Henrico County, Virginia, United States · Remote OK
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Summary/Objective: The Revenue Cycle Manager is responsible for all duties listed below. The position requires coordination with clients, executive staff and RCM staff for the revenue cycle management performance reporti…
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$55k–$80k/yr
Full-time
high school, professional certificate
Simple Ira Matching, Health Insurance, Paid Time Off, Paid Holidays, Dental Insurance, Vision Insurance
Posted 10d ago
~40 hrs/week
Remote in Henrico County, Virginia, United States
Responsibilities
Lead and supervise revenue cycle staff while monitoring productivity and optimizing workflows for billing, coding, and collections. Act as a liaison to executive leadership by providing strategic insights and ensuring compliance with payer guidelines.
Requirements
Requires at least five years of experience in insurance reimbursement and billing services for a Federally Qualified Health Center (FQHC). Advanced proficiency in eClinicalWorks and previous managerial experience are necessary.
Full job description
Summary/Objective:
The Revenue Cycle Manager is responsible for all duties listed below. The position requires coordination with clients, executive staff and RCM staff for the revenue cycle management performance reporting.
Essential Functions:
Core duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
1. LEAD AND SUPERVISE REVENUE CYCLE STAFF
Provide day‑to‑day leadership, coaching, and performance oversight for billing, coding, collections, and reimbursement teams.
Ensure staff adhere to organizational policies, regulatory requirements, and best practices across the full revenue cycle.
2. Monitor and Report Staff Productivity
Develop, track, and analyze productivity metrics for all revenue cycle functions.
Prepare regular performance dashboards and present findings AND SUGGESTIONS for improvement to the Director of Revenue Cycle Management and the CEO. Course correct as necessary with staff between reporting intervals.
3. Optimize Revenue Cycle Processes
Identify workflow gaps, bottlenecks, and opportunities for improvement across charge capture, claims submission, payment posting, and denial management.
Implement process enhancements that improve accuracy, reduce days in A/R, and strengthen cash flow.
4. Ensure Compliance and Quality Standards
Oversee adherence to payer guidelines, coding standards, and internal quality benchmarks.
Conduct routine audits and provide corrective action plans to maintain accuracy and compliance.
5. Collaborate with Executive Leadership
Serve as a key liaison between revenue cycle operations and executive leadership.
Provide strategic insights, trend analysis, and recommendations that support organizational financial goals
QUALIFICATIONS:
Applicant must have a minimum of five years of experience in insurance reimbursement, account collections, coding, and medical terminology.
Significant experience performing and managing billing services for a Federally Qualified Health Center (FQHC).
Advanced proficiency in eClinicalWorks (eCW) with a strong focus on reporting, analytics, and dashboard development.
To perform the job successfully, an individual should demonstrate the following competencies:
Accountability and Result - Assuming responsibility for successfully completing assignments or tasks; self-imposing excellence standards rather than waiting for others to impose or enforce them.
Client Focus - Anticipating, understanding, and fulfilling customer needs and expectations by providing excellent direct and indirect service.
Coaching - Managing people, process, and/or projects by providing guidance and direction to others in a way that not only accomplishes results but earns/gains respect.
Manages Change - Guiding, directing, and inspiring a continuum of change and transformation initiatives.
Problem Solving - Using problem analysis skills to identify and define issues for resolution and choosing optimum courses of action.
Productivity - Ensuring efficiency requirements are met even in the face of time or resource restrictions.
Quality Focus - Assuring quality standards are met within appropriate specifications by accurately checking process and tasks over time.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.
Cenevia is an equal opportunity employer.
At Cenevia, we believe diversity brings strength and adaptability by drawing on a broad range of talents, experiences and perspectives, and affords an inclusive workplace and culture where all people, regardless of gender, race, ethnicity, sexual orientation, or background, feel a sense of belonging.
This position is remote, and employee must have suitable and secure technology to be eligible for consideration – e.g., secure Wi-Fi, telephone, dedicated workspace. Additionally, employee is required to participate and be seen in meetings via video conference as part of this role.
COMPENSATION:
Salary is commensurate with experience, relevant certification/education, and relevant RCM software proficiency.
We provide services & programs to healthcare clients to streamline their businesses so they can focus on patient care.
Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
1996
Headquarters
Henrico, Virginia
LinkedIn followers
762
Since 1996, Cenevia (formerly CCNV / Community Care Network of Virginia, Inc.), has been a trusted support system, training partner and business process expert for health providers, including Federally Qualified Health Centers (FQHC), private practices, hospitals, managed care organizations, and provider networks.
We provide integrated, network-based services and programs to healthcare clients to help them run their businesses better so that they can focus on patient care. This includes the centralized practice management system, help desk, and support infrastructure that we established in 1999.
The Cenevia staff includes experienced health care professionals from the following areas:
- Quality Improvement
- Health Information Technology
- Electronic Health Records Training
- Health Plan Contracting
- Credentialing and Enrollment (NCQA-certified)
- Centralized Billing Services
- Performance Management and Improvement
The mission of Cenevia is to provide a wide scope of services in order to equip customers across the country for sustainable excellence in a dynamic and competitive health care environment.
Offices: 3831 Westerre Parkway, Suite 1, Henrico, Virginia 23233, US
CredentialingRevenue Cycle ManagementeClinicalWorks Certified TrainingNetwork and HIT Supportand Data AnalyticsHealth CareProfessional Services
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