Athens, Attica, Greece · Hybrid
Stellenbeschreibung Starten Sie Ihre internationale Karriere bei TTEC und unterstützen Sie Booking.com – eine der bekanntesten Marken der Reisebranche. Als Deutsch- und Englischsprachiger Customer-Service-Mitarbeiter (Re…
Skills: Fluent German, Fluent English, Customer Service, Problem Solving, Computer Literacy
Athens, Attica, Greece · Hybrid
Podrobnosti o pozici Ve společnosti TTEC, uznávaném a oceňovaném zaměstnavateli, na vás čeká místo, kde můžete rozvíjet svůj potenciál. Jako pracovník zákaznického servisu v oblasti cestovního ruchu pro Booking.com, s pr…
Skills: Czech Fluency, Slovak Fluency, English Fluency, Customer Service, Computer Literacy
Austin, Texas, United States · Remote Solely
$19/hr–$20/hr
Your potential has a place here with TTEC’s award-winning employment experience. As a Temporary Workforce Management Specialist– Real Time working remotely in United states, you’ll be a part of bringing…
Skills: Data analysis, Workforce management, Staffing coordination, Forecasting, Reporting
Melbourne, Florida, United States · On-site
Lead Customer Experience Specialist At Percepta, we bring first-class service across each market we support. As a Lead Customer Experience Specialist in Melbourne, Florida, you’ll be a part of creating and deliveri…
Skills: Customer Experience, Conflict Resolution, Escalation Management, Coaching and Mentoring, Product Knowledge
Gosford, New South Wales, Australia · Hybrid
Your potential has a place here with TTEC’s award-winning employment experience. As a Sales Representative working in Gosford, Australia, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees h…
Skills: Needs-based Selling, Negotiation, CRM Systems, Lead Management, Omnichannel Communication
Manila, Metro Manila, Philippines · On-site
Your potential has a place here with TTEC’s award-winning employment experience. As a Learning and Development Trainer working onsite in locations in the Philippines such as Araneta, Cainta, Five Ecom Pasay, Novaliches, …
Skills: Adult Learning, Call Center Experience, Team Building, Mentoring, Coaching
Sydney, New South Wales, Australia · On-site
Do you have excellent customer service skills? Do you want to join a luxury brand? Join our team as a Customer Service Representative and immerse yourself in a role where every interaction is an opportunity to exceed exp…
Skills: Customer Service, Case Management, CRM, Verbal Communication, Written Communication
Sydney, New South Wales, Australia · Hybrid
Do you have excellent customer service skills? Do you want to join a luxury automotive brand? Join our team as a Case Manager and immerse yourself in a role where every interaction is an opportunity to exceed expectation…
Skills: Case Management, Customer Support, Objection Handling, Omni-Channel Communication, Problem Solving
Cainta, Rizal, Philippines · On-site
Summary The Learning Delivery Supervisor, under the direction of the Learning Delivery Manager, leads and is responsible for the performance of a team of Training Specialists. The Learning Delivery Supervisor will assist…
Skills: Leadership, Adult Learning Theory, Process Improvement, Six Sigma, Coaching
Melbourne, Victoria, Australia · On-site
Summary The Training Specialist facilitates training in several areas, including but not limited to new hire onboarding, up-training, and refresher training. Using adult learning principles, the Training Specialist ensur…
Skills: Training Delivery, Adult Learning Principles, Presentation Skills, Organizational Skills, Analytical Skills
Ciudad de México, Mexico · Hybrid
*We are hiring Bilingual Representative Customer Support Representative* Hydrid - 1 day on-site | Mexico City (Monumento a la Revolución) Monday to Friday - (availability to work Saturdays if required) in that case, days…
Skills: Customer Service, Problem Solving, Bilingual Communication, Data Entry, Troubleshooting
Melbourne, Florida, United States · Hybrid
At Percepta, we bring first-class service across each market we support. As a Guided Virtual Tour Specialist in Melbourne, FL, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying…
Skills: Customer Experience, Product Knowledge, Outbound Communication, Video Conferencing, Active Listening
Austin, Texas, United States · Remote OK
$13/hr–$16/hr
Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC Our TTEC Remote C…
Skills: Customer Service, Conflict Resolution, Research, Product Knowledge, Computer Literacy
Athens, Attica, Greece · On-site
People and Culture Generalist – Athens, Greece (3 month fixed term contract) Bringing smiles is what we do at TTEC… for you and the customer. As a People and Culture Generalist working on site in Athens, you’ll be a part…
Skills: Employee Relations, HR Database Management, Payroll Preparation, Onboarding, Compliance
Manila, Metro Manila, Philippines · On-site
Your potential has a place here with TTEC’s award-winning employment experience. As a Team Lead working onsite in locations in the Philippines such as Araneta, Cainta, Five Ecom Pasay, Novaliches, UP Technohub, you’ll be…
Skills: Team Leadership, Performance Management, Coaching, Conflict Resolution, Time Management
São Paulo, São Paulo, Brazil · Remote OK
Business Development Executive (Bilingual – Fluent in English) 🌎 Do you want to manage the strategy of one of the world’s leading payment technology brands? We are looking for a hunter profile, analytical, and with adva…
Skills: B2B Sales, Prospecting, Account Management, CRM Management, Negotiation
United States · Remote OK
Director, Client Provided Tool Product Ownership At Percepta, we bring first-class service across each market we support. As Director, Client Provided Tool Product Ownership, you’ll be a part of creating and delivering a…
Skills: Product Ownership, Change Management, Enterprise Operations, System Governance, Digital Transformation
Oklahoma City, Oklahoma, United States · On-site
Your potential has a place here with TTEC’s award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working onsite in Oklahoma City, you’ll be a part of bringing humanity to business. #expe…
Skills: Customer Service, Upselling, Conflict Resolution, Product Knowledge, Privacy Compliance
Melbourne, Florida, United States · On-site
Customer Care Representative At Percepta, we bring first-class service across each market we support. As a Customer Care Representative I in Melbourne, FL, you’ll be a part of creating and delivering amazing customer exp…
Skills: Customer Service, Communication, Time Management, Organizational Skills, Multitasking
Charlotte, North Carolina, United States · On-site
At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Manager onsite in Charlotte, NC you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an a…
Skills: Leadership, Mentoring, Coaching, Performance Management, Customer Experience
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide high-quality customer and partner support for Booking.com via phone, chat, and email. Resolve queries regarding room modifications, rates, and availability while ensuring a positive user experience.
Candidates must be fluent in German and English with a high school diploma and a stable home internet connection. Previous experience in customer service, hospitality, or retail is preferred, and candidates must have the right to work in Greece.
Starten Sie Ihre internationale Karriere bei TTEC und unterstützen Sie Booking.com – eine der bekanntesten Marken der Reisebranche. Als Deutsch- und Englischsprachiger Customer-Service-Mitarbeiter (Reisekundenservice) in Griechenland gestalten Sie jeden Tag unvergessliche Reiseerlebnisse für Menschen aus aller Welt. Werden Sie Teil einer Unternehmenskultur, die Ihre Entwicklung fördert und Ihren Einsatz wertschätzt.
Bringen Sie Ihre Leidenschaft für Reisen in ein dynamisches Arbeitsumfeld ein:
Sie helfen Menschen dabei, die perfekte Unterkunft zu finden, beantworten Fragen mit Kompetenz und Empathie und verwandeln jede Interaktion in ein positives Erlebnis. Ihr Service macht den Unterschied – und genau das zählt bei uns.
Schulabschluss oder gleichwertiger Abschluss
Wir bereiten Sie in umfassenden Schulungen optimal auf Ihre Aufgaben vor, sodass Sie per Telefon, Chat oder E-Mail jederzeit den bestmöglichen Service bieten können. Wir gehen davon aus, dass Sie bereits über eine der wichtigsten Eigenschaften verfügen, die man nicht lehren kann: eine natürliche, hilfsbereite Art. Diese wird sich in Ihrer täglichen Kundeninteraktion widerspiegeln.
Darüber hinaus haben Sie die Möglichkeit, innerhalb der TTEC-Community neue Kontakte zu knüpfen und Ihre Karriere in einer dynamischen, familienfreundlichen Atmosphäre voranzutreiben. Sie berichten direkt an einen Teamleiter und tragen maßgeblich zum Erfolg sowohl Ihres Teams als auch des gesamten Kundenerlebnisses bei.
Unser Geschäft besteht darin, Kunden glücklich zu machen – und das tun wir seit 1982. Wir unterstützen Unternehmen weltweit dabei, engagierte, zufriedene und rentable Kundenerlebnisse zu schaffen, die auf der Verbindung von Menschlichkeit und Technologie basieren.
TTEC steht für Vielfalt, Integration und Respekt. Wir glauben an Ihre Einzigartigkeit und an die Kraft eines Teams, das seine Stärken vereint. Bei uns finden Sie einen Arbeitsplatz, an dem Sie wachsen, sich entfalten und Sie selbst sein können.
Standort/Abteilung: Athen, Attika
Your potential has a place here with TTEC’s award-winning employment experience. As a German-English Travel Customer Service Representative in support of Booking.com working on site in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTEC
Our purpose, team, and company culture are amazing, and our Great Place to Work® certification as well as gold awards for Best Multilingual Customer Service and Best Approach to DEIB from the European Contact Centre and Customer Service Awards 2025, says it all!
What You’ll be Doing
Looking to build or level-up your career in the travel industry? Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.
25 days annual leave per year
A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.
Offices: 100 Congress Ave, Suite 1425, Austin, Texas 78701, US · 1 Canadian Rd, Oakville, Ontario L6J 5E4, CA · 40 E. Rio Salado Parkway, Suite 150 and 1000, Tempe, Arizona 85281, US · 20101 Hamilton Ave, Suites 100 and 350, Torrance, California 95652, US · 555 Rue Chabanel E, Suite 302, Montreal, Quebec H2N 2J2, CA
We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.
Offices: 100 Congress Ave, Suite 1425, Austin, Texas 78701, US · 1 Canadian Rd, Oakville, Ontario L6J 5E4, CA · 40 E. Rio Salado Parkway, Suite 150 and 1000, Tempe, Arizona 85281, US · 20101 Hamilton Ave, Suites 100 and 350, Torrance, California 95652, US · 555 Rue Chabanel E, Suite 302, Montreal, Quebec H2N 2J2, CA
