Pasay, Metro Manila, Philippines · On-site
Improves participant decision-making process by advising participants on plan provisions. Responds to client-specific inquiries, including telephone and web correspondence. Completes transactions related to customer inqu…
Skills: Benefits Administration, Customer Service, Case Management, Call Center Operations, Participant Advising
Pasay, Metro Manila, Philippines · On-site
Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry ex…
Skills: Portfolio Reconciliation, Account Reconciliation, Microsoft Excel, Accounting Principles, Investment Terminology
Pasay, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Customer Service, Oral Communication, Written Communication, Microsoft Word, Microsoft Excel
Pasay, Metro Manila, Philippines · On-site
Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-on…
Skills: Customer Experience, Coaching, Soft Skills Training, Quality Monitoring, Classroom Management
Pasay, Metro Manila, Philippines · On-site
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people …
Skills: Customer Support, Written Communication, Complaint Management, Case Management, Multi-channel Support
Pasay, Metro Manila, Philippines · On-site
$27k–$30k/mo
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people …
Skills: Customer Support, Written Communication, Complaint Handling, Case Management, Multi-channel Support
Pasay, Metro Manila, Philippines · On-site
Improves participant decision-making process by advising participants on plan provisions. Responds to client-specific inquiries, including telephone and web correspondence. Completes transactions related to customer inqu…
Skills: Benefits Administration, Customer Service, Case Management, Call Center Operations, Participant Advising
Manila, Metro Manila, Philippines · Hybrid
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
Skills: B2B Service Support, Incident Management, Case Management Systems, Payment Services Support, Client Relationship Management
Pasay, Metro Manila, Philippines · On-site
This role is open for both iAspire candidates and external talents. We encourage you to refer candidates to this role. Position Title: Head, Frontend and Back Office Unit Job Summary The jobholder manages the whole Front…
Skills: Collections Management, Capacity Planning, Performance Monitoring, Credit Risk Mitigation, Team Leadership
Manila, Metro Manila, Philippines · Hybrid
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
Skills: Quality Assurance, Manual Testing, Automated Testing, Functional Testing, Regression Testing
Pasay, Metro Manila, Philippines · On-site
About Infinit-O: As a top Business Process Optimization solutions provider, we partner with the world's fastest-growing companies in Financial Services, Healthcare, and Technology, offering data-driven solutions and prov…
Skills: Technical Support, Customer Service, Troubleshooting, Microsoft Windows Administration, Microsoft SQL Server
Pasay, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Debt Collection, Credit Limit Management, Fraud Detection, Customer Service, Microsoft Word
Pasay, Metro Manila, Philippines · On-site
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people …
Skills: Retail Sales, Customer Service, Merchandising, Home Furnishing, Needs Identification
Pasay, Metro Manila, Philippines · On-site
Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certificatio…
Skills: Customer Service, Call Center Operations, Data Entry, Problem Solving, Empathetic Communication
Pasay, Metro Manila, Philippines · On-site
Essential Duties and Responsibilities: Manage the daily operations and the productivity of direct reports. Ensure that objectives are consistently met, such as the required service levels and KPI’s for Calls and Chats. C…
Skills: People Management, Logistics Services, Workforce Scheduling, Sabre GDS, Operations Management
Manila, Metro Manila, Philippines · Hybrid
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
Skills: Project Management, API Integration, Infrastructure Design, Technical Program Management, Client Consultative Guidance
Pasay, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded i…
Skills: Cash Handling, Customer Service, Documentation, Reporting, Coordination
Pasay, Metro Manila, Philippines · Remote OK
Cruise Administration Services Inc. (CASI), a Carnival Cruise Line entity in the Philippines currently has an Associate, System Administrator role available. Only candidates located in the Philippines to apply. Job Summa…
Skills: Oracle E-Business Suite, User Access Management, User Provisioning, System Maintenance, SOX Controls
Pasay, Metro Manila, Philippines · On-site
We are seeking a highly organized and goal-oriented Assistant Manager for Quality Excellence to join our team. The ideal candidate will play a crucial role in optimizing data management and analysis, RCA and process info…
Skills: Data Management, Data Analysis, Root Cause Analysis, Reporting, Storytelling
Pasay, Metro Manila, Philippines · On-site
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleani…
Skills: Quality Inspection, Staff Supervision, Room Status Management, Interdepartmental Coordination, Employee Training
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The associate advises participants on plan provisions and responds to client inquiries via telephone and web. They are responsible for completing transactions, documenting calls in the case management system, and adhering to call center metrics.
The candidate must be able to meet timeliness and accuracy standards while working with limited supervision. They should be capable of guiding participants through form completion and complying with all company policies.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Drive progress in every process
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. We leverage cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 55,000 associates, process expertise and advanced technologies, our solutions and services digitally transform our clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. We drive progress in every process for our client including disbursing approximately $100 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day. Learn more at www.conduent.com
Offices: 100 Campus Dr, Florham Park, New Jersey 07932, US · Avenida Maria Coelho Aguiar, 215, Sao Paulo, SP 05805-000, BR · 101 Yorkshire Blvd, Lexington, KY 40509, US · 40, Bengaluru, Karnataka 560066, IN · ulica Gdanska 47/49, Lodz, LD 90-729, PL
There are currently 81 open customer service & support positions in Pasay, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Conduent, EXL, Metrobank, Royal Caribbean Group, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Yes — 18 of the 81 open customer service & support positions offer remote or hybrid work (3 remote, 15 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
