Floor Manager Position Summary Trillium is seeking an experienced Floor Manager to join our team! In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to del…
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Hingham Shipyard Marina
Dockmaaster
Hingham, Massachusetts, United States · On-site
Mid level
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AlphaGraphics - US799
Sign/Print/Graphic Design Project Manager
Shirley, Massachusetts, United States · On-site
$23/hr–$25/hr
Mid level
As a Project Manager at AlphaGraphics, your primary role will be to increase the center’s inside sales and support the Account Executive as needed. This responsibility should always focus on increasing the center’s sales…
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$59k–$65k/yr
Full-time
Medical Benefits, Dental Benefits, Vision Benefits, Short Term Disability, Life Insurance, 401k Plan
Posted 17d ago
~40 hrs/week
Responsibilities
Manage all aspects of the restaurant business to ensure high-quality guest experiences and operational excellence. Lead and motivate staff while maintaining quality standards and increasing profitability.
Requirements
Requires at least one year of restaurant management experience and a strong background in customer service. Must be able to work a flexible weekend schedule and handle physical tasks up to 50 pounds with assistance.
Full job description
Floor Manager
Position Summary
Trillium is seeking an experienced Floor Manager to join our team! In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Managers will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.
Essential Job Duties and Responsibilities:
Leadership
Inspire a passionate team culture in support of consistent execution of Trillium’s goals
Drive a culture of continuous improvement and strive for operational excellence by collaborating with cross-functional teams
Provide positive, actionable solutions when faced with challenges
Ensure that Handbook policies, procedures and standards are maintained and followed in a consistent and fair manner
Direct work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
Lead, inspire, and educate restaurant staff to achieve their defined goals and results, consistently monitoring performance and creating development plans
Partner with Human Resources to address employee relations issues; identify appropriate training and/or coaching opportunities and follow-up to ensure effective, legally compliant, and consistent resolutions are reached
Customer Service
Ensure customer satisfaction through promoting excellent service
Respond to customer complaints tactfully and professionally.
Analyze staff evaluations and feedback to improve customer’s experience
Promptly response to customer inquiries via email, phone, and in-person
Administrative
Handle paperwork and other administrative duties
Keep relevant statistical and financial records
Oversee health code compliance and sanitation standards
Schedule maintenance and services as needed with Facilities Manager via work orders
Additional duties may be assigned as necessary.
Desired Qualifications & Abilities
Qualifications & Experience
Minimum 1 years’ experience working as a restaurant manager and experience as a bartender, server or support member preferred
Demonstrated success in process improvement and initiative
Qualifications & Experience
Ability to work independently, as well as lead, manage, and motivate a team
Confidence and business acumen to delegate staff effectively based on business conditions
Organized and efficient with great attention to detail
Exceptional guest service skills
Collaborative and respectful presence with entire Front of House team
Ability to remain calm under pressure and communicate clearly, with composure and enthusiasm, to customers and staff
Willing to work a flexible weekend schedule (Friday-Sunday) including nights and holidays
Follow appropriate procedures for serving alcohol (e.g., TIPSs (Training for Intervention Procedures)
Analytical skills and a solid understanding of business management practices and strategies
Move lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance
Benefits
Medical, dental and vision benefits with no wait period
Trillium is a farmhouse-style brewery with locations in the Fort Point & Fenway neighborhoods of Boston and Canton, MA
Industry
Food & Beverages
Company size
201-500 employees
Founded
2013
Headquarters
Canton, Massachusetts
LinkedIn followers
6,459
Total funding
$445K
The desire to build a brewery was about more than just making beer, it was about creating a way of life and building a community with which to share experiences.
Trillium Brewing was founded in March of 2013 by JC and Esther Tetreault with the desire to create a New England Farmhouse-inspired experience through the lens of craft beer. Launched with three employees and the support of family, friends, and community, our little brewery located at 369 Congress Street in Boston’s then-sleepy Fort Point neighborhood has grown to a team of nearly 300. Every member of our organization has incredible drive and purpose, working passionately each day to elevate the quality of the Trillium experience.
Beer is at the center of everything we do, and a few core values have always driven the approach to our portfolio: the desire to continue pushing boundaries of experimentation with education, keeping a focus on hospitality by attempting to offer a wide range of styles for a diverse audience, and keeping our team excited and always-learning. With hundreds of unique offerings available each year, we take pride in the diversity and breadth of beer that we produce.
Our philosophy with food aims to enforce our New England roots. Working closely with more than 30 local vendors, the restaurant at Trillium Fort Point shines the spotlight on nearby agricultural systems with the ultimate goal of responsibly growing fresh fruit and produce at our Connecticut farm.
Behind every beer poured and each plate served is an intense focus on community. From carbon dioxide recapture and reuse at our production brewery, to using local, sustainably-farmed ingredients for our menu whenever possible, it’s imperative that we minimize our footprint and do our part to ensure that the future is brighter because of it.
Offices: 110 Shawmut Rd, Canton, Massachusetts 02021, US · 369 Congress St, Boston, Massachusetts, US · 401 Park Dr., Boston, MA 02215, US
Craft BeerWine And SpiritsRestaurantsBrewingFood and BeverageFood Processing
How much do Management & Leadership jobs in Massachusetts pay?
Based on 10693 listings with disclosed salaries, most management & leadership jobs in Massachusetts pay between $80k–$215k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Massachusetts right now?
There are currently 17,432 open management & leadership positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Massachusetts?
Companies currently hiring include Domino's, MassDEP, CVS Health, State Street, Mass General Brigham, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Massachusetts?
Yes — 5655 of the 17432 open management & leadership positions offer remote or hybrid work (1297 remote, 4358 hybrid).
How do I apply for Management & Leadership jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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