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Scholars of Finance
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$182k–$227k/yr
Full-time
Medical insurance, Dental insurance, Vision insurance, Life insurance, Disability coverage, Parental leave
Posted 15d ago
~40 hrs/week
Responsibilities
Develop a multi-quarter roadmap to improve the quality of care and provider retention during the initial client sessions. Analyze data and conduct user research to link provider behaviors with business output metrics like rebooking rates.
Requirements
Requires 5+ years of product management experience with a track record of owning outcomes in complex environments. Candidates should possess strong analytical instincts and deep empathy for user behavior.
Full job description
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.
About the role
When it comes to seeking mental health care, the first few sessions are pivotal. Clients typically decide whether a therapist is right for them within the first or second appointment. Get the beginning right, and we’ve laid the foundation for a client who stays in care. Get it wrong, and we’ve lost someone at the exact moment they decided to ask for help.
We're hiring a Senior PM to make the beginning of care consistently great. The Care Delivery team owns the provider-facing experience from a client's first booking through their second completed session. Our job is to make sure both clients and providers come to that first session prepared, that clients understand the value of therapy by the end of it, and that booking the 2nd session is seamless.
We're starting here because it's the area with the highest risk of dropout from care — but it's only the start. As we nail this leg of the journey, the team's scope will expand to cover more of the care lifecycle. We're looking for a PM excited to take on a deeply human 0-1 problem with high business impact.
What you'll do
Develop the multi-quarter roadmap that makes high quality of care the default experience on Grow, and then build the feedback mechanisms that keep providers improving over time.
Analyze data and conduct UXR to understand what separates high-retaining providers from low-retaining ones, and what causes clients to drop out of care.
Drive the analysis to link positive provider input behaviors (e.g., prepping for sessions) with business output metrics (e.g., rebooking rates).
Set the foundation for lifecycle education that helps providers improve over time.
What you bring
5+ years of product management experience
A track record of owning end-to-end outcomes in complex environments with many stakeholders, including legal, clinical, and engineering teams.
Deep empathy for users, with good intuition on what drives human behavior and how to design around it.
Strong analytical instincts and the ability to define metrics that capture real user outcomes rather than proxy activity.
Bonus
Experience with two-sided marketplaces, where you have to balance provider and client incentives simultaneously.
Genuine interest in behavioral science, psychology, or health coaching — anything that gives you insight into what actually changes behavior/outcomes.
Experience with early-stage or ambiguous problem spaces where you had to build the roadmap from scratch rather than inherit one.
Role Details:
Employment Type: Full Time, Exempt
Base Compensation: The base compensation range for this position is $182,000–$227,000 USD Annually
This is hybrid (onsite from our NYC or San Francisco hub location three days per week: Tuesday, Wednesday, Thursday)
Full Time Employee Benefits:
Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.
Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)
Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.
Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge
Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.
Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.
Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.
Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.
Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.
Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.
Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.
Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions.
Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's AI Bias Audit Report.
Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. Learn more. Interviews are confidential; you may ask your interviewer to stop recording anytime, or opt out in advance. Choosing not to be recorded will not, by itself, affect your candidacy.
AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.
State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained.
Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact [email protected]. We’re happy to help or offer an alternative way to participate.
Related keywords
Product ManagementCare DeliveryTwo-Sided MarketplaceBehavioral SciencePsychologyHealth CoachingUXRRoadmappingRetention MetricsMental Healthcare0-1 Problem SolvingHealthcare TechnologyProvider ExperienceClient LifecycleData-Driven Decision Making
The mental health platform built for personal and professional growth.
Industry
Mental Health Care
Company size
201-500 employees
Founded
2020
Headquarters
New York, New York
LinkedIn followers
129,640
Total funding
$328M
Grow is a mental health platform built to enable progress. We are more than a marketplace — bringing together clinical expertise, always-on tools, and deep insights to help clients improve their lives, providers build practices they're proud of, and businesses offer demonstrably more effective and efficient care.
We believe mental health is a never-ending pursuit, and we build toward that progress every day — connecting people with the right expert, clearing the path to care, and turning insight into action with support that doesn't stop. At Grow, mental health isn't just a fix — it's a practice. And our goal isn't just to help clients feel better, it's to help them achieve their goals in life.
For providers, Grow is the professional home for independent clinicians. We're as invested in providers as they are in their clients — which means we handle the payors so getting paid never becomes the work. We also build the tech foundation, foster the community, and elevate expert resources so providers can focus on being the best caregivers they can be.
So far, 15 million sessions have started on Grow. Each one a step forward with therapy you begin, build on, and keep coming back to.
• Covered by insurance: 220M lives covered on Grow
• Start right away: Begin in 2 days, not the national 48-day average
• Care that fits: In-person or virtual, day or night. Search by language, specialty, and more
• Results you can feel: 80%+ of Grow clients feel better after starting therapy
• No surprise costs: Clear cost estimates and no subscriptions
Keep growing at growtherapy.com
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