high-net-worth clients to support relationship-building and cross-selling efforts
  • Conducting highly professional consultative financial analysis and profiling sessions with high-net-worth clients to identify suitable financial and investment products and services for them to achieve their personal financial and investment objectives
  • Foster and deepen customer relationships by providing regular market information updates and trend analyses on local equities, bonds, and other investment instruments through market specialists; conduct follow-up calls/visits to assist them in their investment decisions
  • Provide professional service to achieve customer satisfaction and retention

What we're looking for

  • Bachelor's degree in Finance, Accountancy, Banking, Business Administration, Commerce, Marketing, Economics, or related fields
  • Licensed to sell Fixed Income and Equities; with UITF TOAP Certification; and Insurance (Traditional/VUL) licenses (an advantage but not required for fresh graduates)
  • 2 to 5 years of sales experience in retail banking, preferably in the wealth segment; fresh graduates with a strong academic track record are welcome to apply
  • Solid knowledge of financial products such as Deposits, FX, Fixed Income, Equities, Mutual Funds, UITFs, Bancassurance, Loans, and Cash Management solutions (training will be provided for fresh graduates)
  • Ability to conduct in-depth portfolio reviews and provide holistic financial advice
  • Strong understanding of the macroeconomic landscape and its impact on wealth management
  • Excellent relationship-building, communication, and consultative selling skills

What you can expect from joining our team

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs to reward high-performing individuals
  • Opportunity to work with industry experts and be mentored by them
  • Defined career progression paths to guide you in your professional growth

Related keywords

Priority BankingHigh-Net-Worth ClientsWealth ManagementFixed IncomeEquitiesUITF TOAP CertificationBancassuranceMutual FundsCash ManagementFinancial ProfilingRetail BankingMacroeconomic LandscapeInvestment InstrumentsPortfolio Review

About East West Banking Corporation

LinkedInVisit site

Your dream. Our focus.

Industry
Banking
Company size
5,001-10,000 employees
Founded
1994
Headquarters
Taguig City, Metro Manila
LinkedIn followers
136,728

Company Overview East West Banking Corporation, established in 1994, is one of the fastest-growing banks in the country today. It caters to the financial needs of consumers, middle market corporates, and the mass affluent. Through its vast network of stores nationwide, it offers a wide range of banking products and services, as well as allied financial services: non-life insurance brokerage, bancassurance, and leasing. EastWest’s goal is to provide excellent customer service, relevant products that meet the customer needs and having the most engaged and loyal customers and employees, while providing services befitting of a world-class bank anchored on service excellence in its chosen markets. With steadfast commitment to make "Your Dream Our Focus," EastWest continues to develop innovative products and services and alternative delivery channels that cater to the diverse and evolving needs of its clientele. Mission For our chosen markets by providing them with excellent service in the delivery of integrated and innovative products, responsive to their current and future financial needs, at the best value. For our employees by continuously providing them with opportunities to develop their full potential and by giving recognition and rewards commensurate to their contribution. For our community by committing ourselves to improving the quality of life of those around us through the support for various charities and involvement in outreach activities. For our regulators by uncompromisingly adhering to the highest standards of business ethics and corporate governance. For our shareholders by managing the bank professionally and prudently to consistently achieve optimal possible returns.

Offices: 5th Ave. corner 23rd St. Bonifacio Global City, Taguig City, Metro Manila 1634, PH

FinanceBankingFinancial Services
View all jobs at East West Banking Corporation

Frequently asked questions

How many Customer Service & Support jobs are open in City of Cebu, Philippines right now?

There are currently 42 open customer service & support positions in City of Cebu, Philippines listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in City of Cebu, Philippines?

Companies currently hiring include BDO Unibank, Metrobank, Virtual Business Partners LLC, EXL, The Golden Legacy Financing Corporation, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in City of Cebu, Philippines?

Yes — 9 of the 42 open customer service & support positions offer remote or hybrid work (5 remote, 4 hybrid).

How do I apply for Customer Service & Support jobs in City of Cebu, Philippines?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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