New York, New York, United States · On-site
#temporary SPS Global is seeking a polished and service-oriented Executive Receptionist to manage front office operations while supporting hospitality and workplace services. This multi-faceted role ensures a professiona…
Skills: Customer Service, Front Office Management, Microsoft Office Suite, Hospitality Management, Time Management
Culver City, California, United States · On-site
$23/hr–$24/hr
Job Title: Receptionist Reports To: Client Services Leadership About the Role As our Receptionist, you are the first point of contact and the ultimate brand ambassador. You don’t just answer phones; you curate a 5-star g…
Skills: Guest Experience Management, Switchboard Operation, Access Control, Facility Security, Event Coordination
Nashville, Tennessee, United States · On-site
Job Title: Client Services Associate Reports To: Client Services Leadership About the Role As a Client Services Associate, you aren’t just "handling mail"—you are the engine that keeps our workplace humming. You are a ho…
Skills: Mail Management, Hospitality, Logistics, MS Office, Customer Service
New York, New York, United States · On-site
#parttime #temporary Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: 25 hours/week | Shifts between 7:30AM–3:30PM or 3:00PM–11:00PM/12:00AM Business Hours: Monday–Sunda…
Skills: Communication, Interpersonal Skills, Customer Service, Hospitality, Organization
New York, New York, United States · On-site
#parttime #temporary Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: Monday–Sunday| 7:00 AM – 3:00 PM / 3:00 PM – 12:00 AM (Day and Mid shift) Create Unforgettable Gues…
Skills: Customer Service, POS Systems, Merchandising, Inventory Control, Loss Prevention
Sunnyvale, California, United States · On-site
$23/hr–$26/hr
Job Title: Receptionist Reports To: The Receptionist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Receptionist provides exceptional service by greeti…
Skills: Customer Service, Communication Skills, Time Management, Organization Skills, Multi-line Phone Systems
Pittsburgh, Pennsylvania, United States · On-site
We are looking for a friendly and professional Receptionist to be the first point of contact for visitors and employees. In this role, you will greet guests, manage incoming calls, and provide excellent customer service …
Skills: Customer Service, Visitor Management, Call Routing, MS Office, Administrative Support
Cupertino, California, United States · On-site
$23/hr–$26/hr
Job Title: Courier Driver ( Floater) Reports To: This role reports to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: As a Courier, Freight, and Driver Dock Support Specia…
Skills: Courier Services, Freight Handling, Route Navigation, Vehicle Maintenance, Dock Operations
Austin, Texas, United States · On-site
SPS is seeking a professional and customer-focused Mailroom Associate to support daily mailroom operations within a corporate client environment. This role is ideal for someone with previous mailroom experience who enjoy…
Skills: Mail Processing, Shipping and Receiving, Customer Service, Package Tracking, Reprographics
Denver, Colorado, United States · On-site
$23/hr–$24/hr
Client Services Supervisor 📍 Denver, CO 80202 On site SPS Global is seeking candidates with supervisory or leadership experience in a similar operational environment. The position is responsible for daily service delive…
Skills: Supervisory Leadership, Performance Management, Employee Development, Scheduling, Customer Service
Washington, District of Columbia, United States · On-site
$33/hr–$36/hr
Workplace Experience Supervisor 📍 NW Washington, DC 20005 On site The Workplace Experience Supervisor is the visible leader of the front‐of‐house experience, setting the tone for how clients, guests, and employees feel …
Skills: Hospitality Management, Team Leadership, Staff Scheduling, Performance Evaluation, Client Relationship Management
New York, New York, United States · On-site
#Entrylevel Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: Monday–Friday | 8:00 AM – 5:00 PM Make an Impact Behind the Scenes Are you detail-driven, service-oriented, …
Skills: Expense Processing, Financial Administration, Vendor Invoice Management, Travel Coordination, Microsoft Office Suite
West Chester, Ohio, United States · On-site
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: Monday–Friday | 7:30 AM – 4:30 PM Keep Workplace Operations Running Smoothly If you're organized, dependable, and enjoy …
Skills: Mail Distribution, Shipping and Receiving, Document Services, Customer Service, Organization
White Plains, New York, United States · On-site
$80k–$90k/yr
The Office Services Manager oversees a client location at a law firm, leading on-site staff to ensure client expectations are met or exceeded. This role involves managing a team responsible for Reception/Concierge, Mail/…
Skills: Office Operations Management, Team Leadership, Client Relationship Management, KPI Reporting, SLA Management
New Rochelle, New York, United States · On-site
$80k–$90k/yr
The Office Services Manager is responsible for managing a client location, law firm, with on-site staff. The manager will be a highly visible leader and is ultimately responsible for ensuring meets and/or exceeds client …
Skills: Office Services Management, Team Leadership, Client Relationship Management, KPI Reporting, SLA Management
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Manage front office operations by greeting visitors, handling calls, and ensuring NDA compliance. Support workplace hospitality by coordinating meeting room logistics and maintaining food and beverage areas.
Requires a high school diploma and 1-3 years of experience in reception, concierge, or hospitality roles. Candidates must be proficient in Microsoft Office and capable of lifting up to 40 lbs.
SPS Global is seeking a polished and service-oriented Executive Receptionist to manage front office operations while supporting hospitality and workplace services. This multi-faceted role ensures a professional and welcoming environment for employees, clients, and visitors while maintaining high standards of workplace presentation and operational efficiency.
The ideal candidate is highly organized, detail-oriented, and committed to delivering a 5-star customer experience across reception, hospitality, and office support services.
The Executive Receptionist provides exceptional service by managing front office operations while supporting hospitality functions across the workplace. Responsibilities include greeting visitors, answering inbound calls, coordinating meeting room logistics, and ensuring the proper setup and presentation of food and beverages for meetings, conferences, and corporate events.
In addition to reception duties, this role supports mail and office services operations and assists with general facilities tasks to ensure a seamless and professional workplace experience.
Reports To:
Client Services Supervisor, Client Services Manager, or equivalent leadership
Provide 5-star customer service to employees, visitors, and clients
Answer incoming telephone calls and route callers to the appropriate department
Greet visitors, log them into the visitor system, and ensure NDA compliance
Activate temporary employee badges and manage access cards
Escalate security concerns when necessary
Maintain a clean, professional, and organized reception area
Train backup personnel on reception procedures and policies
Stock and maintain food and beverage areas including pantry, barista stations, kitchens, and conference rooms
Assist with meeting room setups and breakdowns for onsite meetings and events
Coordinate catering and hospitality support for meetings and conferences
Maintain cleanliness and presentation standards across hospitality areas
Sort and distribute mail and packages
Receive and track inbound deliveries and notify employees
Provide backup support for mail and office services operations
Monitor office supplies and replenish inventory as needed
Schedule meeting rooms and assist with administrative tasks
Perform light facilities support such as organizing workspaces and minor maintenance tasks
Proactively identify additional tasks during downtime
Build professional relationships with employees, clients, and internal teams
High School Diploma or equivalent
1–3 years of experience in reception, concierge, hospitality, or administrative roles
Strong verbal and written communication skills
Proficiency with Microsoft Office Suite and ability to learn workplace technology systems
Strong organizational and time-management skills
Ability to multitask and prioritize responsibilities efficiently
Professional appearance and adherence to company policies
Experience working in a corporate office or workplace services environment
Experience supporting hospitality or meeting coordination
Client-focused with commitment to 5-star service delivery
Strong integrity and professional business ethics
Excellent verbal and written communication skills
Strong organizational skills with attention to detail
Ability to maintain confidentiality and handle sensitive information
Results-driven with strong time management and prioritization skills
Adaptable and capable of managing multiple responsibilities simultaneously
Collaborative team player with strong interpersonal skills
Proactive mindset with ability to work independently
Ability to lift or move packages up to 40 lbs.
Ability to walk, bend, kneel, stand, or sit for extended periods
Manual dexterity for operating office equipment such as phones, copiers, and scanners
Vision abilities including close vision, distance vision, peripheral vision, depth perception, and focus adjustment
Ability to work on a computer for extended periods
Travel:
None or negligible
Career Growth: Opportunities to expand expertise across reception, hospitality, and workplace services.
Learning & Development: A culture that supports continuous learning and professional development.
We Recognize Talent: Recognition programs available across all employee levels.
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.
Note: Please inquire with Human Resources regarding benefit offerings for roles under 30 hours per week, as eligibility may vary.
Disclaimer:
This job description is not intended to be a comprehensive listing of duties or responsibilities. Duties may change at any time with or without notice.
Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.
Use of Artificial Intelligence (AI):
No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
Vacancy Status:
This posting is for an existing vacancy.
WHAT WE OFFER
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.
The Power of Possibility
Business models are being redefined. By new technologies, economical shifts and changing expectations for smarter ways of working. That’s where SPS comes in. Headquartered in Switzerland and active in 20+ countries, we help leading enterprises in banking, insurance, and healthcare transform how they work. From technology-driven process outsourcing to smarter workplace solutions. With more than 8,000 employees worldwide, we approach every challenge as an opportunity, bringing passion and innovation to everything we do. Discover how we create impact and turn possibility into reality: www.spsglobal.com.
Offices: Pfingstweidstrasse 60 B, Zürich, 8080, CH · 10 E 40th St, 9th Floor, New York, New York 10016, US · 5 Kew Road, Parkshot House, Richmond, England TW92PR, GB · Am Börstig 5, Bamberg, Bavaria 96052, DE · 60-62 Rue de Wattignies, Paris, Ile-de-France 75012, FR
The Power of Possibility
Business models are being redefined. By new technologies, economical shifts and changing expectations for smarter ways of working. That’s where SPS comes in. Headquartered in Switzerland and active in 20+ countries, we help leading enterprises in banking, insurance, and healthcare transform how they work. From technology-driven process outsourcing to smarter workplace solutions. With more than 8,000 employees worldwide, we approach every challenge as an opportunity, bringing passion and innovation to everything we do. Discover how we create impact and turn possibility into reality: www.spsglobal.com.
Offices: Pfingstweidstrasse 60 B, Zürich, 8080, CH · 10 E 40th St, 9th Floor, New York, New York 10016, US · 5 Kew Road, Parkshot House, Richmond, England TW92PR, GB · Am Börstig 5, Bamberg, Bavaria 96052, DE · 60-62 Rue de Wattignies, Paris, Ile-de-France 75012, FR
