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$88k–$92k/yr
Full-time
Cellphone Allowance, Incentive Eligible, Daily Pay, Paid Time Off, Holiday Pay, Medical Insurance
Posted 17d ago
~40 hrs/week
Responsibilities
Lead the hotel's rooms division, including housekeeping and front desk, while managing staff development and operational standards. Handle HR functions, financial record reconciliation, and budget management to ensure property value and guest satisfaction.
Requirements
Requires at least 3 years of progressive leadership experience in a similar hospitality environment. Must possess strong financial management, communication, and people management skills.
Full job description
Assistant General Manager | Outlook Inn
Let’s start off with the most important part-what’s in it for you:
The Perks
*Eligibility of perks is dependent upon job status
Salary Range: $88,000 to $91,500 DOE
Cellphone Allowance
Incentive Eligible
Get Paid Daily (Make any day payday)
Paid Time off & Holiday Pay (Because Balance Matters)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What Success Looks Like: Your Impact
Responsible for leading the rooms division at the hotel, including housekeeping and front desk.
Selects, supervises, trains, develops, schedules, disciplines, and counsels staff.
Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards
In conjunction with the General Manager, acts as a direct liaison to all community organizations, city officials, industry associations and public relations entities
Ensures all applicable standards, policies and procedures are fully implemented in all departments
Participates in preparation of the annual operating budget and financial plans which support the overall objectives of the property
Works with General Manager to meet or exceed established budgetary guidelines for each property
Protects and enhances the value of all property assets through appropriate programs in maintenance, security, emergency preparedness, and capital improvements
Analyzes team-member and guest feedback and discusses findings with department leaders. Introduces and leads necessary changes and improvements in process and services
Act as the People & Culture (HR) representative for the property
Conducts administrative tasks related to recruiting, hiring and onboarding new team members
Responds to employment verifications and unemployment claims
Works together with the P&C Business Partner to manage employee relations, leaves of absence and workers compensation claims
Organize, maintain, and reconcile various financial records, both manually and through automated methods
Ensure proper internal control by monitoring guest ledger, advance deposits, and other related ledgers
Performs accounting related tasks including, but not limited to, cash/checks deposits, payments, monthly petty cash report, etc.
What You Bring
At least 3 years progressive experience in a leadership role at a property of similar size and level of service
Working knowledge of all applicable laws, codes and regulations
Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals. Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public
Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results
Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements
Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building
Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
Where you’ll work: ‘The Gem of The San Juan Islands’,Outlook Inn has a rich and colorful history on Orcas Island, dating back to 1888. At Outlook Inn, guests are well cared for by a loyal team of islanders, made up of the most passionate, creative, hard-working people working in the hospitality industry today. Guests enjoy the finest dining experience on the island at the wonderful New Leaf Café where they make any event truly memorable, including weddings and special occasions.
The Fine Print Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
For big dreamers with a love for creating exceptional experiences, Columbia Hospitality delivers unparalleled service and entrepreneurial energy through a values-first, mission-driven approach.
Leading the industry in creative expertise, experiential moments, relationship building, and financial rigor, our team transforms hospitality visions into reality.
Trailblazing and adaptable, Columbia Hospitality is the go-to operator, consultant, employer, and overall solutions provider for distinctive brands and unique venues across the nation.
OUR VALUES AND PHILOSOPHY
At Columbia Hospitality, the foundation for our success is our values, which drive our interactions with guests, team members, and owners. These core values, clear vision and strong passion for creating exceptional experiences have been an integral part of Columbia’s success and growth.
ENTHUSIASM
We bring passion and fun to every aspect of what we do.
RESPECT
We treat all people with courtesy and regard.
CREATIVITY
We apply our imagination to innovate and improve guest experiences.
HONESTY
We act with integrity and are truthful in our interactions.
INCLUSION
We seek and celebrate diversity and differences.
ACCOUNTABILITY
We take responsibility for the results of our actions.
At Columbia Hospitality, our mission is OMG! Own the Values. Make it Fun. Get it Done. Contact us today, and let us help you achieve success.
Offices: 2200 Alaskan Way, Suite 200, Seattle, WA 98121, US
hospitality managementhospitality consultinghotel managementconference center managementasset managementgolf course managementprivate club managementdistinctive venue managementreceivershipsand executive search
How much do Management & Leadership jobs in Washington pay?
Based on 6341 listings with disclosed salaries, most management & leadership jobs in Washington pay between $85k–$223k per year. Individual offers vary with seniority, company size, and specialization.
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