Pampanga, Philippines · Remote OK
Your potential has a place here with TTEC’s award-winning employment experience. As a, Reporting Analyst working remotely in the Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC Our employe…
Skills: Reporting, Analytics, Advanced Excel, Power Query, Power Pivot
Bogota, Capital District, RAP (Especial) Central, Colombia · On-site
Recruiter Your potential has a place here with TTEC’s award-winning employment experience. As a Recruiter working On-Site in Bogotá, Colombia you’ll be a part of bringing humanity to business. #experienceTTEC Our employe…
Skills: Recruiting, High-volume sourcing, Interviewing, Applicant tracking, Candidate relationship management
Bogota, Capital District, RAP (Especial) Central, Colombia · On-site
Recruiter Your potential has a place here with TTEC’s award-winning employment experience. As a Recruiter working On-Site in Bogotá, Colombia you’ll be a part of bringing humanity to business. #experienceTTEC Our employe…
Skills: Recruiting, High-volume sourcing, Interviewing, Applicant tracking, Candidate relationship management
Dearborn, Michigan, United States · Remote OK
The Global Knowledge Base Content Specialist I will be responsible for supporting the creation and maintenance of program-specific information within the knowledge base software. This role will assist in creating either …
Skills: Content management, Project management, Analytical skills, Communication skills, Organizational skills
Hyderabad, Telangana, India · On-site
Description: TTEC is seeking a well-balanced Principal Network Engineer who has strong practical knowledge in building, maintaining, monitoring & diagnosing issues for both Network Core Technologies (Routing & Switching)…
Skills: Routing and switching, Network security, Firewalls, Cisco ACI, SD-WAN
Athens, Attica, Greece · On-site
Desktop Support Lead Technician – Athens Greece Bringing smiles is what we do at TTEC… for you and the customer. As Desktop Support Lead Technician working on site in Athens, you’ll be a part of creating and delivering a…
Skills: Desktop support, Hardware troubleshooting, Software distribution, SCCM, Active Directory
Hyderabad, Telangana, India · On-site
During a Typical Day, You’ll Support business during month end close in the above-mentioned modules.Experience in Data Migration and Integration of Oracle modules with third-party systemsUnderstanding the requirement, de…
Skills: Oracle HRMS, Payroll, Absence Management, Benefits, Forms Personalization
Hyderabad, Telangana, India · On-site
Principal Network Engineer Description: TTEC is seeking a well-balanced Principal Network Engineer who has strong practical knowledge in building, maintaining, monitoring & diagnosing issues for both Network Core Technol…
Skills: Network Engineering, Routing and Switching, Network Security, Cisco ACI, SD-WAN
Glasgow, Scotland, United Kingdom · On-site
At Percepta, we bring first-class service across each market we support. As an Financial Accountant, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being…
Skills: Financial accounting, Management accounts, Payroll coordination, Revenue calculations, Variance analysis
Quezon City, Metro Manila, Philippines · Remote Solely
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Senior Executive Assistant working remotely in Philippines, you’ll be a part of bringing humanity to business.…
Skills: Administrative support, Operational support, Governance support, Project coordination, Financial oversight
McAllen, Texas, United States · On-site
At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Manager onsite in McAllen TX. you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an awa…
Skills: Leadership, Mentoring, Coaching, Customer service, Team management
Charlotte, North Carolina, United States · On-site
$62k–$65k/yr
Your potential has a place here with TTEC’s award-winning employment experience. As a Desktop Support Senior Technician working On Site in Charlotte, North Carolina, USA, you’ll be a part of bringing humanity to business…
Skills: Desktop support, Technical support, Troubleshooting, Hardware repair, Asset management
Tempe, Arizona, United States · On-site
$70k–$75k/yr
Your potential has a place here with TTEC’s award-winning employment experience. As a Sales Service Delivery Manager working onsite in Tempe, AZ, you’ll help lead a sales-focused customer experience team that brings huma…
Skills: Sales management, Team leadership, Coaching, Mentoring, Performance management
Asheville, North Carolina, United States · Hybrid
At Percepta, we bring first-class service across each market we support. As a Customer Purchase Survey Representative, in Asheville, NC, you’ll be a part of creating and delivering amazing customer experiences, while als…
Skills: Customer service, Communication skills, Interpersonal skills, Relationship-building, Multi-tasking
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
Product Marketing Lead We are looking for a Product Marketing Lead to help define how we position our solutions in market and bring them to customers. This role works closely with sales, consulting, delivery, partner tea…
Skills: Product marketing, Go-to-market strategy, Messaging and positioning, Sales enablement, Stakeholder management
Dearborn, Michigan, United States · Hybrid
Pro Sales Customer Care Representative At Percepta, we bring first-class service across each market we support. As a Pro Sales Customer Care Representative in Dearborn, MI, you’ll be a part of creating and delivering ama…
Skills: Customer Service, Communication, Computer Skills, Typing, Problem Solving
Montreal, Quebec, Canada · Hybrid
Your potential has a place here with TTEC’s award-winning employment experience. As a French-English Bilingual Customer Service Representative working Hybrid as required by the business, in Montreal, Quebec, Canada, you’…
Skills: Customer service, Luxury retail, Sales, Client support, CRM platforms
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
Product Marketing Lead We are looking for a Product Marketing Lead to help define how we position our solutions in market and bring them to customers. This role works closely with sales, consulting, delivery, partner tea…
Skills: Product marketing, Go-to-market strategy, Messaging and positioning, Sales enablement, Stakeholder management
Melbourne, Florida, United States · Remote OK
Technical Service Representative II At Percepta, we bring first-class service across each market we support. As a Technical Service Representative II in Melbourne, Florida, you’ll be a part of creating and delivering ama…
Skills: Claims processing, Automotive mechanical knowledge, Analytical skills, Problem-solving, Time management
Athens, Attica, Greece · On-site
Bringing smiles is what we do at TTEC… for you and the customer. As a Sales Trainer working onsite in Athens, Greece, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTE…
Skills: Sales training, Adult learning, Coaching, Mentoring, Training facilitation
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The Reporting Analyst will generate and analyze operations and financial reports to provide actionable insights for process improvement. They will manage complex business projects, develop data-driven dashboards, and collaborate directly with leadership teams.
Candidates must have at least one year of experience in reporting and analytics, preferably within a BPO environment. Proficiency in advanced Excel, Power Query, and Power Pivot is required, along with strong communication and data interpretation skills.
Your potential has a place here with TTEC’s award-winning employment experience. As a working remotely in the Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all!
What You’ll Do –
Are you looking for an opportunity where you will bring your analytical skills to the table and provide
recommendations to improve processes? As a Senior Specialist, Reporting, you will provide value added
service to the TTEC client base by generating and analyzing operations and financial reporting.
Responsibilities include business evaluation, process development, business analysis, business modeling
and report development.
You’ll contribute to the success of the customer experience as well as the overall success of the team.
During a Typical Day, You’ll:
Minimum 1 of experience in Reporting and Analytics (BPO experience preferred).
Must-have:
• Advanced Excel
• Power Query
• Power Pivot
• Strong communication skills
• Strong understanding of data, performance and KPI - to be able to apply in BPO operations and
to interpret reporting needs.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies
build engaged, pleased, profitable customer experiences powered by our combination of humanity and
technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message,
text, and video chat with millions of customers every day. These exceptional customer experiences start
with you.
Visit https://mybenefits.ttec.com for more information.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive
consideration for employment without regard to race, color, religion, sexual orientation, gender
identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to
building a diverse and inclusive workforce that respects and empowers the cultures and perspectives
within our global teams. We aim to reflect the communities we serve, by not only delivering amazing
service and technology, but also humanity. We make it a point to make sure all our employees feel
valued, belonging, and comfortable being their authentic selves at work. As a global company, we know
diversity is our strength because it enables us to view things from different vantage points and for you
to bring value to the table in your own unique way.
We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.
Offices: 100 Congress Ave, Suite 1425, Austin, Texas 78701, US · 1 Canadian Rd, Oakville, Ontario L6J 5E4, CA · 40 E. Rio Salado Parkway, Suite 150 and 1000, Tempe, Arizona 85281, US · 20101 Hamilton Ave, Suites 100 and 350, Torrance, California 95652, US · 555 Rue Chabanel E, Suite 302, Montreal, Quebec H2N 2J2, CA
We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.
Offices: 100 Congress Ave, Suite 1425, Austin, Texas 78701, US · 1 Canadian Rd, Oakville, Ontario L6J 5E4, CA · 40 E. Rio Salado Parkway, Suite 150 and 1000, Tempe, Arizona 85281, US · 20101 Hamilton Ave, Suites 100 and 350, Torrance, California 95652, US · 555 Rue Chabanel E, Suite 302, Montreal, Quebec H2N 2J2, CA
