Customer Service Representative (CSA) - Healthcare
Makati, Metro Manila, Philippines · On-site
Entry level
We are seeking a dedicated and enthusiastic Customer Service Representative / Client Services Assistant to join our team. The ideal candidate will be passionate about assisting customers, resolving inquiries, and ensurin…
Skills: Customer Service, Communication, Active Listening, Conflict Resolution, Upselling
Patient Authorization Coordinator (Pharmacy Department CSR)
Makati, Metro Manila, Philippines · On-site
$28k–$33k/mo
Entry level
We are looking for a detail-oriented Patient Authorization Coordinatorto support our Pharmacy Department by managing patient insurance authorizations and ensuring timely access to prescribed medications and medical suppl…
Patient Authorization Coordinator (Pharmacy Department CSR)
Makati, Metro Manila, Philippines · On-site
$28k–$33k/mo
Entry level
We are looking for a detail-oriented Patient Authorization Coordinatorto support our Pharmacy Department by managing patient insurance authorizations and ensuring timely access to prescribed medications and medical suppl…
The Patient Authorization Coordinator is the employee that interacts and works closely with many others employees. This person also interacts with the clinical sales specialists, physicians, nurses, office staff, case ma…
Skills: Patient authorization, Eligibility verification, Case management, Billing coordination, Clinical data management
Technical Support Representative/API Support (Get ₱15,000 Signing Bonus)
Makati, Metro Manila, Philippines · Hybrid
Entry level
WHAT WE OFFER PHP 15K Signing BonusCompetitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife Insurance POSITION OVERVIEW The core mission of the Technical Support R…
Skills: Technical support, Customer service, Problem-solving, Critical thinking, Communication skills
At Author Health, we’re revolutionizing how mental health care is delivered, and we want you to be part of it! Our mission is to bring compassionate, high-quality care to people with serious mental illness, substance use…
Skills: Medical billing, Revenue cycle management, ICD-10, CPT, Claims lifecycle
Thumbtack
Success Team Manager (Growth and Retention) - B2C
Makati, Metro Manila, Philippines · Remote Solely
Mid level$773M raised
Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience.…
Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded i…
Skills: Cash Handling, Customer Service, Signature Verification, Fund Transfers, Remittances
Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded i…
Skills: Cash Handling, Signature Verification, Fund Transfers, Remittances, Outward Clearing
Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded i…
Skills: Cash Handling, Signature Verification, Fund Transfers, Remittances, Outward Clearing
Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of tea…
Skills: Team Leadership, Team Motivation, Performance Management, Training, Coaching
ADP is hiring a MyLife Advisor I. The Employee Service Center supports Comprehensive Service and TotalSource (PEO and ASO) clients by providing guidance and research in response to a wide variety of questions and issues …
Skills: Payroll, Human Resources, Benefits Administration, Customer Service, Research
Oversees the day-to-day activities of associates and achievement of established associate and client service level metrics. Establishes and communicates goals and provides regular feedback to associates, including develo…
Skills: Payroll administration, Benefits administration, Team leadership, Performance management, Customer service
Oversees the day-to-day activities of associates and achievement of established associate and client service level metrics. Establishes and communicates goals and provides regular feedback to associates, including develo…
NAS Talent RM Service Technical Product Consultant I
Makati, Metro Manila, Philippines · On-site
Mid level$17B raised
ADP is hiring a Technical Product Consultant I. This position is responsible for mastering products/applications and owning the technical relationship with our customers and the internal teams. The Technical Product Cons…
NAS Talent TMS - Lyric Technical Product Consultant I
Makati, Metro Manila, Philippines · On-site
Mid level$17B raised
The NAS Technical Product Consultant I is responsible for handling all client admins/practitioners concerns to help them in managing their employees performance, compensation, succession and learning products offered by …
About the Job Location: Taguig/Makati/Paranaque Corporate Title: R&F Work Arrangement: Onsite Our Store Operations Group is looking for fresh graduates/experienced professionals to join our branches/stores in Taguig and …
Job Description Where and How You Can Work Our offices are a hub for collaboration and energy — and we also believe in working where you do your best thinking. Canva offers flexibility to work in a way that suits you, wh…
Skills: Team leadership, Operations strategy, Payments, Subscriptions, Fraud protection
Hey, mabuhay! 👋 Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point. With over 8 million downloads and a powerful ne…
Skills: Customer service, Communication, Problem resolution, Inbound calling, Outbound calling
Principal Duties & Responsibilities: The Key Account Specialist is responsible for overall client satisfaction, the processing of orders for the company’s products, expediting and coordinating the flow of work within or …
Skills: Account Management, Order Processing, Customer Satisfaction, Problem Solving, Negotiation
Customer Service Representative (CSA) - Healthcare
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Full-time
HMO, Life Insurance, Paid Time Off, VL and SL cash conversion, Performance-Based Merit Increases, Employee Recognition
Posted 7d ago
~40 hrs/week
Responsibilities
Manage high volumes of incoming customer inquiries via calls, emails, and chats while providing order assistance and product information. Identify customer needs, resolve issues, and actively seek opportunities to upsell products while maintaining professional relationships.
Requirements
Candidates must possess excellent organizational and communication skills with the ability to work in a fast-paced environment. Proficiency in Microsoft Office applications and the ability to remain calm under pressure are required.
Full job description
We are seeking a dedicated and enthusiastic Customer Service Representative / Client Services Assistant to join our team. The ideal candidate will be passionate about assisting customers, resolving inquiries, and ensuring a positive experience for all.
KEY RESPONSIBILITIES:
Manage a high volume of incoming calls, emails, and online chats from customers who are placing orders, inquiring about an order, product information, and general order assistance
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile
Stay current with industry changes/trends to provide best in class service
Meet personal/team qualitative and quantitative targets
Proficient in the required language
Excellent organizational and time-management skills.
Ability to work in a fast-paced environment.
Demonstrates the ability to communicate with others effectively, listen closely and convey points clearly.
Strong affinity for customer services.
Shows the ability to calm patients during a stressful situation.
Proficient with Microsoft Word, Excel, and Outlook
HMO with 1 free dependent upon hire
Life Insurance
20 PTO credits annually
VL and SL cash conversion
Annual Performance-Based Merit Increases and Employee Recognition
Great Company Culture
Career Growth and Learning
A laptop will be provided by the company
Onsite (Ayala, Makati/Clark, Pamanga) and Night shift
Comprehensive BPO, RPO, and Call Center Outsourcing Solutions for Growing Businesses
Industry
Outsourcing/Offshoring
Company size
501-1,000 employees
Founded
2009
Headquarters
Makati City, NCR
LinkedIn followers
22,073
SuperStaff is a comprehensive outsourcing solutions provider dedicated to delocalizing your workforce, reimagining your systems and model, and putting cost savings to work to grow your enterprise. Founded in 2009, we launched our suite of services with technical specialist offerings like programming, design, and information technology. We’ve since expanded to add customer-facing services like customer support, and more recently, recruitment support. Led by a team of experts in outsourcing, we understand both the day-to-day challenges of business and how to address them as part of the big picture to support growing companies. Because successful outsourcing is about more than just reducing your overhead. It’s about breaking free of boundaries and adding real value through exceptional people and service.
WHAT MAKES US DIFFERENT
SuperStaff was established specifically to service our parent company in 2009. We grew as an extension of a family owned business and now service an enterprise that is the largest of its kind in the private sector. The company itself dates back to the 1930’s, but our utilization of technology leads the industry and reflects our focus on innovation which is our staying power. Because of our humble roots, we can connect with smaller businesses that want to grow and dominate their industries, because your story is our story too.
Offices: 6780 Ayala Avenue Building, Makati City, NCR 1223, PH · Centerpoint Blvd, Pittston, Pennsylvania 18640, US
Human ResourcesService IndustryHospitalityConsultingSoftwareRecruitingEvent ManagementCall CenterStaffing Agency
How many Customer Service & Support jobs are open in Makati, Philippines right now?
There are currently 434 open customer service & support positions in Makati, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Makati, Philippines?
Companies currently hiring include BDO Unibank, Metrobank, ADP, Cartrack, Booth, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Makati, Philippines?
Yes — 133 of the 434 open customer service & support positions offer remote or hybrid work (22 remote, 111 hybrid).
How do I apply for Customer Service & Support jobs in Makati, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.