Mandaluyong, Metro Manila, Philippines · On-site
POSITION SUMMARY The Supply Chain Coordinator plays a key role in supporting the hardware supply chain lifecycle, from procurement to delivery to replenishment. This role ensures accurate PO/TO creation, inventory manage…
Skills: Supply chain management, NetSuite, Excel, Procurement, Inventory management
Pasig, Metro Manila, Philippines · On-site
$22k–$32k/mo
ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to and resolve incoming IT support requests from end-users via phone, email, or ticketing systemProvide first-level support for all IT - hardware, software, applications and …
Skills: IT Support, Hardware Troubleshooting, Software Troubleshooting, Network Troubleshooting, ITSM Tools
Hermosillo, Sonora, Mexico · On-site
Position Summary SSG is seeking reliable and detail-oriented Cleaning Personnel to help maintain a clean, safe, and organized work environment. The ideal candidate is responsible, punctual, and committed to maintaining h…
Skills: Cleaning, Sanitizing, Janitorial services, Attention to detail, Time management
Pasig, Metro Manila, Philippines · Remote OK
$48k–$55k/mo
Role Summary We are seeking a highly motivated and detail-oriented Leadership Development Coordinator to play a pivotal role in fostering the growth and development of our call center leadership employees. This position …
Skills: Training Facilitation, Leadership Development, LMS Administration, Operational Leadership, Coaching
Hermosillo, Sonora, Mexico · Remote Solely
This position is remote for Mexico applicants only Position Summary We are seeking an experienced Azure DevOps Administrator with strong Kubernetes expertise to manage, secure, and optimize our Azure DevOps and container…
Skills: Azure DevOps, Kubernetes, Azure Kubernetes Service, Docker, CI/CD Pipelines
Hermosillo, Sonora, Mexico · Remote OK
*This position is remote within Mexico. *This position requires intermediate - advanced spoken English level (B2+). *If you're interested in the position, please apply with your resume in English. Support Services Group …
Skills: C#, ASP.NET Core, RESTful APIs, Entity Framework Core, Software Design Patterns
Hermosillo, Sonora, Mexico · Remote Solely
This position is remote for Mexico applicants only Position Summary We are seeking an experienced Azure DevOps Administrator with strong Kubernetes expertise to manage, secure, and optimize our Azure DevOps and container…
Skills: Azure DevOps, Kubernetes, Azure Kubernetes Service, Docker, CI/CD Pipelines
Manila, Metro Manila, Philippines · On-site
About the Position Transform data into actionable insights! We're looking for a Business Intelligence Analyst / Developer to build and maintain end-to-end BI solutions using the Microsoft data stack. You'll work closely …
Skills: Power BI, SQL Server, Python, Microsoft Fabric, SSIS
Santiago, Santiago, Dominican Republic · Hybrid
JOB TITLE: EUC Tier 1 Support Technician DEPARTMENT: End User Computing REPORTS TO: Senior Manager of EUC LOCATION: Onsite *This position requires intermediate - advanced spoken English level (B2+). *If you're interested…
Skills: Technical support, Hardware troubleshooting, Software troubleshooting, Network troubleshooting, User account management
Santiago, Santiago, Dominican Republic · Hybrid
JOB TITLE: EUC Tier 1 Support Technician DEPARTMENT: End User Computing REPORTS TO: Senior Manager of EUC LOCATION: Onsite *This position requires intermediate - advanced spoken English level (B2+). *If you're interested…
Skills: Technical support, Hardware troubleshooting, Software support, Network troubleshooting, Ticketing systems
Hermosillo, Sonora, Mexico · On-site
We’re seeking a motivated and goal-driven individual to join our team as a Sales Call Center Representative. In this role, you’ll be the voice of our company, connecting with both current and potential customers over the…
Skills: Sales, Customer Service, Communication, Persuasion, CRM Software
Costa Rica · Remote OK
Support Services Group (SSG) is a global BPO and CX solutions company with operations in more than 10 countries around the world. We partner with some of the world's leading brands to deliver customer service, technical …
Skills: Outbound B2B Sales, Lead Generation, Prospecting, Multi-channel Outreach, Objection Handling
Toronto, Ontario, Canada
About the Call Center Representative Position We’re seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current an…
North Sydney, Nova Scotia, Canada · Remote Solely
$15/hr–$15/hr
SSG is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folk…
Skills: Customer service, Billing, Payment processing, Issue resolution, Inbound calls
North Sydney, Nova Scotia, Canada · Remote Solely
$15/hr–$15/hr
SSG is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folk…
Skills: Customer service, Billing support, Payment processing, Issue resolution, Inbound calls
Toronto, Ontario, Canada · On-site
About the Call Center Representative Position We’re seeking a personable, customer service oriented individual to join our team as a Seasonal Call Center Representative. As the primary link between our company and both c…
Skills: Customer Service, Bilingualism, French Language, English Language, CRM Software
Toronto, Ontario, Canada · On-site
About the Call Center Representative Position We’re seeking a personable, customer service oriented individual to join our team as a Seasonal Call Center Representative. As the primary link between our company and both c…
Skills: Customer Service, Bilingualism, French Language, English Language, CRM Software
Kingston, Jamaica · On-site
Support Services Group is looking for a high-energy, self-motivated, results-driven Quality Assurance Manager. This position plays a significant role in the Customer Experience by providing insights and data related to a…
Skills: Statistical Analysis, Omnichannel Monitoring, Quality Assurance, Data Analysis, Customer Experience
Kingston, Jamaica · On-site
Support Services Group is looking for a high-energy, self-motivated, results-driven Quality Assurance Manager. This position plays a significant role in the Customer Experience by providing insights and data related to a…
Skills: Quality Assurance, Statistical Analysis, Omnichannel Monitoring, Data Analysis, Performance Tracking
Mandaluyong, Metro Manila, Philippines · On-site
Support Services Group is looking for a high-energy, self-motivated, results-driven Quality Assurance Manager. This position plays a significant role in the Customer Experience by providing insights and data related to a…
Skills: Quality Assurance, Statistical Analysis, Omnichannel Monitoring, Data Analysis, Customer Experience
Mandaluyong, Metro Manila, Philippines • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Supply Chain Coordinator manages the hardware lifecycle, including procurement, order processing, and inventory reconciliation in NetSuite. They are responsible for maintaining data integrity, coordinating shipments, and providing analytical reporting to support internal teams.
Candidates should have 1–3+ years of experience in tech hardware supply chain management and advanced proficiency in Excel. Strong experience with NetSuite and a solid understanding of inventory management and logistics are required.
POSITION SUMMARY
The Supply Chain Coordinator plays a key role in supporting the hardware supply chain lifecycle, from procurement to delivery to replenishment. This role ensures accurate PO/TO creation, inventory management, and hardware component flow across multiple locations. The ideal candidate is fluent in Excel (advanced formulas, lookups, data modeling) and experienced in NetSuite for purchase orders, item records, and transfer orders.
Procurement & Order Processing
Inventory & Logistics
Excel Reporting & Analysis
NetSuite Data Integrity
Vendor & Internal Communication
QUALIFICATIONS
Company Description:
Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Our company provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more. Our mission is to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. We have strategically located ourselves in 10 countries with 20+ locations and 10,000+ employees. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide.
Empowering Your Brand With Exceptional Service and Elevated CX
Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services. Our leading omnichannel solutions drive success for businesses across the globe. Our teams specialize in back-office support, CX, tech support, business intelligence, revenue generation, collections, and performance management — always with a focus on first-call resolution and customer satisfaction. We’ve done this for over 25 years. We know what works across industries: retail, travel, healthcare, financial services, media, electronics, crisis support, quick service restaurants, and beyond. We’re “On It” We embody an “On It” culture — we prioritize clients, keep promises, and thrive on continuous improvement. Uncommon Value As seamless extensions of our partner brands, we know customer lifetime value drives success. And we speed to proficiency, meeting critical operational KPIs within 90 days. People We recruit, train, and retain a highly skilled and engaged workforce of 10,000 diverse agents. We’re hardliners for quality. We know the value of empathy. Technology Some brands want to leverage AI early and often. Some want human interactions at every step. Our expertise helps brands take advantage of AI without losing touch with customers. And our highly redundant IT infrastructure gives peace of mind to brands around the globe. Tailored Solutions We collaborate closely with our clients to design and implement programs that raise the bar on customer experience and help them gain a competitive advantage. Partnering with SSG means better CSAT scores, increased loyalty, and higher profitability through repeat business and positive referrals. Our Do/Say ratio is at or near 100%. We keep our word — we call out the risk and offer winning solutions. Get to know us. If you work with us and let us earn your trust, you’ll see your consumer relationships and market position grow — one interaction at a time.
Offices: 300 South 13th Street, Waco, TX 76701, US · 116 King St Suite, 9A, North Sydney, Nova Scotia B2A 3R7, CA · 101 W. Louis Henna, Suite 2000 Austin, Texas 78728, Austin, Texas 78728, US · Av. 27 de febrero, Santiago de los caballeros, Santiago, Dominican Republic 510000, DO · 107 L. P. Leviste, Makati, National Capital Region 1209, PH
Empowering Your Brand With Exceptional Service and Elevated CX
Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services. Our leading omnichannel solutions drive success for businesses across the globe. Our teams specialize in back-office support, CX, tech support, business intelligence, revenue generation, collections, and performance management — always with a focus on first-call resolution and customer satisfaction. We’ve done this for over 25 years. We know what works across industries: retail, travel, healthcare, financial services, media, electronics, crisis support, quick service restaurants, and beyond. We’re “On It” We embody an “On It” culture — we prioritize clients, keep promises, and thrive on continuous improvement. Uncommon Value As seamless extensions of our partner brands, we know customer lifetime value drives success. And we speed to proficiency, meeting critical operational KPIs within 90 days. People We recruit, train, and retain a highly skilled and engaged workforce of 10,000 diverse agents. We’re hardliners for quality. We know the value of empathy. Technology Some brands want to leverage AI early and often. Some want human interactions at every step. Our expertise helps brands take advantage of AI without losing touch with customers. And our highly redundant IT infrastructure gives peace of mind to brands around the globe. Tailored Solutions We collaborate closely with our clients to design and implement programs that raise the bar on customer experience and help them gain a competitive advantage. Partnering with SSG means better CSAT scores, increased loyalty, and higher profitability through repeat business and positive referrals. Our Do/Say ratio is at or near 100%. We keep our word — we call out the risk and offer winning solutions. Get to know us. If you work with us and let us earn your trust, you’ll see your consumer relationships and market position grow — one interaction at a time.
Offices: 300 South 13th Street, Waco, TX 76701, US · 116 King St Suite, 9A, North Sydney, Nova Scotia B2A 3R7, CA · 101 W. Louis Henna, Suite 2000 Austin, Texas 78728, Austin, Texas 78728, US · Av. 27 de febrero, Santiago de los caballeros, Santiago, Dominican Republic 510000, DO · 107 L. P. Leviste, Makati, National Capital Region 1209, PH
