New York, New York, United States · On-site
$25/hr–$27/hr
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: Monday–Friday | 8:00 AM – 5:00 PM Elevate Every Moment We’re seeking a proactive, client-focused Workplace Experience Am…
Skills: Client Engagement, Hospitality Management, Administrative Coordination, Event Planning, Workspace Management
New York, New York, United States · On-site
Job Title: Client Services Associate Reports To: Client Services Leadership About the Role As a Client Services Associate, you aren’t just "handling mail"—you are the engine that keeps our workplace humming. You are a ho…
Skills: Logistics Management, Hospitality, Customer Service, MS Office, Package Tracking Software
Houston, Texas, United States · On-site
🌟 Office Service Assistant Location: New York, NY 10001 Schedule: Mon - Fri 6:30 am - 3:30 pm or 12:30 pm - 9:30 pm Employment Type: Full-time | Onsite We’re looking for a reliable, energetic Office Service Assistant to…
Skills: Facilities Support, Mailroom Management, Customer Service, Reprographics, Pantry Maintenance
Washington, District of Columbia, United States · On-site
$105k–$120k/yr
Workplace Solutions Manager 📍 Washington, DC On-site Transform the Workplace. Elevate the Experience. We are seeking a dynamic, hospitality-driven Workplace Solutions Manager to lead the delivery of integrated workplace…
Skills: Workplace Strategy, Hospitality Management, Vendor Management, Stakeholder Management, Project Management
New York, New York, United States · On-site
🌟 Facilities Services Associate Location: New York, NY 10001 Schedule: Mon - Fri 6:30 am - 3:30 pm or 12:30 pm - 9:30 pm Employment Type: Full-time | Onsite We’re looking for a reliable, energetic Facilities Services As…
Skills: Facilities Management, Office Services, Mailroom Operations, Customer Service, Package Handling
Renton, Washington, United States · On-site
Job Title: Mailroom Associate Reports To: The Mailroom Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Mailroom Associate provides exceptional…
Skills: Customer Service, Mail Processing, Shipping And Receiving, MS Office Suite, Organizational Skills
New York, New York, United States · On-site
Job Title: Office Services Specialist/Field Support Specialist (On Call) Reports To: The Office Services Specialist (On Call), will report to the Client Services Supervisor, Client Services Manager, Human Resources, or e…
Skills: Customer Service, MS Office Suite, Shipping and Receiving, Mailroom Management, Reception
New York, New York, United States · On-site
$18/hr–$18/hr
We are seeking a reliable and detail-oriented Client Service Associate to join our team. The ideal candidate will be responsible for mailroom tasks, print production, restocking and maintaining inventory for office and p…
Skills: Mailroom Operations, Print Production, Inventory Management, Shipping Processes, FedEx
Las Vegas, Nevada, United States · On-site
$19/hr–$20/hr
Job Title: Field Support Specialist (On-Call) Reports To: The Field Support Specialist (On-Call) will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Over…
Skills: Customer Service, Mailroom Management, MS Office Suite, Shipping and Receiving, Communication Skills
Lisle, Illinois, United States · On-site
Receptionist (Lobby Ambassador) Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Create Exceptional First Impressions If you're passionate about hospitality, enjoy interacting wit…
Skills: Customer Service, Communication Skills, Microsoft Office Suite, Outlook, Multitasking
Santa Clara, California, United States · On-site
Receptionist (Lobby Ambassador) Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Create Exceptional First Impressions If you're passionate about hospitality, enjoy interacting wit…
Skills: Customer Service, Communication Skills, Microsoft Office Suite, Outlook, Multitasking
Horsham, Pennsylvania, United States · On-site
$24/hr–$25/hr
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Typical Working Hours: Mondays to Fridays; 8AM - 5PM / 9AM - 6PM (Tentative) Lead Workplace Operations That Keep Business Moving I…
Skills: Mailroom Operations, Shipping and Receiving, Leadership, Customer Service, Inventory Management
Lowell, Massachusetts, United States · On-site
Receptionist (Lobby Ambassador) Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Create Exceptional First Impressions If you're passionate about hospitality, enjoy interacting wit…
Skills: Customer Service, Communication Skills, Microsoft Office Suite, Outlook, Multitasking
Horsham, Pennsylvania, United States · On-site
Receptionist (Lobby Ambassador) Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Create Exceptional First Impressions If you're passionate about hospitality, enjoy interacting wit…
Skills: Customer Service, Communication Skills, Microsoft Office Suite, Outlook, Multitasking
Seattle, Washington, United States · On-site
$28/hr–$30/hr
The Client Services Supervisor will manage multiple reception and mailroom sites (Business Service Centers). The position is responsible for daily service delivery, employee management, overall customer satisfaction, and…
Skills: People Management, Customer Service, Operational Management, Relationship Building, Staff Scheduling
New York, New York, United States · On-site
$75k–$80k/yr
Client Service Supervisor 📍 New York, New York, United States On-site The Client Service Supervisor (CSS) oversees on-site operations across multiple projects or sites, ensuring high-quality service delivery, staff mana…
Skills: Staff Management, Client Relationship Management, Operational Management, Reprographics, Budgeting
Seattle, Washington, United States · On-site
$115k–$130k/yr
We are seeking an experienced Client Manager to oversee a portfolio supporting a key national client across multiple locations. This leadership role is responsible for driving operational excellence, developing high-perf…
Skills: Multi-site Operations Management, Executive Relationship Management, P&L Management, Strategic Planning, Team Leadership
Atlanta, Georgia, United States · On-site
Job Title: Office Services Specialist/Field Support Specialist (On Call) Reports To: The Office Services Specialist (On Call), will report to the Client Services Supervisor, Client Services Manager, Human Resources, or e…
Skills: Customer Service, MS Office Suite, Mail Handling, Shipping And Receiving, Facilities Support
White Plains, New York, United States · On-site
$19/hr–$20/hr
Client Services Associate (Reprographics) Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Typical Schedule: Monday–Friday | 8:00AM–5:00PM Support the Work Behind the Workplace We…
Skills: Reprographics, Print Management, Mailroom Operations, Customer Service, Microsoft Office Suite
New York, New York, United States · On-site
#temporary Job Title: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Service…
Skills: Customer Service, Mail Processing, Shipping And Receiving, MS Office Suite, Organizational Skills
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The role focuses on creating a welcoming office environment by greeting clients, managing concierge services, and coordinating catering and events. It also involves maintaining shared workspaces and gathering client feedback to improve the overall office experience.
A high school diploma is required, with a degree in hospitality or a related field preferred. Candidates should have experience in corporate hospitality roles and the physical ability to lift up to 60 lbs.
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
We’re seeking a proactive, client-focused Workplace Experience Ambassador to transform the office into a welcoming, seamless, and memorable environment. You’ll be the warm welcome in the morning, the thoughtful touch throughout the day, and the fond farewell at the end — creating an exceptional in-office experience for clients, visitors, and employees.
This role combines hospitality, administrative coordination, and personalized service, making it ideal for someone who thrives on delighting others and going above and beyond to exceed expectations.
Client Engagement
Office and Concierge Services
Event and Catering Support
Workspace Management
Feedback and Continuous Improvement
Emergency Response
As a Workplace Experience Ambassador, you are the heartbeat of the office. Every interaction, every thoughtful touch, and every personalized service contributes to an elevated, client-centric environment that leaves a lasting impression.
Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.
Use of Artificial Intelligence (AI):
No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
Vacancy Status:
This posting is for an existing vacancy.
WHAT WE OFFER
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.
The Power of Possibility
Business models are being redefined. By new technologies, economical shifts and changing expectations for smarter ways of working. That’s where SPS comes in. Headquartered in Switzerland and active in 20+ countries, we help leading enterprises in banking, insurance, and healthcare transform how they work. From technology-driven process outsourcing to smarter workplace solutions. With more than 8,000 employees worldwide, we approach every challenge as an opportunity, bringing passion and innovation to everything we do. Discover how we create impact and turn possibility into reality: www.spsglobal.com.
Offices: Pfingstweidstrasse 60 B, Zürich, 8080, CH · 10 E 40th St, 9th Floor, New York, New York 10016, US · 5 Kew Road, Parkshot House, Richmond, England TW92PR, GB · Am Börstig 5, Bamberg, Bavaria 96052, DE · 60-62 Rue de Wattignies, Paris, Ile-de-France 75012, FR
The Power of Possibility
Business models are being redefined. By new technologies, economical shifts and changing expectations for smarter ways of working. That’s where SPS comes in. Headquartered in Switzerland and active in 20+ countries, we help leading enterprises in banking, insurance, and healthcare transform how they work. From technology-driven process outsourcing to smarter workplace solutions. With more than 8,000 employees worldwide, we approach every challenge as an opportunity, bringing passion and innovation to everything we do. Discover how we create impact and turn possibility into reality: www.spsglobal.com.
Offices: Pfingstweidstrasse 60 B, Zürich, 8080, CH · 10 E 40th St, 9th Floor, New York, New York 10016, US · 5 Kew Road, Parkshot House, Richmond, England TW92PR, GB · Am Börstig 5, Bamberg, Bavaria 96052, DE · 60-62 Rue de Wattignies, Paris, Ile-de-France 75012, FR
