Pasig, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Sales, Customer retention, Customer service, Communication, Cross-selling
Pasig, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Customer service, Communication skills, Problem-solving, Time management, Attention to detail
Quezon City, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Workforce management, Real-time queue monitoring, Data analysis, Problem-solving, Communication
Quezon City, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Invoicing, Billing, Accounts Receivable, Cash Receipting, Reconciliation
Pasig, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Data entry, Customer service, Accounting, Sales support, Administrative operations
Pasig, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Customer service, Reservation management, Communication skills, Problem solving, Time management
Pasig, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Accounts receivable, General accounting, Microsoft Office, SAP, Invoicing
Pasig, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Security analysis, Vulnerability assessment, Penetration testing, SIEM, Firewalls
Pasig, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Quality auditing, Performance analysis, Coaching, Data analysis, Process improvement
On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Customer service, Communication skills, Problem-solving, Interpersonal skills, Relationship-building
Pasig, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Customer support, Omnichannel support, Transaction monitoring, Compliance, Risk assessment
Pasig, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Data entry, Documentation, Transaction coordination, Operations support, Administrative support
Quezon City, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Accounts receivable, Debt collection, Account reconciliation, Data entry, MS Office
Pasig, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Technical support, Software support, IT support, Customer service, Microsoft Office Suite
Pasig, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Quality assurance, Call monitoring, Coaching, Performance analysis, Root cause analysis
Pasig, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Team leadership, Performance management, Coaching, Quality monitoring, Productivity improvement
Quezon City, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: HSEQ systems, Administrative support, Data entry, Contractor management, Risk assessments
Pasig, Metro Manila, Philippines · Hybrid
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: General accounting, Account reconciliation, Financial reporting, Bank reconciliation, Accounts receivable
Quezon City, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Collections, Account management, Customer service, Skip tracing, Payment negotiation
Taguig, Metro Manila, Philippines · On-site
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Real-time analysis, Workforce management, Data analysis, SLA management, Case allocation
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The agent is responsible for engaging with customers to offer exclusive deals and drive sales through telephone-based interactions. They must also maintain high customer satisfaction levels while ensuring all data handling complies with company security policies.
The role requires strong communication skills and the ability to meet or exceed sales targets consistently. Candidates should be capable of managing customer accounts and identifying cross-selling opportunities within the existing customer base.
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
At Acquire Intelligence, our mission is to help business work smarter.
We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.
Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.
If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.
Advance Your Career - Join us today and be part of a team where your work makes an impact!
WHY JOIN THE A-TEAM? Come for a career, stay for the fun!
Here’s what’s waiting for you:
Your future matters:
Extra rewards along the way:
Enjoy work-life balance:
A SNAPSHOT OF YOUR ROLE
The Customer Retention Program (CRP) is a strategic sales initiative designed to reward and retain existing customers by providing them with exclusive discounts, special offers, and incentives to purchase new products. The program aims to strengthen customer loyalty, encourage repeat business, and enhance overall customer experience by making latest products more accessible and appealing.
As a Customer Retention (Sales) Agent, you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Date Privacy
Gauge Interest: Engage with customers to understand their preferences, needs, and interest in upgrading or purchasing new products.
Offer Exclusive Deals: Present tailored promotions, discounts, and incentives that are specifically crafted for loyal customers, ensuring they feel valued and appreciated.
Drive Sales: Encourage customers to explore and invest in latest innovations, thereby contributing to increased sales and market penetration.
Enhance Customer Relationships: Foster strong connections with customers by providing personalized service and demonstrating commitment to their satisfaction.
Through these efforts, the team helps maximize the impact of the CRP, ensuring it delivers tangible benefits for both customers and the company.
You will also be responsible in ensuring that all customers have the right products and services.
Establishes and maintains a high level of customer satisfaction in all sales transactions.
Consistently meets or exceeds weekly and monthly sales goals by utilizing sound telephone based selling approaches.
Determine cross sell opportunities within our existing customer base, focusing on improved customer experience
Answer customer queries regarding recent product and service offers
Providing account information to customers
Other appropriate tasks and responsibilities as requested by Management
Join the A-Team and experience the A-Life!
Acquire Intelligence helps companies grow faster and operate smarter through intelligent outsourcing and AI consulting. We deliver innovative, data driven services across back office, contact center, customer experience, and digital operations. Our global outsourcing solutions include Remote Teams, Co-sourcing, and comprehensive managed services across both onshore and offshore delivery. Each solution is designed to deliver real outcomes and lasting impact. We take an entrepreneurial approach. Fast moving, accountable, and focused on results using our proven framework of Automate. Eliminate. Reallocate. We identify opportunities to automate with intent, remove inefficiencies, and shift work to where it creates the most value. With teams in Australia, the United States, the Philippines, and the Dominican Republic, we bring global reach with hands on execution. And while we lead with technology, people remain at the heart of everything we do. Founded in 2006, we are Safe, Flexible and Innovative. This is how Acquire Intelligence transforms businesses with intelligent solutions. www.acquire.ai
Offices: Level 15, 10 Queens Road, Melbourne, VIC 3004, AU · Level 37 Robinsons Cyberscape Beta, Topaz & Ruby Rds., Ortigas Center, Pasig City, Metro Manila 1600, PH · Eastwood Avenue, Eastwood City Cyberpark, Level 6, 1800 Building, Bagumbayan, Quezon City, Metro Manila 1110, PH · Shaw Boulevard, LG-C Left Wing Lower Ground Floor Worldwide Corporate Center, Mandaluyong City, Metro Manila 1552, PH · Av. Winston Churchill No. 1001, Torre Acrópolis, piso 19, R.D., Santo Domingo, RNC: 131-29105-8, DO
Acquire Intelligence helps companies grow faster and operate smarter through intelligent outsourcing and AI consulting. We deliver innovative, data driven services across back office, contact center, customer experience, and digital operations. Our global outsourcing solutions include Remote Teams, Co-sourcing, and comprehensive managed services across both onshore and offshore delivery. Each solution is designed to deliver real outcomes and lasting impact. We take an entrepreneurial approach. Fast moving, accountable, and focused on results using our proven framework of Automate. Eliminate. Reallocate. We identify opportunities to automate with intent, remove inefficiencies, and shift work to where it creates the most value. With teams in Australia, the United States, the Philippines, and the Dominican Republic, we bring global reach with hands on execution. And while we lead with technology, people remain at the heart of everything we do. Founded in 2006, we are Safe, Flexible and Innovative. This is how Acquire Intelligence transforms businesses with intelligent solutions. www.acquire.ai
Offices: Level 15, 10 Queens Road, Melbourne, VIC 3004, AU · Level 37 Robinsons Cyberscape Beta, Topaz & Ruby Rds., Ortigas Center, Pasig City, Metro Manila 1600, PH · Eastwood Avenue, Eastwood City Cyberpark, Level 6, 1800 Building, Bagumbayan, Quezon City, Metro Manila 1110, PH · Shaw Boulevard, LG-C Left Wing Lower Ground Floor Worldwide Corporate Center, Mandaluyong City, Metro Manila 1552, PH · Av. Winston Churchill No. 1001, Torre Acrópolis, piso 19, R.D., Santo Domingo, RNC: 131-29105-8, DO
