About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
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About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
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About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
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About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
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About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
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About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
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About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
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About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
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About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
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About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
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About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
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About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
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About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
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Full-time
bachelor degree
Posted 18h ago
~40 hrs/week
Responsibilities
The Sr. Client Consulting Manager drives and manages complex transformational engagements, leading teams to deliver and configure payment systems for clients. They act as a thought leader and functional champion, coordinating across internal teams and vendors to ensure project success within scope and budget.
Requirements
Candidates must have 10-12 years of consulting experience with a bachelor's degree and deep expertise in payment products and financial system implementations. Proficiency in SDLC processes, Agile methodologies, and the ability to lead cross-functional teams without direct reporting lines is required.
Full job description
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Team Summary:
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems, focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact projects with tangible financial results.
VCA Tech Advisory and Implementation Services is a critical component of our VCA strategy, providing our clients with the advisory and execution muscle they require to deliver and implement strategic projects. VIS brings the ‘best of Visa’ to the clients, playing the role of orchestration layer between client teams and Visa subject matter experts (SMEs). As clients confront increased challenges in their operating environment whilst also facing capacity constraints and capability gaps, this team helps to drive implementation or delivery of their strategic initiatives, facilitating significant and tangible value creation.
What Transformation Specialist / Sr. Client Consulting Manager - does at Visa:
You will be responsible for driving and managing complex and transformational engagements where a team of techno-functional individuals are tasked to work with the client in delivering, setting-up, and configuring their payment systems to enable new products, features, and functionality as well as addressing issues that block the successful usage of these products.
Key activities are to:
Be a thought leader to drive and program manage large transformational and complex engagements with one or more delivery teams wrt execution along VISA’s products and solutions at client side
Increase the use of Gen AI for optimizing daily work deliverables and share the knowledge across teams
Drive planning, executing, and delivering projects related to card products (debit, credit, prepaid, etc.), commercial money movement solutions within scope, time, and budget constraints along a project plan.
Work as a functional and technical champion within Visa to advocate for the client. Work with the solution architects and with the product teams to understand and navigate competing product development priorities and backlogs and to effectively communicate and manage client expectations.
Collaborate with IT, Operations, Risk, Compliance, and external vendors to gather project requirements and track progress, while building strong networking with cross functional teams.
Prepare and maintain project documentation, including project plans, schedules, reports, and meeting minutes.
Monitor project risks, issues, and dependencies escalate as necessary to ensure timely resolution.
Manage the testing, defect resolution, client sign-off, and product enablement for any delivered product, feature, or enhancement.
Ensure all project activities adhere to internal control standards, industry regulations, and data security policies.
Maintain a high level of expertise across Visa products and solutions with a detailed understanding and appreciation for overall strategic context, priorities, and revenue goals.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
10-12 years of experience in consulting background driving large-scale complex programs with a bachelor’s degree in any field.
Expertise in Visa / Mastercard payment products, preferably with experience managing financial and payment system implementations
Experience with software development testing, issues identification, and resolution
Experience in SDLC processes and tools (JIRA, Rally, Wikis, etc.)
Experience using Postman or other API platforms and REST processing language
Ability to analyze data sets to identify insights, risks, and improvement opportunities
Exposure to real world AI use cases in financial services, with an ability to translate opportunities to AI requirements
Ability to learn new systems with minimal training
Experience working with cross functional teams that delivered on system requirements, design, development, implementations, testing, training, and support
Ability to manage multiple work streams simultaneously, along project milestones, risks and dependencies
Understanding and working experience with Agile, Scrum delivery models to support Agile ceremonies
Experience providing direct customer support
Ability to manage customer expectations and negotiate and influence internal and external stakeholders
Project management certification (e.g. PMP, CAPM, Prince2 Foundation) is a plus
Strong verbal and written communication skills and an ability to simplify and communicate complex technical issues to non-technical executives, sales teams, and other stakeholders
Ability to inspire, influence and lead high performing cross-functional teams who can envision and create innovative solutions that meet the needs of our global clients, leading large teams where there is not a direct reporting line
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Related keywords
Visa Consulting & AnalyticsTransformation SpecialistPayment TechnologyConsultingProject ManagementSDLCJIRARallyPostmanAPIRESTGen AIAgileScrumRisk ManagementCompliance
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid.
Learn more at Visa.com.
Offices: 900 Metro Center Blvd, Foster City, California, US · 12301 Research Blvd, Austin, TX 78759, US · 1004 NW 65th Ave, Miami, FL 33126, US · 1 Market St, San Francisco, CA 94105, US · 900 Metro Center Blvd, Foster City, CA 94404, US
Global payments technology companyFinanceInformation TechnologyBankingPaymentsPrepaid CardsFinTechVenture CapitalFinancial ServicesMobile Payments
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid.
Learn more at Visa.com.
Offices: 900 Metro Center Blvd, Foster City, California, US · 12301 Research Blvd, Austin, TX 78759, US · 1004 NW 65th Ave, Miami, FL 33126, US · 1 Market St, San Francisco, CA 94105, US · 900 Metro Center Blvd, Foster City, CA 94404, US
Global payments technology companyFinanceInformation TechnologyBankingPaymentsPrepaid CardsFinTechVenture CapitalFinancial ServicesMobile Payments