Pasay, Metro Manila, Philippines · On-site
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
Skills: Customer Service, Sales, Cashiering, Product Demonstration, Inventory Management
Pasay, Metro Manila, Philippines · On-site
Leads assigned section or shift, ensuring service readiness, order accuracy, and smooth guest experience. Supports team coordination, table/bar setup, and issue escalation.
Skills: Team Leadership, Service Readiness, Order Accuracy, Guest Experience Management, Team Coordination
Marriott International Hotels, Inc.Pasay, Metro Manila, Philippines · On-site
POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – wit…
Skills: Food and beverage service, Event service, Guest relations, Table setting, Communication
Marriott International Hotels, Inc.Pasay, Metro Manila, Philippines · On-site
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties …
Skills: Team Leadership, Staff Training, Inventory Management, Guest Services, Conflict Resolution
Marriott International Hotels, Inc.Pasay, Metro Manila, Philippines · On-site
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while ma…
Skills: Sales techniques, Up-selling, Customer service, Reservation management, Data entry
Marriott International Hotels, Inc.Pasay, Metro Manila, Philippines · On-site
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Mar…
Skills: Guest Services, Front Office Operations, Team Leadership, Staff Training, Cash Handling
Pasay, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Customer Service, Phone Banking, Communication Skills, Problem Solving, Data Entry
Manila, Metro Manila, Philippines · Hybrid
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
Skills: Workforce Planning, Forecasting, Capacity Planning, Genesys WFM, Contact Center Operations
Pasay, Metro Manila, Philippines · Hybrid
Essential Functions Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance Leads significant process improvement pro…
Skills: Quality Compliance, Process Improvement, Data Analytics, Quality Tools, Mentoring
Pasay, Metro Manila, Philippines · On-site
Responsible in asking appropriate questions in order to collect enough information to create an Event for later processing by a Specialist or to send the Claimant the necessary forms to complete
Skills: Customer Service, Voice Support, Data Collection, Insurance Intake, Communication
Pasay, Metro Manila, Philippines · On-site
Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certificatio…
Skills: Training delivery, Content development, Data organization, Communication, Reporting
Pasay, Metro Manila, Philippines · On-site
Essential Functions Classroom Management/Modules/Up-training/Initiatives/Quality Lead and co-lead new hire classes and continuing education training for both new hire trainees and tenured agents. Monitors and completes d…
Skills: Classroom Management, Training Delivery, Performance Monitoring, Curriculum Development, Quality Assurance
Pasay, Metro Manila, Philippines · On-site
Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certificatio…
Skills: Customer service, Data entry, Problem solving, Communication, Fraud detection
Pasay, Metro Manila, Philippines · On-site
Improves participant decision-making process by advising participants on plan provisions. Responds to client-specific inquiries, including telephone and web correspondence. Completes transactions related to customer inqu…
Skills: Benefits Administration, Customer Service, Case Management, Call Center Operations, Participant Advising
Pasay, Metro Manila, Philippines · On-site
Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certificatio…
Skills: Customer service, Data entry, Communication, Problem solving, Analytical skills
Cebu, Isabela, Philippines · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Electrical, Mechanical, Plumbing, Carpentry, Facility maintenance
Pasay, Metro Manila, Philippines · On-site
About BDO BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy,…
Skills: Customer service, Banking operations, Transaction processing, Communication, Cash handling
Pasay, Metro Manila, Philippines · On-site
The Quality Coach is responsible for monitoring, evaluating, and improving the quality of customer interactions and operational performance. This role partners closely with frontline agents, supervisors, and leadership t…
Skills: Quality Assurance, Coaching, Performance Monitoring, Feedback Delivery, Compliance
Marriott International Hotels, Inc.Pasay, Metro Manila, Philippines · On-site
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties …
Skills: Team Leadership, Staff Training, Inventory Management, Customer Service, Conflict Resolution
Pasay, Metro Manila, Philippines · On-site
The Workplace and Collaboration SME will be part of an agile product team responsible for the deployment and lifecycle management of software/applications. It shall take part in managing laptops and desktops, both physic…
Skills: Application Packaging, MECM, Microsoft Intune, PowerShell Scripting, PSAppDeployToolkit
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The Retail Specialist is responsible for optimizing store performance by providing exceptional customer service and maximizing sales. They oversee daily operations, handle subscriber transactions, and ensure efficient store maintenance.
Candidates should be capable of managing sales targets, performing product demonstrations, and maintaining store standards. While not mandatory, certifications in retail management or sales are considered advantageous.
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
DUTIES AND RESPONSIBILITIES:
Assist walk-in subscribers with their concerns and queries.
Sells all products and services to walk in customers.
Performs product demonstrations.
Accept, screen, evaluate and approve of documents received from subscribers,
Practice timely and efficient customer delivery thereby achieving targets for the
entire team
Complies to agreed shift schedules.
Complies to attendance policy including pre approval of OT availment.
Keep his/her own workplace always clean, compliant to established 5S standards
compliant to the established policies set by the company.
Execute functions as required by Iris system policies and procedures (i.e. perform cashiering functions including payments, accept and sell postpaid/prepaid stocks allocated by the Inventory
Custodian).
Ensure proper monitoring and resolution of after-sales transactions.
Encode in all transactions that are passed on to other support groups, whether at the Head or Regional Office.
Ensure proper monitoring and timely transmittal of all subscriber documents to the Credit Library.
Able to function as custodian or cashier as the need arises.
KPIs:
Achieve Store’s sales & revenue targets
Achieve favorable results for Line Wait and CSAT/MSP ensuring customer service delivery targets are made
Achieve all standards in SLA- all transactions
Achieve minimal or ZERO exceptions
Full training compliance i.e. attendance and passing of all examinations.
TOP 3-5 DELIVERABLES:
Achieving and exceeding sales targets.
Maintaining high levels of customer satisfaction.
Implementing effective visual merchandising strategies.
Optimizing store operations for efficiency and profitability.
Developing and leading a high-performing store team.
Certifications:
Optional: Certifications in retail management, customer service, or sales techniques may be advantageous, but not mandatory for all positions.
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
Certified LinkedIn Top Company. Friends on a mission to uplift Filipino lives every day through technology.
Globe is a leading full-service telecommunications company in the Philippines and publicly listed in the PSE with the stock symbol GLO. The company serves the telecommunications and technology needs of consumers and businesses across an entire suite of products and services including mobile, fixed, broadband, data connectivity, internet and managed services. It has major interests in financial technology, digital marketing solutions, venture capital funding for startups, and virtual healthcare. In 2019, Globe became a signatory to the United Nations Global Compact, committing to implement universal sustainability principles. Its principals are Ayala Corporation and Singtel, acknowledged industry leaders in the country and in the region. VISION We see a Philippines where Families' dreams come true, Businesses flourish, and the Nation is admired. MISSION To do our part, we create Wonderful Experiences for people to have choices, Overcome Challenges, and discover new ways to Enjoy Life. OUR VALUES We put our customers first. We value People & together we make the difference. We act with integrity. We care like an owner. We keep things simple. We move Fast, We are Better Everyday.
Offices: 32nd St, Taguig City, National Capital Region, PH
There are currently 144 open customer service & support positions in Pasay, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Conduent, EXL, Marriott International Hotels, Inc., Royal Caribbean Group, Metrobank, among others. Browse the listings above to see every active employer.
Yes — 20 of the 144 open customer service & support positions offer remote or hybrid work (7 remote, 13 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
