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$19/hr–$21/hr
Full-time
high school
Medical, Dental, Vision, HCFSA, DCFSA, HSA
Posted 15h ago
~40 hrs/week
Responsibilities
The role involves managing daily mail and shipping operations, including processing packages and maintaining accurate tracking records. Additionally, the associate provides office support by fulfilling print requests, managing inventory, and assisting with workplace coordination tasks.
Requirements
Candidates must have a high school diploma or equivalent and at least two years of relevant experience. Strong communication skills, organizational abilities, and comfort with office equipment and shipping systems are required.
Full job description
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Keep Operations Running Smoothly Behind the Scenes
If you’re hands-on, organized, and thrive in a fast-paced environment, this role is for you. As a Client Services Associate, you’ll support daily office operations through mail handling, print services, and workplace coordination.
From managing deliveries to maintaining essential supplies, your work ensures the office runs efficiently and teams have what they need to stay productive.
Why This Role Matters
This role plays a key part in maintaining the flow of daily operations. By ensuring accurate mail distribution, timely processing of requests, and well-managed workspaces, you help create a reliable and efficient environment.
What You’ll Do
Mail & Shipping Operations
Receive, sort, and distribute inbound mail and packages.
Process outgoing shipments using postage and shipping systems.
Track deliveries and maintain accurate records using scanning tools and tracking systems.
Respond to inquiries related to mail and package status.
Print & Office Support
Fulfill basic print and document requests.
Provide light support for copier equipment, including toner replacement and upkeep.
Workplace & Inventory Support
Monitor and replenish paper and office supplies in copy/mail areas.
Maintain clean, organized mailrooms and service areas.
Assist with meeting room setups, office moves, and workplace support tasks as needed
Operational Support
Communicate with employees regarding deliveries and service requests.
Crosstrain across mailroom functions and support additional operational needs.
Follow all safety, security, and company procedures.
Assist with additional tasks as assigned.
What You Bring
Strong communication and customer service skills
Ability to work independently and stay organized
Familiarity with shipping/receiving processes (preferred)
Comfort using basic office systems and Microsoft Office
Hands-on, reliable, and adaptable in adynamic environment
Qualifications
High school diploma or equivalent required
2+ years of relevant experience preferred
Experience with handheld scanners, pallet jacks, or carts (preferred)
Ability to work assigned hours, including occasional overtime
Physical Requirements
Ability tolift and move packages (20–40 lbs. frequently; up to 60 lbs. with carts)
Ability to stand, walk, bend, and move throughout the day
Comfortable working in varying environmental conditions
Ability to perform manual tasks and operate office equipment
Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.
Vacancy Status: This posting is for an existing vacancy.
Pay Range
$19.50—$21.50 USD
WHAT WE OFFER
Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
Bonuses: Are available for employee and client referrals for current employees.
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.
Business models are being redefined. By new technologies, economical shifts and changing expectations for smarter ways of working. That’s where SPS comes in.
Headquartered in Switzerland and active in 20+ countries, we help leading enterprises in banking, insurance, and healthcare transform how they work. From technology-driven process outsourcing to smarter workplace solutions. With more than 8,000 employees worldwide, we approach every challenge as an opportunity, bringing passion and innovation to everything we do.
Discover how we create impact and turn possibility into reality: www.spsglobal.com.
Offices: Pfingstweidstrasse 60 B, Zürich, 8080, CH · 10 E 40th St, 9th Floor, New York, New York 10016, US · 5 Kew Road, Parkshot House, Richmond, England TW92PR, GB · Am Börstig 5, Bamberg, Bavaria 96052, DE · 60-62 Rue de Wattignies, Paris, Ile-de-France 75012, FR
Document Management ServicesBusiness Process ServicesIntelligent Automationand Digital TransformationHuman ResourcesDocument ManagementConsultingOutsourcing
Business models are being redefined. By new technologies, economical shifts and changing expectations for smarter ways of working. That’s where SPS comes in.
Headquartered in Switzerland and active in 20+ countries, we help leading enterprises in banking, insurance, and healthcare transform how they work. From technology-driven process outsourcing to smarter workplace solutions. With more than 8,000 employees worldwide, we approach every challenge as an opportunity, bringing passion and innovation to everything we do.
Discover how we create impact and turn possibility into reality: www.spsglobal.com.
Offices: Pfingstweidstrasse 60 B, Zürich, 8080, CH · 10 E 40th St, 9th Floor, New York, New York 10016, US · 5 Kew Road, Parkshot House, Richmond, England TW92PR, GB · Am Börstig 5, Bamberg, Bavaria 96052, DE · 60-62 Rue de Wattignies, Paris, Ile-de-France 75012, FR
Document Management ServicesBusiness Process ServicesIntelligent Automationand Digital TransformationHuman ResourcesDocument ManagementConsultingOutsourcing