At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
Skills: Customer service, Administrative support, Clerical duties, Leasing, Data entry
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
Fort Bragg, North Carolina, United States · On-site
Senior$466M raised
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
Fort Bragg, North Carolina, United States · On-site
Mid level$466M raised
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
Fort Bragg, North Carolina, United States · On-site
Senior$466M raised
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
Skills: Residential maintenance, Team leadership, Staff training, Budgeting, Expense control
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
Skills: Strategic planning, Business development, P&L management, Government contracting, Energy efficiency
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
Skills: Subcontractor Coordination, Construction Sequencing, OSHA Standards, Procore, Bluebeam
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
Skills: Cleaning, Sanitization, Waste Disposal, Inventory Management, Customer Service
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a prior…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Medical insurance, Dental insurance, Vision insurance, 401(k) with match, Paid time off, Paid holidays
Posted 1d ago
~40 hrs/week
Responsibilities
The Resident Associate manages resident accounts, lease agreements, and renewals while serving as the primary point of contact for resident transactions. They are responsible for performing move-in/move-out inspections, enforcing community policies, and achieving resident satisfaction and retention targets.
Requirements
Candidates must have at least 2 years of experience in property management, hospitality, or customer service with a proven track record in retention and collections. Proficiency in office software and a valid driver's license with a personal vehicle are required for this role.
Full job description
At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a priority, it’s at the heart of the Corvias employment experience.
Who We Are
At Corvias, we’re experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners’ most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission.
How You’ll Contribute to the Team
The Resident Associate serves the dual purpose of performing account management services as the primary point of contact for all resident transactions arising from current lease agreements, and generating revenue from fee enforcement, lease enhancements, and renewals. This role is accountable for achieving resident satisfaction and retention targets.
Primary Responsibilities Include:
Build and maintain positive relationships with residents by promptly and thoroughly responding to resident concerns, questions, and requests while adhering to company policies and fair housing guidelines.
Perform the resident move-in, move-out, and eviction processes, including all associated inspections, notifications, and paperwork.
Perform basic accounting and collections activities; maintain the tenant ledger to track all revenue and expense associated with each lease agreement.
Promote a high quality living environment by monitoring resident compliance with community policies, including enforcing standards and educating residents about policies, as needed.
Ensure residents receive timely information about community events, programs, and initiatives.
Achieve retention goals by proactively informing residents about lease renewal options and cross-community relocation opportunities; execute the lease renewal process.
Project a positive image of the community by organizing materials, reporting defects, and spot cleaning, as needed.
Perform administrative duties, such as answering phones, maintaining files, performing data entry, and compiling reports.
And other duties as assigned.
Role Specific Requirements Include:
2+ years of relevant work experience in property management, hospitality or customer service.
Demonstrated ability to retain customer base by securing account or lease renewal, including proven success cross-selling or upselling.
Proven success ensuring customer compliance with account or lease terms; strongly prefer experience with collections, evictions, or fee assessments.
Demonstrated ability to resolve customer complaints by using independent judgment to assess the situation, quickly formulate potential solutions, and present options to the customer.
Demonstrated ability to professionally interact and relate to individuals with diverse backgrounds, including the ability to maintain professionalism.
Require prior experience working in an environment that demonstrates an ability to adapt to changing priorities or unexpected interruptions, including unscheduled customer interactions in person and via phone.
Computer proficiency, including working knowledge of word processing, spreadsheet, and database software.
Valid driver’s license and use of personal vehicle required.
Ability to work weekend and evening hours.
Competencies
Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.
Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.
Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.
Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.
Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.
Exceptional Benefits for Exceptional Team Members
As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow.
Corvias employees are eligible for:
A choice between two benefit-rich medical, dental and vision plans
401(k) with immediate 100% vesting and up to a 4% contribution match
Generous paid time off that increases throughout your career
12 paid holidays
Paid time off to volunteer
100% paid life and AD&D insurance
Company paid short-term and long-term disability coverage
Parental Leave
Military Leave
Flexible Spending Accounts (Health and Dependent Care)
Complimentary Employee Assistance Program
Tuition reimbursement to support growth and development
Equal Opportunity Employer/Veterans/Disabled
Corvias Corporate Services, LLC (the “Company”) does not discriminate in employment or applications for employment based on an applicant’s sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws
Corvias solves infrastructure and facilities challenges for higher education and government institutions.
Industry
Strategic Management Services
Company size
501-1,000 employees
Founded
1998
Headquarters
Warwick, RI
LinkedIn followers
10,413
Total funding
$466M
Our people are the heart and soul of our company.
From hiring the best, brightest and most motivated people, to striving to be the best place to work, we want to do more than just provide a job. We want to be the place where you do your best work–and the best place you ever worked. We have many opportunities available whether you are interested in working at our corporate headquarters, military, or higher education properties.
Corvias partners with the Department of War (DOW) and higher education institutions to solve infrastructure and energy resiliency challenges and to create long-term, sustainable value through our unique Solutions Through Partnerships® approach. Corvias partnerships support energy resilience and quality of indoor environments through renewable energy projects, energy savings projects, and WELL for Residential certified enhancements in homes across our communities. Our more than 72,000 residents consistently highly rank the courtesy and professionalism of our maintenance and leasing personnel. To learn more, please visit: www.corvias.com.
Offices: 301 Metro Center Blvd., Suite 204, Warwick, RI 02886, US
Corvias solves infrastructure and facilities challenges for higher education and government institutions.
Industry
Strategic Management Services
Company size
501-1,000 employees
Founded
1998
Headquarters
Warwick, RI
LinkedIn followers
10,413
Total funding
$466M
Our people are the heart and soul of our company.
From hiring the best, brightest and most motivated people, to striving to be the best place to work, we want to do more than just provide a job. We want to be the place where you do your best work–and the best place you ever worked. We have many opportunities available whether you are interested in working at our corporate headquarters, military, or higher education properties.
Corvias partners with the Department of War (DOW) and higher education institutions to solve infrastructure and energy resiliency challenges and to create long-term, sustainable value through our unique Solutions Through Partnerships® approach. Corvias partnerships support energy resilience and quality of indoor environments through renewable energy projects, energy savings projects, and WELL for Residential certified enhancements in homes across our communities. Our more than 72,000 residents consistently highly rank the courtesy and professionalism of our maintenance and leasing personnel. To learn more, please visit: www.corvias.com.
Offices: 301 Metro Center Blvd., Suite 204, Warwick, RI 02886, US