Baltimore County, Maryland, United States · On-site
$17/hr–$21/hr
Mid level
Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Hand & Stone Massage and …
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Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Hand & Stone Massage and …
Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Hand & Stone Massage and …
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$17/hr–$21/hr
Full-time
401(k), 401(k) Matching, Bonus based on performance, Dental insurance, Employee discounts, Health insurance
Posted 24d ago
~40 hrs/week
Responsibilities
Lead and coach the front desk team to achieve membership, retail, and service sales goals while ensuring a high-quality guest experience. Assist the General Manager with daily operational execution, including onboarding new staff and managing front desk systems.
Requirements
Preferably 1-3 years of leadership experience in sales or customer service environments. Candidates must be comfortable in a fast-paced, goal-driven setting with flexible availability for nights, weekends, and holidays.
Full job description
Benefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Hand & Stone Massage and Facial Spa – TIMONIUM (2157 York Rd Suite C, Timonium, MD 21093) is seeking a high-energy, sales-driven leader to join our team as a General Manager in Training (GMIT). This role is ideal for a motivated, people-first leader who thrives in a fast-paced environment, excels at driving sales performance, and is passionate about leading and developing a strong front desk team.
As a GMIT, you will take ownership of the front desk experience and team performance, with a focus on sales execution, guest experience, and operational excellence. This role is designed to prepare you for future leadership opportunities within our organization. Promotion timing varies based on performance, readiness, and business needs, but we are committed to developing strong leaders and promoting from within whenever possible.
Drive Sales Performance
Achieve and exceed membership, retail, gift card, and service sales goals
Actively coach the team on conversion and sales behaviors
Promote services, upgrades, and current offers with confidence and consistency
Support strong performance in call handling and booking conversion
Lead the Front Desk
Own daily front desk operations, guest flow, and overall performance
Lead, coach, and support the front desk team to consistently meet sales and service goals
Drive accountability around membership conversion, booking efficiency, and guest experience
Ensure a high standard of execution across all client interactions
Support the Spa Leadership Team
Assist the General Manager with daily operational execution
Train, onboard, and develop new and existing front desk team members
Support reporting, cash handling, and front desk systems
Step in as a key leader to maintain consistency and momentum in daily operations
What We’re Looking For
1–3 years of leadership experience preferred
Strong background in sales, customer service, or performance-driven environments
Proven ability to lead, coach, or influence a team
Strong communication and interpersonal skills
High level of accountability and a solutions-oriented mindset
Comfortable in a fast-paced, goal-driven environment
Flexible availability including nights, weekends, and holidays
Experience with booking systems (Zenoti or similar) a plus
What’s in it for You
Medical, Vision, Dental, Life Insurance
401K with 5% company match
Paid Time Off
Service & product discounts
Strong support system and people-first culture
Growth opportunities within a multi-unit organization
Compensation Package
We offer a competitive compensation structure designed to reward performance and drive success. GMITs earn a combination of hourly pay, uncapped commissions, and performance-based bonuses, with average annual earnings up to $45,000 depending on performance.
Who We Are FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. The size of our organization allows us to offer benefits that many family-owned businesses cannot—but at our core, we are still a family-owned company. We are in the people business, and our people come first.
Hand & Stone is a national franchise that specializes in massage, facial, and hair removal services. With over 550 locations across the country, Hand & Stone is a leader in the membership-based spa service industry. FGG Spa, LLC is a growth-focused franchisee. We currently own and operate locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, Florida, North Carolina and Tennessee, and we are still growing! The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams. We offer a great compensation and onboarding package, while maintaining an amazing spa culture focused on our client experience and team wellbeing with a "family" vibe. We are in the people business, and our people come first, both our clients and our teams!
We are always looking to add talented Massage Therapists, Estheticians, and Sales Professionals to our expanding teams. We have opportunities for both Full Time and Part Time team members.
Offices: 3818 Gunn Hwy, Suite 100, Tampa, Florida 33618, US · 44 Park Ave, Willow Grove, Pennsylvania 19090, US · 1361 Fairview Blvd, Suite A, Township of Delran, New Jersey 08075, US · 884 NJ-73, Marlton, New Jersey 08053, US · 175 NJ-7, Suite 4-B, Medford, New Jersey 08055, US
How much do Management & Leadership jobs in Maryland pay?
Based on 4876 listings with disclosed salaries, most management & leadership jobs in Maryland pay between $70k–$180k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Maryland right now?
There are currently 8,157 open management & leadership positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Maryland?
Companies currently hiring include Domino's, Northrop Grumman, Marriott International Hotels, Inc., Northrop Grumman Mission Systems, Inc., CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Maryland?
Yes — 1941 of the 8157 open management & leadership positions offer remote or hybrid work (501 remote, 1440 hybrid).
How do I apply for Management & Leadership jobs in Maryland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.